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  • FIRST POST
    • jtotheb
    • By jtotheb 5th Jul 18, 9:49 AM
    • 118Posts
    • 44Thanks
    jtotheb
    BW Legal Letter of Claim
    • #1
    • 5th Jul 18, 9:49 AM
    BW Legal Letter of Claim 5th Jul 18 at 9:49 AM
    I've just received a letter of claim from BWLegal for 'parking longer than the time paid for' in an NCP car park.

    I'm putting together my response letter and will craft a response using the templates from LoadsofChildren123 and Daniel san. However, given that this was a ANPR monitored car park, should I not just use the ANPR template response from Coupon-mad? Or should I combine all three? It would make quite a large response if I used aspects of all of them!

    TIA
Page 1
    • beamerguy
    • By beamerguy 5th Jul 18, 10:05 AM
    • 7,802 Posts
    • 10,375 Thanks
    beamerguy
    • #2
    • 5th Jul 18, 10:05 AM
    • #2
    • 5th Jul 18, 10:05 AM
    I've just received a letter of claim from BWLegal for 'parking longer than the time paid for' in an NCP car park.

    I'm putting together my response letter and will craft a response using the templates from LoadsofChildren123 and Daniel san. However, given that this was a ANPR monitored car park, should I not just use the ANPR template response from Coupon-mad? Or should I combine all three? It would make quite a large response if I used aspects of all of them!

    TIA
    Originally posted by jtotheb
    Is it a LBA from BWL or the court ? and have they complied
    to the new protocal whereby they must offer you proof of
    their claim and give you 30 days to respond
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • jtotheb
    • By jtotheb 5th Jul 18, 10:11 AM
    • 118 Posts
    • 44 Thanks
    jtotheb
    • #3
    • 5th Jul 18, 10:11 AM
    • #3
    • 5th Jul 18, 10:11 AM
    It's a letter of claim from BWL - pretty much identical to this one https://forums.moneysavingexpert.com/showpost.php?p=74473294&postcount=8

    except that contravention is 'Parker longer than the time paid for'
    • jtotheb
    • By jtotheb 5th Jul 18, 10:15 AM
    • 118 Posts
    • 44 Thanks
    jtotheb
    • #4
    • 5th Jul 18, 10:15 AM
    • #4
    • 5th Jul 18, 10:15 AM
    There is no proof of claim included, although the original postal PCN I received from NCP included a picture of the car leaving the car park - presumably later than the duration of parking that had been paid for.
    • jtotheb
    • By jtotheb 5th Jul 18, 1:08 PM
    • 118 Posts
    • 44 Thanks
    jtotheb
    • #5
    • 5th Jul 18, 1:08 PM
    • #5
    • 5th Jul 18, 1:08 PM
    OK, bizarrely I've just received an email from BW Legal as well - see text below. The bits I've blocked out are actually SOMEONE ELSE's name and reference number, not matching up to mine from the letter I've received! Surely this is a data breach of some kind??

    Dear xxxx,
    This is an important message from BW Legal regarding your Parking Charge Limited account.
    We are trying to contact you regarding your account. Please call us as soon as possible on 0113 323 4497 quoting Reference "Txxxx".
    Our office opening hours are:
    Monday to Thursday 8am-8pm
    Friday 8am-7pm
    Saturday 9am-1pm
    If you wish to correspond about your account via email at parking@bwlegal.co.uk we can help but we would first need you to confirm some data protection questions. Please therefore advise us how we can help or provide details of any questions/queries and include:
    Our Reference "Txxxx"
    how we can help; or
    provide details of any questions/queries; and include
    your Full Name; and
    date of birth; and
    address including postcode; and
    contact number.
    You can also manage your account online by logging on to our portal at portal.bwlegal.co.uk. Once registered your account will allow you to: Create your online account today and take advantage of the flexibility the customer portal offers, allowing you to utilise all the features of the site at your convenience which are listed below:
    Create / view / amend your payment plan
    Create / view / amend your income and expenditure details
    View / amend your personal details
    View your account details
    View our jargon buster of legal terminology and how we can assist you
    Ask an online question
    Request a call back
    Talk to us via webchat
    Yours sincerely,
    BW Legal
    bw legal
    N.B. To opt out of email communication from BW Legal, please reply to this email quoting Reference Number "Txxxx".
    • beamerguy
    • By beamerguy 5th Jul 18, 1:17 PM
    • 7,802 Posts
    • 10,375 Thanks
    beamerguy
    • #6
    • 5th Jul 18, 1:17 PM
    • #6
    • 5th Jul 18, 1:17 PM
    OH DEAR ... If this is nothing to do with you then it's a no
    brainer, advise the ICO of a data breach by BWLegal

    Crazy company
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • IamEmanresu
    • By IamEmanresu 5th Jul 18, 1:30 PM
    • 2,765 Posts
    • 4,776 Thanks
    IamEmanresu
    • #7
    • 5th Jul 18, 1:30 PM
    • #7
    • 5th Jul 18, 1:30 PM
    advise the ICO of a data breach by BWLegal
    Also complain about the collection of unnecessary personal details such as DoB and Contact number
    About me: Capricorn. Likes: Tight defences, the tighter the better. Lucidity. Dislikes: Loquaciousness and magic words. WLTM: Someone with the facts, a private income and their own copy of the White Book.
    • The Deep
    • By The Deep 5th Jul 18, 1:38 PM
    • 9,705 Posts
    • 9,538 Thanks
    The Deep
    • #8
    • 5th Jul 18, 1:38 PM
    • #8
    • 5th Jul 18, 1:38 PM
    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

    Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    Hospital car parks and residential complex tickets have been especially mentioned.

    The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.
    You never know how far you can go until you go too far.
    • Coupon-mad
    • By Coupon-mad 5th Jul 18, 1:48 PM
    • 59,486 Posts
    • 72,653 Thanks
    Coupon-mad
    • #9
    • 5th Jul 18, 1:48 PM
    • #9
    • 5th Jul 18, 1:48 PM
    And a quick email to Steve Clark at the BPA, telling him that NCP are using a solicitor who have just breached data protection law by sending that email (attach it, and a copy of the LBC) and mention (as per IamEmanresu) about the collection of unnecessary personal details such as DoB and Contact number, and tell him you are reporting BOTH companies to the ICO.

    steve.c@britishparking.co.uk

    The good thing about a complaint to the BPA might mean NCP will scurry to cancel and brush it under the carpet then your claim is 'scam over'. Meanwhile the ICO may well still investigate - we do need to throw more complaints at the ICO, well worded ones.
    Last edited by Coupon-mad; 05-07-2018 at 1:50 PM.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • jtotheb
    • By jtotheb 5th Jul 18, 2:08 PM
    • 118 Posts
    • 44 Thanks
    jtotheb
    Should I mention this email in my response to their Letter of Claim? Perhaps using it as leverage to force them to stop wasting my time and cancelling their claim? ie. say 'cancel it or else I'll complain to the ICO'?
    • beamerguy
    • By beamerguy 5th Jul 18, 2:13 PM
    • 7,802 Posts
    • 10,375 Thanks
    beamerguy
    Should I mention this email in my response to their Letter of Claim? Perhaps using it as leverage to force them to stop wasting my time and cancelling their claim? ie. say 'cancel it or else I'll complain to the ICO'?
    Originally posted by jtotheb
    Bottom line is that these vermin are money terrorists
    so anything and everything should be thrown at them.
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • atrixblue.-MFR-.
    • By atrixblue.-MFR-. 5th Jul 18, 2:13 PM
    • 6,565 Posts
    • 4,550 Thanks
    atrixblue.-MFR-.
    I would ICO it and not blackmail them into dropping it or else!.
    "We only have one world, But we live in different worlds"- Mark Knopfler Brothers in arms, Miss you gramps.
    • beamerguy
    • By beamerguy 5th Jul 18, 2:19 PM
    • 7,802 Posts
    • 10,375 Thanks
    beamerguy
    I would ICO it and not blackmail them into dropping it or else!.
    Originally posted by atrixblue.-MFR-.
    Interesting point but we are dealing with people who
    just love to blackmail people with their letters and lies.

    It's gone too far, the "or else" is the complaint to the ICO

    These parking mobsters have brought this on all by themselves
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • atrixblue.-MFR-.
    • By atrixblue.-MFR-. 5th Jul 18, 2:24 PM
    • 6,565 Posts
    • 4,550 Thanks
    atrixblue.-MFR-.
    Interesting point but we are dealing with people who
    just love to blackmail people with their letters and lies.

    It's gone too far, the "or else" is the complaint to the ICO

    These parking mobsters have brought this on all by themselves
    Originally posted by beamerguy
    That is true to but one must remain in honour in the eyes of a court system or youll get bitten!. The issue the OP faces is one of two different types, one of breach of data and one of handling a overstay. They should remain separate, or the OP in is going to look like a person who straight up blackmailed them into dropping it over something that is unrelated to the case itself. making him look dishonourable infront of a judge. let BWL do all the blackmailing and dishonourable stuff, if it gets to court and OP is squeaky clean then it goes to show he is an honest person.
    "We only have one world, But we live in different worlds"- Mark Knopfler Brothers in arms, Miss you gramps.
    • jtotheb
    • By jtotheb 5th Jul 18, 2:29 PM
    • 118 Posts
    • 44 Thanks
    jtotheb
    making him look dishonourable infront of a judge. let BWL do all the blackmailing and dishonourable stuff, if it gets to court and OP is squeaky clean then it goes to show he is an honest person.
    Originally posted by atrixblue.-MFR-.
    That is a valid point. Maybe in my response I should mention the data breach and see if they want to draw their own conclusions about whether they want to cancel this or not....
    • IamEmanresu
    • By IamEmanresu 5th Jul 18, 2:36 PM
    • 2,765 Posts
    • 4,776 Thanks
    IamEmanresu
    #ATRIXBLUE.-MFR-. is passing on good advice. For the sake of clarity

    Breaches of the code = BPA
    Breaches of KADOE = DVLA
    Breaches of DPA = ICO.

    Cross complaining about issues that organisations can do nothing about and have no authority to do anything about just wastes time, causes resentment, and marks the complainant out as someone who hasn't thought the issue through. [Guilty of this before but have seen recent clarification of the issues]
    About me: Capricorn. Likes: Tight defences, the tighter the better. Lucidity. Dislikes: Loquaciousness and magic words. WLTM: Someone with the facts, a private income and their own copy of the White Book.
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