Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

    • redman1879
    • By redman1879 16th May 18, 2:18 PM
    • 2Posts
    • 1Thanks
    Ascend Finance CCJ threat
    • #1
    • 16th May 18, 2:18 PM
    Ascend Finance CCJ threat 16th May 18 at 2:18 PM
    HI Folks, Need some advice. I received the following via email,

    We have tried to contact you on several occasions to discuss your unpaid invoice of 694.74.

    We are now in a process to request a county court judgement against you (The Defendant, Mr xxxxxxx) which relates to an unpaid invoice Package Bank Account management fee against (The Claimant, Ascend Finance).

    The total invoice of 694.74 is now due with further additional court fees and interest.

    Should you wish to resolve this matter with us directly, you can either contact us on 0161 870 3634 as soon as possible so we can assist you with the payment of your invoice or alternatively you may use your online banking facility and transfer the payment, or visit your local branch to setup a direct debit or standing order.

    We are still able to reach an agreement without having to use the County Court proceedings which have begun.

    Now i have no recollection of who these people are, How they got my address, they are not on my credit file under anything. I find it strange, I did have someone called Andrew from this company harrassing me over the phone, stating i owed the X amount of money for a payment package claim i got of my bank. Which i underwent through my own free will. I blocked the number and have no correspondence from them via letter or email until now, The above i posted has my address attached. How should i respond if at all.

    Last edited by redman1879; 16-05-2018 at 2:24 PM.
Page 1
  • National Debtline
    • #2
    • 16th May 18, 3:13 PM
    • #2
    • 16th May 18, 3:13 PM
    Hi redman and welcome to MSE,

    County court claim forms have to be sent in the post, not via email, but they only have to be sent to the last known UK address, so if you moved since this alleged debt was taken out, you may have missed them, or this could be a scam/ bluff. If they are quoting your correct address on the email, and you haven't received claim forms, it does sound like a pressure tactic from them (at best).

    I would suggest sending the 'prove it' saying that you don't recognise the debt and asking for proof that it is yours.

    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
    • redman1879
    • By redman1879 16th May 18, 3:28 PM
    • 2 Posts
    • 1 Thanks
    • #3
    • 16th May 18, 3:28 PM
    • #3
    • 16th May 18, 3:28 PM
    Thanks for the welcome and fast reply.

    It is my address and i have not received any letters from this company. I am currently in an IVA with a range of debts and had all my debts involved in this, so this came as a surprise to me when i recieved these calls and this email in particular. I am not that worried as i honestly cannot recall ever having any dealing with these people. I will take your advice on asking them to provide proof of this sum. Has anyone ever had dealings with these people? A quick google search and there is not a lot of information on them.

    • sourcrates
    • By sourcrates 16th May 18, 5:45 PM
    • 14,021 Posts
    • 13,278 Thanks
    • #4
    • 16th May 18, 5:45 PM
    • #4
    • 16th May 18, 5:45 PM
    I really dont understand this at all.

    It appears ascend Finance are a claims management company that specialises in claiming compensation for people who were mis-sold packaged bank accounts.

    Very strange to send you a claim form.
    Last edited by sourcrates; 16-05-2018 at 7:16 PM.
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. "I volunteer to help get your forum questions answered and keep the forum running smoothly".
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to Any views are mine and not the official line of

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    For Free Legal advice see :
    • fatbelly
    • By fatbelly 16th May 18, 6:56 PM
    • 12,241 Posts
    • 9,277 Thanks
    • #5
    • 16th May 18, 6:56 PM
    • #5
    • 16th May 18, 6:56 PM
    I did have someone called Andrew from this company harrassing me over the phone, stating i owed the X amount of money for a payment package claim i got of my bank. Which i underwent through my own free will.
    Originally posted by redman1879
    Did you actually engage someone to try to reclaim fees paid for a packaged account?

    Or are they just alleging you did?
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

4,092Posts Today

6,947Users online

Martin's Twitter
  • It's the start of mini MSE's half term. In order to be the best daddy possible, Im stopping work and going off line?

  • RT @shellsince1982: @MartinSLewis thanx to your email I have just saved myself £222 by taking a SIM only deal for £7.50 a month and keeping?

  • Today's Friday twitter poll: An important question, building on yesterday's important discussions: Which is the best bit of the pizza...

  • Follow Martin