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  • FIRST POST
    • Ben8282
    • By Ben8282 7th Jun 18, 2:07 AM
    • 2,378Posts
    • 1,093Thanks
    Ben8282
    TSB not updating credit files?
    • #1
    • 7th Jun 18, 2:07 AM
    TSB not updating credit files? 7th Jun 18 at 2:07 AM
    It looks as if TSB have stopped updating credit files since their problems started.
    Have just checked my Experian report (paid subscription included in packaged bank account) and have noticed that the last updated date for my TSB credit card is 01/04/2018.
Page 1
    • StokieBecks
    • By StokieBecks 7th Jun 18, 7:30 AM
    • 4,563 Posts
    • 27,460 Thanks
    StokieBecks
    • #2
    • 7th Jun 18, 7:30 AM
    • #2
    • 7th Jun 18, 7:30 AM
    They arent part if the same group any more but neither of my Lloyds have updated since march on one file but May on another so may just be they aren't reporting to them all. Try all the reference agencies
    • binaryuniverse
    • By binaryuniverse 9th Jun 18, 8:46 AM
    • 736 Posts
    • 458 Thanks
    binaryuniverse
    • #3
    • 9th Jun 18, 8:46 AM
    • #3
    • 9th Jun 18, 8:46 AM
    It does seem to appear that that could be the case. My TSB current account hasn't updated since April, on my Experian/Equifax report. March on CallCredit. All other accounts updated in May.

    Had a look at some older Experian reports, and the account was updated the same month as all the others.
    • Breadcake
    • By Breadcake 12th Jul 18, 3:18 PM
    • 3 Posts
    • 7 Thanks
    Breadcake
    • #4
    • 12th Jul 18, 3:18 PM
    • #4
    • 12th Jul 18, 3:18 PM
    Has anyone had their credit files updated by TSB after April?
    I'm in a similar position where Experian and Equifax were last updated in April and CallCredit in March.
    Last edited by Breadcake; 12-07-2018 at 3:21 PM. Reason: apostrophe bug
    • binaryuniverse
    • By binaryuniverse 12th Jul 18, 3:46 PM
    • 736 Posts
    • 458 Thanks
    binaryuniverse
    • #5
    • 12th Jul 18, 3:46 PM
    • #5
    • 12th Jul 18, 3:46 PM
    Nope. Still no update since April.
    • beanielou
    • By beanielou 13th Jul 18, 9:23 PM
    • 56,138 Posts
    • 226,896 Thanks
    beanielou
    • #6
    • 13th Jul 18, 9:23 PM
    • #6
    • 13th Jul 18, 9:23 PM
    No update since April for me either.
    Lou~ Debt free Wanabe No 55 DF 03/03/14.
    **Credit card debt free 30/06/10~** **Weight loss 2 stone 11 lbs **

    "A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.
    ***Fall down seven times,stand up eight*** ~~Japanese proverb.
    It starts with you, it starts from now. *** It is ok to be me.***
    ***Keep plodding***
    Out of debt, out of danger. MFW 2018. No 144
    • cjv
    • By cjv 13th Jul 18, 10:49 PM
    • 248 Posts
    • 127 Thanks
    cjv
    • #7
    • 13th Jul 18, 10:49 PM
    • #7
    • 13th Jul 18, 10:49 PM
    Same here. I sent a message to TSB to query it, so should receive a response in about 6 months.
    • Emmel
    • By Emmel 10th Aug 18, 2:26 PM
    • 14 Posts
    • 21 Thanks
    Emmel
    • #8
    • 10th Aug 18, 2:26 PM
    • #8
    • 10th Aug 18, 2:26 PM
    anyone have any response from tsb?
    • leet5
    • By leet5 12th Aug 18, 7:34 PM
    • 7 Posts
    • 2 Thanks
    leet5
    • #9
    • 12th Aug 18, 7:34 PM
    • #9
    • 12th Aug 18, 7:34 PM
    Yes, I got a bog standard, we aim to update within a month blah blah blah !

    The lender has advised that :
    TSB are in the process of uploading customers information to all the Credit Reference Agencies however this information can only be uploaded, processed and made available, one month at a time. We are taking the processing of this data very seriously and are working to ensure the customers financial position is accurately reflected and up to date as soon as possible
    • PRAISETHESUN
    • By PRAISETHESUN 14th Aug 18, 1:33 PM
    • 7 Posts
    • 0 Thanks
    PRAISETHESUN
    No update since April for any of mine either (all three agencies). Hadn't actually noticed this either so thanks for pointing it out
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