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    • gamersy
    • By gamersy 11th Jul 18, 1:24 PM
    • 10Posts
    • 1Thanks
    gamersy
    Issues with GAME
    • #1
    • 11th Jul 18, 1:24 PM
    Issues with GAME 11th Jul 18 at 1:24 PM
    Hi,

    I have recently been banned from buying from GAME online in May of this year, they did not tell me this and I only found out after several of my orders cancelled suspiciously and I contacted them. They have said it is due to parcels going missing, this happened over a period of 3 months some 5-6 years ago when I lived at home and it was due to Royal Mail. I no longer live in the same area also and have had no issues with parcels going missing since then.

    I have spoken to them and tried to reason with them but they will not and have still not given me any specific reason apart from that happening some years ago so why now? They have also banned me from their facebook page at the same time. I have not spoken to anyone on there or tried until this happened. I feel a lot like this is some kind of victimisation of sorts as I have done absolutely nothing wrong and have been a long standing customer for over 10 years now. It is causing a lot of issues for me as a gamer since GAME have a monopoly in the UK on certain editions of game etc.

    What are my rights? I have submitted this to resolved for help.

    Please help me.
Page 1
    • BoGoF
    • By BoGoF 11th Jul 18, 1:29 PM
    • 3,628 Posts
    • 2,983 Thanks
    BoGoF
    • #2
    • 11th Jul 18, 1:29 PM
    • #2
    • 11th Jul 18, 1:29 PM
    You have no rights. They don't have to accept you as a customer.
    • Tyler Durden UK
    • By Tyler Durden UK 11th Jul 18, 1:36 PM
    • 141 Posts
    • 48 Thanks
    Tyler Durden UK
    • #3
    • 11th Jul 18, 1:36 PM
    • #3
    • 11th Jul 18, 1:36 PM
    Open new account with different email address, you live elsewhere now so how will they know its you, and just order online.
    • marliepanda
    • By marliepanda 11th Jul 18, 1:37 PM
    • 6,887 Posts
    • 14,979 Thanks
    marliepanda
    • #4
    • 11th Jul 18, 1:37 PM
    • #4
    • 11th Jul 18, 1:37 PM

    What are my rights? I have submitted this to resolved for help.

    Please help me.
    Originally posted by gamersy
    ResolveR can't force a company to take your money. It is not discrimination, it is good business sense, as they have lost money due to your orders.

    It doesnt matter that it isnt your fault. If I had a takeaway business, and everytime I delivered to your house a man jumped out of the bushes and robbed my takeaway driver, I would stop delivering to you. It wouldnt matter than you had nothing to do with the robber.

    Just get someone else to order for you. Im assuming you can also go into their physical stores.
    • gamersy
    • By gamersy 11th Jul 18, 1:38 PM
    • 10 Posts
    • 1 Thanks
    gamersy
    • #5
    • 11th Jul 18, 1:38 PM
    • #5
    • 11th Jul 18, 1:38 PM
    I've done this using my other half's name, however I have had parcels delivered here under our present address so they may put two and two together.
    • gamersy
    • By gamersy 11th Jul 18, 1:41 PM
    • 10 Posts
    • 1 Thanks
    gamersy
    • #6
    • 11th Jul 18, 1:41 PM
    • #6
    • 11th Jul 18, 1:41 PM
    Hi,

    Its not really forcing them to do business with me its due to the overwhelming sense I am being victimised for no reason since nothing has happened in at least 3-4 years. I am aware any business can cease to do business with whomever but depending on circumstances such as singling out someone then behaving like this?

    It's certainly not practical since I've put far more money through them than the games they lost via the method they chose to use for sending parcels. Easily 10-12k a year possibly more.
    • marliepanda
    • By marliepanda 11th Jul 18, 1:50 PM
    • 6,887 Posts
    • 14,979 Thanks
    marliepanda
    • #7
    • 11th Jul 18, 1:50 PM
    • #7
    • 11th Jul 18, 1:50 PM
    Hi,

    Its not really forcing them to do business with me its due to the overwhelming sense I am being victimised for no reason since nothing has happened in at least 3-4 years. I am aware any business can cease to do business with whomever but depending on circumstances such as singling out someone then behaving like this?

    It's certainly not practical since I've put far more money through them than the games they lost via the method they chose to use for sending parcels. Easily 10-12k a year possibly more.
    Originally posted by gamersy
    You keep saying no reason. Its not for no reason. Amazon will do the same. You say you understand but then say 'singling out' 'victimisation' 'no reason'. You clearly dont understand and it is not victimisation.

    Honestly if you're really so well off that you can afford to spend £12k a year on gaming you should be smart enough to realise there are a million ways around this. Get it shipped to your private yacht. Get it shipped to your work address. Get it shipped to your family.
    • NCC-1701
    • By NCC-1701 11th Jul 18, 1:56 PM
    • 282 Posts
    • 399 Thanks
    NCC-1701
    • #8
    • 11th Jul 18, 1:56 PM
    • #8
    • 11th Jul 18, 1:56 PM
    You're spending £200 plus a week at Game?
    • marliepanda
    • By marliepanda 11th Jul 18, 1:59 PM
    • 6,887 Posts
    • 14,979 Thanks
    marliepanda
    • #9
    • 11th Jul 18, 1:59 PM
    • #9
    • 11th Jul 18, 1:59 PM
    You're spending £200 plus a week at Game?
    Originally posted by NCC-1701
    Trying to, they won't take it :P
    • powerful_Rogue
    • By powerful_Rogue 11th Jul 18, 1:59 PM
    • 3,562 Posts
    • 5,292 Thanks
    powerful_Rogue
    You're spending £200 plus a week at Game?
    Originally posted by NCC-1701

    Which going by that logic means he cost GAME £2400 when the games went missing for 3 months.
    • AndyMc.....
    • By AndyMc..... 11th Jul 18, 2:05 PM
    • 2,548 Posts
    • 1,572 Thanks
    AndyMc.....
    Any reason why you couldn!!!8217;t walk into one of their stores and pay cash?
    Hi there! We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
    • marliepanda
    • By marliepanda 11th Jul 18, 2:06 PM
    • 6,887 Posts
    • 14,979 Thanks
    marliepanda
    Which going by that logic means he cost GAME £2400 when the games went missing for 3 months.
    Originally posted by powerful_Rogue
    Could be £4k plus!

    I do wonder what I wasted my education on, as I certainly can't afford to pay 12k a year on games.

    Are there even that many games? Where do people find the time to play 4/5 new games a week??
    • marliepanda
    • By marliepanda 11th Jul 18, 2:07 PM
    • 6,887 Posts
    • 14,979 Thanks
    marliepanda
    Any reason why you couldn!!!8217;t walk into one of their stores and pay cash?
    Originally posted by AndyMc.....
    Or fly in their private jet.

    Or helicoptor in and rappel through the ceiling.
    • gamersy
    • By gamersy 11th Jul 18, 3:10 PM
    • 10 Posts
    • 1 Thanks
    gamersy
    I was spending around 400 a month at one point, not so much now but a few years ago I did.
    • gamersy
    • By gamersy 11th Jul 18, 3:13 PM
    • 10 Posts
    • 1 Thanks
    gamersy
    Im glad you find this amusing, I came on here to ask for some genuine help and advice on this and not to be belittled. So what if I spend a lot on games? Its been part of my life since I was 2-3 back in the early 80's, I certainly wouldn't be poking fun at you if you had something you enjoy you spend a lot of money on monthly. Some people like cars, holidays or whatever so its just personal preference.
    • gamersy
    • By gamersy 11th Jul 18, 3:14 PM
    • 10 Posts
    • 1 Thanks
    gamersy
    I used to, not so much these days but still buy certain things from them. Glad you've been very helpful, and just questioning things which really do not matter to my original post. Well done and what a way to treat new comers to the forums.
    • gamersy
    • By gamersy 11th Jul 18, 3:15 PM
    • 10 Posts
    • 1 Thanks
    gamersy
    Again what does that have to do with my original post? NOTHING.
    • marliepanda
    • By marliepanda 11th Jul 18, 3:16 PM
    • 6,887 Posts
    • 14,979 Thanks
    marliepanda
    Again what does that have to do with my original post? NOTHING.
    Originally posted by gamersy
    I'm sorry that we brought it up...

    Oh actually... I dont think we did bring it up...
    • gamersy
    • By gamersy 11th Jul 18, 3:18 PM
    • 10 Posts
    • 1 Thanks
    gamersy
    I mentioned it to show that I have been a good customer and that I have spent a lot of money with them. Sorry to burst your pedantic bubble...
    • marliepanda
    • By marliepanda 11th Jul 18, 3:20 PM
    • 6,887 Posts
    • 14,979 Thanks
    marliepanda
    I mentioned it to show that I have been a good customer and that I have spent a lot of money with them. Sorry to burst your pedantic bubble...
    Originally posted by gamersy
    You mentioned it to make out you were twice as good a customer as you actually were, if not more.

    Your question was answered in post 2. If you want to continue adding more random facts (it wouldnt matter if you spent 50k a week there, they could still turn you away) then expect people to continue to respond to your points.

    If you just want an answer to your question, see post 2.
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