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  • FIRST POST
    • venomx
    • By venomx 17th May 18, 12:45 PM
    • 149Posts
    • 20Thanks
    venomx
    Email from PayPal help
    • #1
    • 17th May 18, 12:45 PM
    Email from PayPal help 17th May 18 at 12:45 PM
    Got this email.
    Code:
    Your bank has let us know that you cant use your bank account ending in XXX to fund PayPal payments. If you already have a card linked to your PayPal account, well use it to fund your future payments.
    Does this mean I can still withdraw money from my paypal into my bank, but not out the bank and into paypal ?

    Thanks
Page 1
    • Prism
    • By Prism 17th May 18, 1:11 PM
    • 471 Posts
    • 386 Thanks
    Prism
    • #2
    • 17th May 18, 1:11 PM
    • #2
    • 17th May 18, 1:11 PM
    Make sure its not a scam. Lots of PayPal emails are. Don't click on any links in the email
    • venomx
    • By venomx 17th May 18, 1:18 PM
    • 149 Posts
    • 20 Thanks
    venomx
    • #3
    • 17th May 18, 1:18 PM
    • #3
    • 17th May 18, 1:18 PM
    I'm sure its legit...
    it came from " service@paypal.co.uk <service@paypal.co.uk> "
    • Prism
    • By Prism 17th May 18, 1:21 PM
    • 471 Posts
    • 386 Thanks
    Prism
    • #4
    • 17th May 18, 1:21 PM
    • #4
    • 17th May 18, 1:21 PM
    Still don't click on any links. Go to your account directly and see if your card or bank account is missing from your account. If it is then try and re add it. Sometimes banks remove the link if there has been a refused payment.

    btw, you can't always trust the from address in an email - it can be forged
    Last edited by Prism; 17-05-2018 at 1:24 PM.
    • Linton
    • By Linton 17th May 18, 1:25 PM
    • 9,721 Posts
    • 9,973 Thanks
    Linton
    • #5
    • 17th May 18, 1:25 PM
    • #5
    • 17th May 18, 1:25 PM
    I'm sure its legit...
    it came from " service@paypal.co.uk <service@paypal.co.uk> "
    Originally posted by venomx

    That doesnt prove anything, it can be faked. On Windows you can float your mouse pointer over any website links to see where they really link to, which is often not where they claim. That is a quick way of safely checking whether a mail is genuine.
    • venomx
    • By venomx 17th May 18, 2:01 PM
    • 149 Posts
    • 20 Thanks
    venomx
    • #6
    • 17th May 18, 2:01 PM
    • #6
    • 17th May 18, 2:01 PM
    Thanks guys, i would never click on the link.

    As my bank account is a savers account, it makes sense that money can go into the account but not out, right ?
    • Prism
    • By Prism 17th May 18, 2:08 PM
    • 471 Posts
    • 386 Thanks
    Prism
    • #7
    • 17th May 18, 2:08 PM
    • #7
    • 17th May 18, 2:08 PM
    Thanks guys, i would never click on the link.

    As my bank account is a savers account, it makes sense that money can go into the account but not out, right ?
    Originally posted by venomx
    Yes thats probably the reason
    • venomx
    • By venomx 17th May 18, 5:53 PM
    • 149 Posts
    • 20 Thanks
    venomx
    • #8
    • 17th May 18, 5:53 PM
    • #8
    • 17th May 18, 5:53 PM
    How can i tell if its a spoof email ?
    All the emails i have from paypal have the paypal logo on them, but this one had no logos just text.
    • Prism
    • By Prism 17th May 18, 6:05 PM
    • 471 Posts
    • 386 Thanks
    Prism
    • #9
    • 17th May 18, 6:05 PM
    • #9
    • 17th May 18, 6:05 PM
    How can i tell if its a spoof email ?
    All the emails i have from paypal have the paypal logo on them, but this one had no logos just text.
    Originally posted by venomx
    Can be a bit tricky but the main way is to ignore the email and log into your account to check for issues. Try reading up here

    https://www.paypal-community.com/t5/PayPal-Basics/How-to-tell-if-an-email-is-from-PayPal/td-p/197656

    I get the irony in what I have just done btw
    • McKneff
    • By McKneff 17th May 18, 6:22 PM
    • 36,136 Posts
    • 46,587 Thanks
    McKneff
    I got something similar today and i hwve neverr used my paypal account ever so be very vigilant. I just deleted mine
    Last edited by McKneff; 17-05-2018 at 6:54 PM.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
    • sully1311
    • By sully1311 17th May 18, 6:32 PM
    • 71 Posts
    • 22 Thanks
    sully1311
    How does the email address you as?
    • eskbanker
    • By eskbanker 17th May 18, 6:34 PM
    • 7,994 Posts
    • 8,906 Thanks
    eskbanker
    I got something similar today and i hwve ne er usec my paypal account eved so be very vigilant. I just deleted mi e
    Originally posted by McKneff
    They do say that one of the hallmarks of phishing and other suspicious emails is poor grammar and spelling
    • ColdIron
    • By ColdIron 17th May 18, 6:43 PM
    • 4,552 Posts
    • 5,840 Thanks
    ColdIron
    w and a, v and space, c and d, d and r and finally n and space are all close to each other on a keyboard. This could be a 'tell' that the poster is Russian and that they are wearing gloves
    • McKneff
    • By McKneff 17th May 18, 6:55 PM
    • 36,136 Posts
    • 46,587 Thanks
    McKneff
    Sorry lol. Amended .
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
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