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    • lyns77
    • By lyns77 29th Jul 18, 3:41 PM
    • 5Posts
    • 0Thanks
    lyns77
    Marketing breach, please help
    • #1
    • 29th Jul 18, 3:41 PM
    Marketing breach, please help 29th Jul 18 at 3:41 PM
    Bought a new car and going through the papaerwork to find a printed sheet from them titled Marketing Permissions.

    It states here that they would like to contact me and if I am happy to then let them know below.
    This has the following options with boxes to tick yes or no :
    Email
    Post
    SMS
    Phone

    Then customer signature and sales person signature.

    Where I should have signed it (if I consented, which I havenít and would have ticked no to all boxes) the sales person has wrote my name, and ticked yes to email and phone.

    This is maybe not a breach, but has forged a document without my knowledge, as I donít think this should have been in my paperwork. Any suggestions what I should do?

    Thanks for any suggestions or help.
Page 1
    • zx81
    • By zx81 29th Jul 18, 3:57 PM
    • 18,047 Posts
    • 19,260 Thanks
    zx81
    • #2
    • 29th Jul 18, 3:57 PM
    • #2
    • 29th Jul 18, 3:57 PM
    Let them know you don't want to receive marketing and they can update your preferences.
    • lyns77
    • By lyns77 29th Jul 18, 4:06 PM
    • 5 Posts
    • 0 Thanks
    lyns77
    • #3
    • 29th Jul 18, 4:06 PM
    • #3
    • 29th Jul 18, 4:06 PM
    Thanks, I will be making sure that they don!!!8217;t contact me. But the question is my signature was forged and I was never shown this piece of paper until I went through the paperwork at home, so where does this lie with GDPR?!
    • zx81
    • By zx81 29th Jul 18, 4:07 PM
    • 18,047 Posts
    • 19,260 Thanks
    zx81
    • #4
    • 29th Jul 18, 4:07 PM
    • #4
    • 29th Jul 18, 4:07 PM
    They should have asked you explicitly for consent.

    If you want to make a formal complaint, you can do that via the ICO where it will be registered.
    • BoGoF
    • By BoGoF 29th Jul 18, 4:07 PM
    • 3,321 Posts
    • 2,654 Thanks
    BoGoF
    • #5
    • 29th Jul 18, 4:07 PM
    • #5
    • 29th Jul 18, 4:07 PM
    Let me guess......you want some compo?
    • lyns77
    • By lyns77 29th Jul 18, 4:12 PM
    • 5 Posts
    • 0 Thanks
    lyns77
    • #6
    • 29th Jul 18, 4:12 PM
    • #6
    • 29th Jul 18, 4:12 PM
    Didn!!!8217;t say anything about compensation. I just wanted to know where I stand so I can go back in with all information when I ask why they did it.
    • Nasqueron
    • By Nasqueron 29th Jul 18, 6:22 PM
    • 5,238 Posts
    • 3,172 Thanks
    Nasqueron
    • #7
    • 29th Jul 18, 6:22 PM
    • #7
    • 29th Jul 18, 6:22 PM
    If they have genuinely forged the signature on that one piece of paper, yes complain about it, firm will get a telling off for doing so and maybe a fine, serve them right
    • Moneyineptitude
    • By Moneyineptitude 29th Jul 18, 9:25 PM
    • 20,762 Posts
    • 11,594 Thanks
    Moneyineptitude
    • #8
    • 29th Jul 18, 9:25 PM
    • #8
    • 29th Jul 18, 9:25 PM
    I just wanted to know where I stand so I can go back in with all information when I ask why they did it.
    Originally posted by lyns77
    Why would you ask them that? Complain to the ICO and they'll get a slapped wrist.

    You won't get any money personally, however, since you have suffered no loss.
    • dunstonh
    • By dunstonh 29th Jul 18, 10:52 PM
    • 93,892 Posts
    • 61,680 Thanks
    dunstonh
    • #9
    • 29th Jul 18, 10:52 PM
    • #9
    • 29th Jul 18, 10:52 PM
    If an employee has committed fraud then the employee has also acted against the employer as much as they have acted against you. So, raising your concerns with the employer is the main thing to do here.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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