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    • Johnshell
    • By Johnshell 6th Aug 18, 6:47 PM
    • 14Posts
    • 3Thanks
    Johnshell
    DCBL advice?
    • #1
    • 6th Aug 18, 6:47 PM
    DCBL advice? 6th Aug 18 at 6:47 PM
    Can anyone give me advice on this letter?
    It doesn't have any information on from when it was from.

    I remember my wife getting a fine for her permit at work not being correctly shown a long time ago and we ignored it, but this has been sent today.

    Dear....

    Letter of claim
    Urgent action required.

    We act on behalf of direct collection bailiffs limited (DCBL) in respect of a debt due under an agreement between you and northern parking services (north east) Ltd.

    Please accept this as a formal letter of claim in accordance with the CPR practice direction - pre action protocol for debt claims.

    claiment
    Northern parking services (north east) Ltd.

    defendant
    My details.

    basis of claim
    You enter into an agreement with northern parking services (north east) Ltd under reference xxxxx. In accordance with the terms of that agreement and previous correspondence sent to you, there remains a balance outstanding. In light of the supporting evidence, correspondence and invoices, you are liable for the sums due.

    amount of claim
    The sum claimed is a total of 482.40 together with further accuring interest as permitted under s69 county court 1984 at the rate of 8.25% (8.50% if after 02.11.12) per annum in till judgement or earlier payment. Costs will also be applied should a claim become necessary.

    To ensure no further action will take place please make immediate payment via our 24 hour payment line on 01302 897022 using reference number xxxxx

    You are expected to acknowledge this letter of claim and pay the debt in full within 30 days of the date of this letter. Failure to do so will result in a claim being issued against you WITHOUT further notice.

    Any idea what I should do next?

    Thanks in advance.
    Last edited by Johnshell; 06-08-2018 at 7:28 PM. Reason: Now removed reference numbers.
Page 1
    • waamo
    • By waamo 6th Aug 18, 6:58 PM
    • 4,881 Posts
    • 6,319 Thanks
    waamo
    • #2
    • 6th Aug 18, 6:58 PM
    • #2
    • 6th Aug 18, 6:58 PM
    At the top of this board is a thread that tells Newbies to read it first. The second post in that thread deals with court and the threat of court.

    It will tell you exactly what to do.
    This space for hire.
    • KeithP
    • By KeithP 6th Aug 18, 7:00 PM
    • 11,255 Posts
    • 11,817 Thanks
    KeithP
    • #3
    • 6th Aug 18, 7:00 PM
    • #3
    • 6th Aug 18, 7:00 PM
    You would also be wise to remove Northern's reference number from your post.
    .
    • Johnshell
    • By Johnshell 6th Aug 18, 7:11 PM
    • 14 Posts
    • 3 Thanks
    Johnshell
    • #4
    • 6th Aug 18, 7:11 PM
    • #4
    • 6th Aug 18, 7:11 PM
    I never thought, it won't let me edit it. Maybe cos I've just made the account. How else can I remove it.
    • beamerguy
    • By beamerguy 6th Aug 18, 7:19 PM
    • 9,659 Posts
    • 12,727 Thanks
    beamerguy
    • #5
    • 6th Aug 18, 7:19 PM
    • #5
    • 6th Aug 18, 7:19 PM
    We act on behalf of direct collection bailiffs limited (DCBL) in respect of a debt due under an agreement between you and northern parking services (north east) Ltd.

    What do they mean "they act on behalf of DCBL

    DCBL as seen on TV IS THE SOAP ... "can't pay we'll take
    it away"

    This programme covers high court bailiffs where it's been
    to county court, someone has not paid and has been
    upgraded to the high court.

    So, you have NOT even been to court so THE SOAP means nothing
    to you BUT ....... WHO ARE "THEY"

    The number does not relate to DCBL and most importantly,
    the principal of the debt is NOT DCBL

    Any chance you can scan that letter, uploading to a free
    hosting site and then show the link broken ie: hppt

    I understand that Northern parking services is a tin pot
    company.

    The letter is not compliant with the new debt collection
    procedure as it doe not provide proof of their claim
    and they must give you 30 days to respond

    So who is acting on behalf of DCBL ????
    Last edited by beamerguy; 06-08-2018 at 7:24 PM.
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • KeithP
    • By KeithP 6th Aug 18, 7:24 PM
    • 11,255 Posts
    • 11,817 Thanks
    KeithP
    • #6
    • 6th Aug 18, 7:24 PM
    • #6
    • 6th Aug 18, 7:24 PM
    I never thought, it won't let me edit it. Maybe cos I've just made the account. How else can I remove it.
    Originally posted by Johnshell
    You can edit your post any time you like.

    Use a real web browser rather than a phone app.

    Apparently, some phone apps hide the 'edit' button.
    .
    • Johnshell
    • By Johnshell 6th Aug 18, 7:45 PM
    • 14 Posts
    • 3 Thanks
    Johnshell
    • #7
    • 6th Aug 18, 7:45 PM
    • #7
    • 6th Aug 18, 7:45 PM
    I've uploaded it to photo bucket, but this forum won't allow me to post the link.
    • beamerguy
    • By beamerguy 6th Aug 18, 7:51 PM
    • 9,659 Posts
    • 12,727 Thanks
    beamerguy
    • #8
    • 6th Aug 18, 7:51 PM
    • #8
    • 6th Aug 18, 7:51 PM
    I've uploaded it to photo bucket, but this forum won't allow me to post the link.
    Originally posted by Johnshell
    It won't because you are new so do what I said earlier

    instead of http use hppt and just paste the link here

    we will make it live
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • Johnshell
    • By Johnshell 6th Aug 18, 7:55 PM
    • 14 Posts
    • 3 Thanks
    Johnshell
    • #9
    • 6th Aug 18, 7:55 PM
    • #9
    • 6th Aug 18, 7:55 PM
    hppt://i363.photobucket.com/albums/oo72/jagee25/20180806_193036.jpg
    • beamerguy
    • By beamerguy 6th Aug 18, 7:58 PM
    • 9,659 Posts
    • 12,727 Thanks
    beamerguy
    http://photobucket.com/gallery/user/jagee25/media/cGF0aDovMjAxODA4MDZfMTkzMDM2LmpwZw==/?ref=

    You need to remove all ref numbers and where you took the picture
    there is paper underneath showing a reg number

    Over write the picture showing nothing but the letter without
    ref numbers
    Last edited by beamerguy; 06-08-2018 at 8:04 PM.
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • KeithP
    • By KeithP 6th Aug 18, 8:01 PM
    • 11,255 Posts
    • 11,817 Thanks
    KeithP
    As Waamo said in the first reply you received, you need to read post #2 of the NEWBIES FAQ sticky thread where there is good guidance on how to deal with this letter.

    Hint: you should respond robustly and there are sample responses in that NEWBIES post.
    .
    • Johnshell
    • By Johnshell 6th Aug 18, 8:04 PM
    • 14 Posts
    • 3 Thanks
    Johnshell
    Is this another letter i should ignore. . My wife wants to phone and pay immediately as the court action worries her. But if I'm honest it's money we don't have.

    Worst part is her permit was in the window of the car but had fallen down slightly.. hence the charge.
    • Johnshell
    • By Johnshell 6th Aug 18, 8:07 PM
    • 14 Posts
    • 3 Thanks
    Johnshell
    As Waamo said in the first reply you received, you need to read post #2 of the NEWBIES FAQ sticky thread where there is good guidance on how to deal with this letter.

    Hint: you should respond robustly and there are sample responses in that NEWBIES post.
    Originally posted by KeithP
    I have read through and the whole thing confuses me. There is a picture of our car in the bay showing our registration BUT it does not show that the permit is incorrectly displayed.

    Our baby due in 3 weeks and this is stress we don't need lol. Sorry for questions.
    • KeithP
    • By KeithP 6th Aug 18, 8:09 PM
    • 11,255 Posts
    • 11,817 Thanks
    KeithP
    Is this another letter i should ignore.
    Originally posted by Johnshell
    No, it is not.
    Go now and read post #2 of the NEWBIES FAQ sticky thread where you will find on the seventh line:
    If you have a Letter Before Claim (LBC, sometimes referred to on forums as a LBCCC), you must respond robustly.

    My wife wants to phone and pay immediately as the court action worries her. But if I'm honest it's money we don't have.
    Originally posted by Johnshell
    Why does court action worry her?

    This video may help:
    .
    • waamo
    • By waamo 6th Aug 18, 8:10 PM
    • 4,881 Posts
    • 6,319 Thanks
    waamo
    Odds of them actually going through with their threat http://www.parkingappeals.info/companydata/Northern_Parking_Services_North_East.html
    This space for hire.
    • KeithP
    • By KeithP 6th Aug 18, 8:12 PM
    • 11,255 Posts
    • 11,817 Thanks
    KeithP
    Who is the Registered Keeper of the vehicle?
    You or your wife?
    .
    • Unicorn51
    • By Unicorn51 6th Aug 18, 8:22 PM
    • 67 Posts
    • 99 Thanks
    Unicorn51
    If this is for one PCN, then 482 is way too excessive. You should ask for a breakdown of costs.


    There have been cases in the past where the debt has been passed to Bailiffs (acting as Debt Collectors), and they have added an extra 235 as an enforcement fee.


    It might well be the case as to why DCBL got involved.
    • Johnshell
    • By Johnshell 6th Aug 18, 8:32 PM
    • 14 Posts
    • 3 Thanks
    Johnshell

    Why does court action worry her?
    Originally posted by KeithP
    The thought of the cost increasing further.
    • Johnshell
    • By Johnshell 6th Aug 18, 8:33 PM
    • 14 Posts
    • 3 Thanks
    Johnshell
    Who is the Registered Keeper of the vehicle?
    You or your wife?
    Originally posted by KeithP
    I am the registered keeper.
    • waamo
    • By waamo 6th Aug 18, 8:36 PM
    • 4,881 Posts
    • 6,319 Thanks
    waamo
    I am the registered keeper.
    Originally posted by Johnshell
    Then it's you who would be going to court. Costs in small claims are strictly limited. They can't add on debt collectors fees. I suspect an actual claim would be for much less than they currently want.

    That's assuming they actually go through with their threat. Looking at their recent history it looks highly unlikely they will do anything other than scary letters.
    This space for hire.
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