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  • FIRST POST
    • Hunter
    • By Hunter 6th Aug 18, 1:19 PM
    • 38Posts
    • 3Thanks
    Hunter
    Ideal boiler faulty heat exchanger?
    • #1
    • 6th Aug 18, 1:19 PM
    Ideal boiler faulty heat exchanger? 6th Aug 18 at 1:19 PM
    I have a Logic 30 which keeps leaking. It is now 7 years old and having googled the problem I have discovered that Ideal are aware of pinhole leaks in their heat exchangers and cannot recall affected units. I am arranging for a plumber to visit but how to go about getting Ideal to honour the failure, if this proves to be the case. Anyone else have this problem? Any advice would be much appreciated.
Page 1
    • phill99
    • By phill99 6th Aug 18, 1:35 PM
    • 8,218 Posts
    • 7,404 Thanks
    phill99
    • #2
    • 6th Aug 18, 1:35 PM
    • #2
    • 6th Aug 18, 1:35 PM
    I think you need to establish facts before going any further.
    Eat vegetables and fear no creditors, rather than eat duck and hide.
    • bris
    • By bris 6th Aug 18, 1:41 PM
    • 7,953 Posts
    • 6,957 Thanks
    bris
    • #3
    • 6th Aug 18, 1:41 PM
    • #3
    • 6th Aug 18, 1:41 PM
    Have you confirmed the heat exchanger is leaking or just guessing because you read an article on the internet?


    Boilers can leak from a dozen different places so you're jumping the gun a bit here.


    Even if it is leaking from the heat exchange the chances of Ideal doing anything about it are slim to none, it's 7 years old so it could be corroded due to sludge.
    • Hunter
    • By Hunter 6th Aug 18, 1:47 PM
    • 38 Posts
    • 3 Thanks
    Hunter
    • #4
    • 6th Aug 18, 1:47 PM
    • #4
    • 6th Aug 18, 1:47 PM
    Yes, too true, thankyou
    • Hunter
    • By Hunter 6th Aug 18, 1:49 PM
    • 38 Posts
    • 3 Thanks
    Hunter
    • #5
    • 6th Aug 18, 1:49 PM
    • #5
    • 6th Aug 18, 1:49 PM
    Im waiting for a plumber to arrive so yes, I am just guessing because of reading the article on the internet. I was hoping to avoid an expensive bill if the fault lies with a faulty heat exchanger. I will wait and see, but thankyou.
    • southcoastrgi
    • By southcoastrgi 6th Aug 18, 8:44 PM
    • 5,411 Posts
    • 3,130 Thanks
    southcoastrgi
    • #6
    • 6th Aug 18, 8:44 PM
    • #6
    • 6th Aug 18, 8:44 PM
    Ideal heat hex are crap, the early ones were made in China & leaked for fun, if you have got 7 years out of a logic you are very very lucky, you won't get anywhere with Ideal fixing it foc
    I'm only here while I wait for Corrie to start.

    You get no BS from me & if I think you are wrong I WILL tell you.
    • macman
    • By macman 6th Aug 18, 10:06 PM
    • 42,721 Posts
    • 17,987 Thanks
    macman
    • #7
    • 6th Aug 18, 10:06 PM
    • #7
    • 6th Aug 18, 10:06 PM
    As above: change it now for something decent and cut your losses. It's well out of warranty now.
    No free lunch, and no free laptop
    • Alex1983
    • By Alex1983 6th Aug 18, 11:50 PM
    • 875 Posts
    • 516 Thanks
    Alex1983
    • #8
    • 6th Aug 18, 11:50 PM
    • #8
    • 6th Aug 18, 11:50 PM
    And to think there's still people out there that rate ideal boilers smh.
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