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    • Penguin2017
    • By Penguin2017 10th Jul 18, 11:21 AM
    • 33Posts
    • 5Thanks
    Agent timeline on deposit return
    • #1
    • 10th Jul 18, 11:21 AM
    Agent timeline on deposit return 10th Jul 18 at 11:21 AM
    Thank in advance
    We left our house last month. The agent responded within 10 working dates that there will be claims. however, after a month we still haven't got a list of claims. This is a good agent in general but the landlord I know has a terrible reputation (our neighbors had warned us), and initial discussions with agent seem to show there will be a long list of claims (unfair but cant say till I see them). Our deposit is protected
    Question : is there anything we can do to hasten the process or do we just wait for the claims to come and then counter negotiate?
Page 1
    • bap98189
    • By bap98189 10th Jul 18, 11:50 AM
    • 3,123 Posts
    • 5,671 Thanks
    • #2
    • 10th Jul 18, 11:50 AM
    • #2
    • 10th Jul 18, 11:50 AM
    Contact whichever deposit scheme has your deposit and request that it be returned. You will be able to do this via their website.

    It is then up to the landlord to file details of any deductions they want to make. That will start the ball rolling and force the landlord to actually do something.
    • Penguin2017
    • By Penguin2017 16th Jul 18, 7:47 PM
    • 33 Posts
    • 5 Thanks
    • #3
    • 16th Jul 18, 7:47 PM
    • #3
    • 16th Jul 18, 7:47 PM
    I did contact the scheme, and they basically said "you have to wait till they actually let you know on the claims , till then we cannot do anything"
    So i just wait till they decide to let me know what are their claims and costs before I can even start the process of discussion/counter?
    • G_M
    • By G_M 16th Jul 18, 7:58 PM
    • 47,024 Posts
    • 57,178 Thanks
    • #4
    • 16th Jul 18, 7:58 PM
    • #4
    • 16th Jul 18, 7:58 PM
    The advice is wrong. Which scheme?

    Go onto their website and look up their procedure for making a single claim as bap advises above.
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