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  • FIRST POST
    • hnk99
    • By hnk99 17th May 18, 3:44 PM
    • 2Posts
    • 0Thanks
    hnk99
    Honeycomb finance not received payment
    • #1
    • 17th May 18, 3:44 PM
    Honeycomb finance not received payment 17th May 18 at 3:44 PM
    I made a payment on monday at 4PM to honeycomb finance to settle a loan via bank transfer. confirmed with santander the money has left my account and double checked the bank details were correct with hf, but now 3 days later they still havent received the money and im starting to get worried its disappeared!
Page 1
    • Shakin Steve
    • By Shakin Steve 17th May 18, 4:01 PM
    • 1,429 Posts
    • 1,152 Thanks
    Shakin Steve
    • #2
    • 17th May 18, 4:01 PM
    • #2
    • 17th May 18, 4:01 PM
    Santander will have to do more than just confirm that the money left your account. If HF say they have not received it, you need to ask Santander to chase it up for you.
    I came into this world with nothing and I've got most of it left.
    • hnk99
    • By hnk99 17th May 18, 4:17 PM
    • 2 Posts
    • 0 Thanks
    hnk99
    • #3
    • 17th May 18, 4:17 PM
    • #3
    • 17th May 18, 4:17 PM
    they have given me a tracing number which ive passed on
    • Dobbibill
    • By Dobbibill 17th May 18, 10:30 PM
    • 3,051 Posts
    • 3,972 Thanks
    Dobbibill
    • #4
    • 17th May 18, 10:30 PM
    • #4
    • 17th May 18, 10:30 PM
    Did you put your loan reference number or any other identifying details as a reference on the payment?
    Loans/credit cards sometimes have a sort code/account number for all payments and the reference is the info they need to match it to the right loan account.
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