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    • lowmiles
    • By lowmiles 12th Jul 18, 9:53 PM
    • 76Posts
    • 14Thanks
    Plusnet Cashback Fail
    • #1
    • 12th Jul 18, 9:53 PM
    Plusnet Cashback Fail 12th Jul 18 at 9:53 PM
    Has anyone on here had a problem with plusnet and their cashback offers? I recently switched broadband a couple of month ago, I received the cashback email replied and got sent a cheque which I cashed. I then got send another check which I did nothing with and then the original bounced, I later received an email saying a duplicate was sent in error and both had been cancelled but a new cheque would be with me within 14 days. That was a month ago. I few web chats later and I got the number to a separate company that deals with the cashback for plusnet and they said they'ed add me to a spreadsheet and email me. Seems a mess and amateur, if you're thinking of switching I'd consider whether its cheaper deal without the cashback as it may not materialise apparently. We'll see you right yeah right!
Page 1
    • Colin_Maybe
    • By Colin_Maybe 13th Jul 18, 7:24 AM
    • 2,343 Posts
    • 1,112 Thanks
    • #2
    • 13th Jul 18, 7:24 AM
    • #2
    • 13th Jul 18, 7:24 AM
    Was that cashback offer from Plusnet themselves or someone like Topcashback? I thought companies (like PN, BT or Sky) always use a pre-paid credit card.
    • brewerdave
    • By brewerdave 13th Jul 18, 8:59 AM
    • 4,923 Posts
    • 2,042 Thanks
    • #3
    • 13th Jul 18, 8:59 AM
    • #3
    • 13th Jul 18, 8:59 AM
    The golden rule is never switch if the only financial justification is cashback -too many tales of consumers ending up with a dearer deal because the cashback never happens!!
    • lowmiles
    • By lowmiles 13th Jul 18, 3:12 PM
    • 76 Posts
    • 14 Thanks
    • #4
    • 13th Jul 18, 3:12 PM
    • #4
    • 13th Jul 18, 3:12 PM
    No it was official Plusnet offer, and they did say they'ed send a card but then sent the cheques.
    • teddysmum
    • By teddysmum 13th Jul 18, 7:34 PM
    • 9,047 Posts
    • 5,395 Thanks
    • #5
    • 13th Jul 18, 7:34 PM
    • #5
    • 13th Jul 18, 7:34 PM
    I had a cheque when joining PlusNet early two years ago. It arrived quickly and was easily cashed.
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