Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • Pelicanos
    • By Pelicanos 7th Jul 18, 11:17 AM
    • 15Posts
    • 3Thanks
    Pelicanos
    Consumer rights for digital content
    • #1
    • 7th Jul 18, 11:17 AM
    Consumer rights for digital content 7th Jul 18 at 11:17 AM
    Hello
    I purchased some digital content from blinkbox some time ago. They moved my digital content onto talktalk and it was transferred okay. However, talktalk are now moving my digital content onto rakuten and they do not have most of my content on their site and are offering me store credit instead some of it way below the value of the content.

    What are my consumer rights here? I would prefer to be able to have the content transferred but if not a choice of a refund to enable purchase of the content elsewhere or store credit to the equivalent value of the content plus inconvenience compensation but I am getting no indication of this from either of the companies... Rakuten won't discuss it and talktalk won't even reply!
    Thanks
Page 1
    • Pelicanos
    • By Pelicanos 7th Jul 18, 11:26 AM
    • 15 Posts
    • 3 Thanks
    Pelicanos
    • #2
    • 7th Jul 18, 11:26 AM
    • #2
    • 7th Jul 18, 11:26 AM
    Soz I may have posted this in wrong place but I can't use the search box. Please advise where I should post this.
    • Pelicanos
    • By Pelicanos 7th Jul 18, 11:34 AM
    • 15 Posts
    • 3 Thanks
    Pelicanos
    • #3
    • 7th Jul 18, 11:34 AM
    • #3
    • 7th Jul 18, 11:34 AM
    Found a better thread : consumer rights. Plz close
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

2,706Posts Today

6,682Users online

Martin's Twitter