Hi there,
I have two "outstanding" "fines" from PCM for not displaying a permit in my own parking space, I have contacted Private Parking Appeals UK to help with this but unfortunately it seems the older fine has escalated to the point of debt collection letters anyway (I've sent an email to them about that). The letter is from "Trace" debt recovery uk limited. I'm probably going to ignore them for now as the newbie Q&A states.
I am currently in contact with my Housing Association regarding this and will be calling them tomorrow. I will post back later after their response, will be sure to complain about PCM's antics and point out issues only began once PCM got involved. I will also be looking for clarification between the relationship of themselves, the landlord and PCM.
On several points my tenancy agreement seems to argue that PCM have no case here:
- No mention of needing a permit for the space we're alloted.
- There is a section that states the tenancy agreement gives "no rights or remedies" to any person except the landlord and tenancy and their respective sucessors.
- The section covering changes of services hasn't been followed (We should be sent a letter outlining changes of services and should be given a "reasonable" period of time to respond), essentially PCM's presence appeared overnight with nothing except a singular letter from PCM themselves that we never recieved. PCM have a photograph of the letter apparently hanging halfway out of our letterbox...
All this of course I suppose comes with the "primacy of contract" and "right to quiet enjoyment" arguments as well?
My concern is that I'm unsure of if the tenancy agreement holds weight against any agreements made between the private landlord and PCM directly, if any are made. I know the answer is probably "it depends" but if anybody has any experience or insight in dealing with that particular problem any advice would be appreciated. I am an "assured" tenant.
For what it's worth there were signs previously by the landlord stating residents need to display permits but this was not followed (by anybody) as permits were never sent in the first place and no issues have occurred with parking at all for the last year I've been using the space. It seems they've outsourced to PCM so now I'm experiencing my first issue with parking here!
I would very much prefer not to pay £160/£320+ for parking in my own space but would also like some idea of where things stand in the unlikely event they go to court.
My apologies for following the newbies Q&A loosely, I felt that the tenancy agreement was solid enough on its own.

I haven't stated who the driver of the vehicle was. I didn't appeal to IAS myself due to their reputation as a kangaroo court.
Any help or advice would be greatly appreciated!