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  • FIRST POST
    • Jeanette Lucas
    • By Jeanette Lucas 30th Jun 18, 5:45 PM
    • 1Posts
    • 0Thanks
    Jeanette Lucas
    Post office savings
    • #1
    • 30th Jun 18, 5:45 PM
    Post office savings 30th Jun 18 at 5:45 PM
    Following recommendations from Martin I decided to open a PO on line saver. I have now been trying for 4 days.
    I am told there are technical issues.
    Spoke to someone on the help line numbers and was told to keep trying on line. ,REALLY !!!!
    Attractive account Martin compared with other savers out there......just can't join it.

    Regards

    Jeanette
Page 1
    • phoebe03cat
    • By phoebe03cat 30th Jun 18, 7:06 PM
    • 868 Posts
    • 837 Thanks
    phoebe03cat
    • #2
    • 30th Jun 18, 7:06 PM
    • #2
    • 30th Jun 18, 7:06 PM
    I just opened mine on the second attempt. It appears to now be offering 3.22%
    • stoopy
    • By stoopy 30th Jun 18, 7:30 PM
    • 54 Posts
    • 428 Thanks
    stoopy
    • #3
    • 30th Jun 18, 7:30 PM
    • #3
    • 30th Jun 18, 7:30 PM
    I just opened mine on the second attempt. It appears to now be offering 3.22%
    Originally posted by phoebe03cat
    I can't find that rate on their website.

    I opened mine more than a week ago and my initial payment hasn't been taken from my account yet. I also set up a direct debit which is showing on my list of direct debits but the amount isn't yet.
    • Zanderman
    • By Zanderman 30th Jun 18, 8:25 PM
    • 1,860 Posts
    • 4,564 Thanks
    Zanderman
    • #4
    • 30th Jun 18, 8:25 PM
    • #4
    • 30th Jun 18, 8:25 PM
    I just opened mine on the second attempt. It appears to now be offering 3.22%
    Originally posted by phoebe03cat
    3.22%?? That would be rather extraordinary!
    It's not on their website, so I'm assuming either your post has a typo, or their website had one temporarily, or you're looking at their loans page, or you're not looking at the real PO website.
    • SG27
    • By SG27 30th Jun 18, 9:00 PM
    • 2,524 Posts
    • 1,767 Thanks
    SG27
    • #5
    • 30th Jun 18, 9:00 PM
    • #5
    • 30th Jun 18, 9:00 PM
    I just opened mine on the second attempt. It appears to now be offering 3.22%
    Originally posted by phoebe03cat
    No chance......
    • PhylPho
    • By PhylPho 1st Jul 18, 12:55 PM
    • 1,316 Posts
    • 2,844 Thanks
    PhylPho
    • #6
    • 1st Jul 18, 12:55 PM
    • #6
    • 1st Jul 18, 12:55 PM
    I just opened mine on the second attempt. It appears to now be offering 3.22%
    Originally posted by phoebe03cat

    Obviously, a typo. Best check again that you've not just taken out a loan at 32.2% APR. . .
    • atprice
    • By atprice 11th Jul 18, 1:03 PM
    • 43 Posts
    • 11 Thanks
    atprice
    • #7
    • 11th Jul 18, 1:03 PM
    • #7
    • 11th Jul 18, 1:03 PM
    I applied to open an account over a week ago and haven't heard anything since. I was going to chase them but having seen some of the posts about how long it takes for money to hit the account and how hard it is to get the money out again, I don't think I'll bother. It's just not worth it.
    • PhylPho
    • By PhylPho 11th Jul 18, 2:22 PM
    • 1,316 Posts
    • 2,844 Thanks
    PhylPho
    • #8
    • 11th Jul 18, 2:22 PM
    • #8
    • 11th Jul 18, 2:22 PM
    I applied to open an account over a week ago and haven't heard anything since. I was going to chase them but having seen some of the posts about how long it takes for money to hit the account and how hard it is to get the money out again, I don't think I'll bother. It's just not worth it.
    Originally posted by atprice

    We had a Post Office savings account, a couple of years back. I think it's actually provided by Bank of Ireland. The only kind of account we're ever interested in is Easy Access, without penalties, so that's what we had from the PO. Can't say we were impressed with the website nor the massive length of time it seemed to take to actually initiate the account and, afterwards, either pay in or draw out. Obviously, other people's experience may be different.


    We look for a provider capable of opening an account quickly and fuss-free. The absolute worst was an outfit called the West Bromwich Building Society, which treats every potential saver as a Russian oligarch on the run from Putin and required us to be friendly with some or other minister of religion so he could vouch for us. The best, as far as we're concerned, is Shawbrook Bank. Account opening took 10 minutes online and we transferred £1,000 in the next day to activate it. The day after that. the £1,000 was showing in the account record. Since then, subsequent transfers from our bank account to our Shawbrook account have all occurred within one working day.



    We shudder to think how long it might have taken Post Office Savings / Bank of Ireland to manage all that . . .
    • drunkenmonkey
    • By drunkenmonkey 13th Jul 18, 10:38 PM
    • 92 Posts
    • 123 Thanks
    drunkenmonkey
    • #9
    • 13th Jul 18, 10:38 PM
    • #9
    • 13th Jul 18, 10:38 PM
    Tried opening a post office savings account last Tuesday. Got an email said Iíd hear back when they had completed their checks. Heard nothing until I got an email just now telling me Iíve not yet transferred in a deposit and to login... Iíve not been told the account was opened until now let alone given any login details. Needless to say I think Iíll just find somewhere else. Terrible customer experience!
    • colsten
    • By colsten 14th Jul 18, 7:08 AM
    • 9,398 Posts
    • 8,340 Thanks
    colsten
    To all those who experience delays in opening accounts and depositing money: brace yourselves for even more delays when you want to get any of your money out! We have seen countless reports from people being unable to get at their money for prolonged periods of time. Search the forum for these reports.
    • G_M
    • By G_M 14th Jul 18, 4:30 PM
    • 45,972 Posts
    • 55,558 Thanks
    G_M
    Despite Martin recommending this acount, the PO is well-known by forum-users here for being a nightmare.
    When they introduced the new rate, I ignored them. Not worth the putting up with the PO admin agro for a couple of extra pence-worth of interest.
    • Reed_Richards
    • By Reed_Richards 14th Jul 18, 6:23 PM
    • 190 Posts
    • 94 Thanks
    Reed_Richards
    Following recommendations from Martin I decided to open a PO on line saver....
    Originally posted by Jeanette Lucas
    Despite Martin recommending this acount,...
    Originally posted by G_M
    "Best easy access savings" means the accounts with the highest rate of interest and, I think, FSCS protection. It's not a recommendation, just shorthand terminology.
    Reed
    • G_M
    • By G_M 14th Jul 18, 7:03 PM
    • 45,972 Posts
    • 55,558 Thanks
    G_M
    Oh I do understand. But moneysavimg isn't always just about the rate.


    Indeed, Martin makes quite a fuss about current account providers' customer service eg First Direct being super duper (I disagree with that too!).


    If he's going to recommend, he could easily add a caveat based on repeated feedback from his own forum.
    • Reed_Richards
    • By Reed_Richards 15th Jul 18, 9:30 AM
    • 190 Posts
    • 94 Thanks
    Reed_Richards
    I opened a PO account in April 2017 that had a good rate of interest for a year. As it was about to reach that year I realised that I had neglected to register for online access. That certainly took me more time and trouble than I would have wished so I went a few days over the year before I could withdraw the money. But having overcome that hurdle I have not experienced any problems since. I have been able to transfer out and in without much delay and internal transfers are near instantaneous.
    Reed
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