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  • FIRST POST
    • ToastCentralUK
    • By ToastCentralUK 16th May 18, 1:21 PM
    • 7Posts
    • 7Thanks
    ToastCentralUK
    Persimmon Homes Nightmare
    • #1
    • 16th May 18, 1:21 PM
    Persimmon Homes Nightmare 16th May 18 at 1:21 PM
    Hi All,

    Just raising awareness on this and hopefully help guide people who are looking at purchasing an house from Persimmon Homes.

    We originally went to a development in West Yorkshire right at the beginning of the build, the house was just released and understandably they wanted to make the biggest margin so the offer was quite tight, the only thing that stopped the sale going through was the difference between half and full stamp duty.

    The property hasn't sold (None of the larger ones have!) So we contacted them again after noticing it had been reduced by over 10k and it was due to be fully completed within a month. We began negotiations again and all in all including the reduction in price we'd got over 30k better deal. So started proceed. Here's where it gets tricky!

    Only after paying the reservation fee and handing over all of our details, they started listing some caveats, Namely having to use their mortgage broker & their solicitors with the main driver being they can get it completed quicker than anyone else and Persimmon had control over the process. We challenged this and even before their broker 'New Homes' had even called us we'd had an mortgage offer delivered to us... All in between this getting constant calls getting harassed from Persimmons that her sales director isn't happy with our mortgage broker choice even though we had written commitments for it to complete with 6 weeks.

    So we went in to see them, she now proceeded to tell us that there was 2 bell pits within 20 metres of our property (Either side) and on the map it was clear the entire development was full of them. She only told us this a week and half after signing up...All along the way of still pressuring us to use their solicitors....

    A week later we went in to discuss our finishes and extras (Still being hounded about their mortgage broker who still hadn't been in touch and their solicitors). We then asked about building a conservatory to which she said you have to ask us for permission for this (The property isn't lease hold) and then proceeded to tell us about certain covenants that's in place on the development even to the degree that if you had a branded commercial vehicle (Such as working for RAC) that had livery on it, it wasn't allowed to be parked anywhere on the development...

    We walked away a bit disturbed by the time of the information she gave us about the bell pits, the covenants and the pressure to we were getting to use their solicitor and mortgage broker...A quick google and long behold we found similar horror stories online against other developments with Persimmons.

    So finally we called them the following morning and informed them that we'd be using our own solicitors as we are concerned about the bell pits, the land, the covenants and the timing on how they released this information instead of being up front with it at the time of reservation... she didn't even bother to call back sent me a horrible text message and cancelled our reservation with no explanation or anything.

    In summary things to check before proceeding with these guys

    Check the covenants
    Asked for land information prior to reservation (They have the plans in the office already!)
    Tell them right at the start if you don't want to use their solicitors and mortgage broker, don't be pressured into it and make it clear right from the start.

    I've never come across such a service, how arrogant and horrible they've been during this process. All I can say is watch out!
Page 1
    • jonnygee2
    • By jonnygee2 16th May 18, 1:29 PM
    • 451 Posts
    • 444 Thanks
    jonnygee2
    • #2
    • 16th May 18, 1:29 PM
    • #2
    • 16th May 18, 1:29 PM
    Sounds like a pretty terrible process.

    Well done on insisting using your own broker and solicitor, and also on shaming them here.

    With property prices no longer steadily rising, and demand cooling off rapidly, I think these developers may have to start upping their game and thinking of purchasers as valued customers instead of vermin.
    • hunnie
    • By hunnie 16th May 18, 4:45 PM
    • 174 Posts
    • 146 Thanks
    hunnie
    • #3
    • 16th May 18, 4:45 PM
    • #3
    • 16th May 18, 4:45 PM
    A lot of new estates have that restriction on commercial vehicles.
    My son had to put his British Gas van in the garage each night to comply but it only just fit!
    • AnotherJoe
    • By AnotherJoe 16th May 18, 5:24 PM
    • 11,479 Posts
    • 13,260 Thanks
    AnotherJoe
    • #4
    • 16th May 18, 5:24 PM
    • #4
    • 16th May 18, 5:24 PM
    I can't see how such conditions are enforceable, how snobby that no doubt RAC are good enough to recover you if you break down, or Sky to fix your broadband but you'd better not turn up living next door to one of their customers !
    • davidmcn
    • By davidmcn 16th May 18, 5:30 PM
    • 9,075 Posts
    • 9,664 Thanks
    davidmcn
    • #5
    • 16th May 18, 5:30 PM
    • #5
    • 16th May 18, 5:30 PM
    The covenants are pretty normal for any modern development, so if you're looking for newbuild you're not going to avoid them by going elsewhere.
    • Bass_9
    • By Bass_9 16th May 18, 5:33 PM
    • 144 Posts
    • 167 Thanks
    Bass_9
    • #6
    • 16th May 18, 5:33 PM
    • #6
    • 16th May 18, 5:33 PM
    Hopefully this thread will save someone some misery or at least equip them with helpful info that they need.
    • eidand
    • By eidand 16th May 18, 5:40 PM
    • 43 Posts
    • 46 Thanks
    eidand
    • #7
    • 16th May 18, 5:40 PM
    • #7
    • 16th May 18, 5:40 PM
    I was also looking at new builds, but all this talk about management fees, covenants, restrictions, I decided to stay away from them. Will buy a house which is not part of a new estate and it won't be a new build either. They can keep those for themselves.
    • NeilCr
    • By NeilCr 16th May 18, 5:49 PM
    • 2,395 Posts
    • 3,344 Thanks
    NeilCr
    • #8
    • 16th May 18, 5:49 PM
    • #8
    • 16th May 18, 5:49 PM
    I can't see how such conditions are enforceable, how snobby that no doubt RAC are good enough to recover you if you break down, or Sky to fix your broadband but you'd better not turn up living next door to one of their customers !
    Originally posted by AnotherJoe
    The freeholder can obtain an injunction, if necessary.

    As has been said these are common in new build estates. Especially, when the houses are being marketed, the builder may well take a hard line. They are, basically, there to make it easier to sell - no Sky dishes, washing lines, vans etc which can make the estate look less attractive.

    Later on, when the development is fully sold they may ease up. But, word of warning, neighbours can try to use them if they are affected by the breach. For example, the van is parked right outside their house.
    • ToastCentralUK
    • By ToastCentralUK 26th May 18, 2:01 PM
    • 7 Posts
    • 7 Thanks
    ToastCentralUK
    • #9
    • 26th May 18, 2:01 PM
    • #9
    • 26th May 18, 2:01 PM
    Hi All, thanks for contributing to this thread. An update from my on my story. I've now found why Persimmon were so abrupt and rude with me, someone else came in and they accepted their offer which I'm just seeking advice now as technically I'd paid a deposit, began instructing solicitors and mortgage brokers. Obviously I was a pest to them, had someone else interested and cancelled my purchase.
    • eidand
    • By eidand 26th May 18, 5:18 PM
    • 43 Posts
    • 46 Thanks
    eidand
    be happy, they did you a solid ...
    • victoriavictorious
    • By victoriavictorious 26th May 18, 5:45 PM
    • 349 Posts
    • 529 Thanks
    victoriavictorious
    Narrow escape there! Wouldnt touch a new build with a 10ft barge pole.
    • ToastCentralUK
    • By ToastCentralUK 3rd Jun 18, 4:58 PM
    • 7 Posts
    • 7 Thanks
    ToastCentralUK
    be happy, they did you a solid ...
    Originally posted by eidand
    True! Saved me a lot of money
    • eidand
    • By eidand 3rd Jun 18, 5:30 PM
    • 43 Posts
    • 46 Thanks
    eidand
    Anything that affects your rights is a no go. Having to ask the builder for permission to build a conservatory, wtf ... that's not a freehold.

    If it's a freehold, no one has any business telling you what you can or cannot do with your property, unless it's the council, of course. The builder can frack off, they have no say over your freehold.
    • EachPenny
    • By EachPenny 3rd Jun 18, 5:37 PM
    • 7,992 Posts
    • 21,483 Thanks
    EachPenny
    The builder can frack off, they have no say over your freehold.
    Originally posted by eidand
    They can attach whatever (reasonable) covenants they wish. The buyer has the choice of not buying from them if they find the covenants unacceptable.

    But I personally wouldn't touch a new build with a bargepole, covenants or not.
    "In the future, everyone will be rich for 15 minutes"
    • EachPenny
    • By EachPenny 3rd Jun 18, 5:44 PM
    • 7,992 Posts
    • 21,483 Thanks
    EachPenny
    Check the covenants
    Asked for land information prior to reservation (They have the plans in the office already!)
    Originally posted by ToastCentralUK
    For any new build the first thing to do (before even visiting the site) is to have a look at the planning documents on the local council's website.

    These are a mine (sorry ) of information about the history of the site, any contamination or ground problems, and will even give you a heads-up on issues like parking restrictions or the removal of permitted development rights.

    You might also be able to find out about objections from neighbours who will possibly show ill-feeling towards the new residents for some time to come... the developer's salespeople are unlikely to tell you about the neighbouring farmer they have royally p'd off.
    "In the future, everyone will be rich for 15 minutes"
    • eidand
    • By eidand 3rd Jun 18, 5:55 PM
    • 43 Posts
    • 46 Thanks
    eidand
    They can attach whatever (reasonable) covenants they wish. The buyer has the choice of not buying from them if they find the covenants unacceptable.

    But I personally wouldn't touch a new build with a bargepole, covenants or not.
    Originally posted by EachPenny
    I am with you on that one. not touching new builds, too many horror stories and too many covenants, plus don't forget unregulated management fees ...
    • Sheep
    • By Sheep 5th Jun 18, 11:05 PM
    • 211 Posts
    • 40 Thanks
    Sheep
    We are looking to reserve with Persimmon in West Yorkshire. Hope it isnt the same estate haha
    • Money maker
    • By Money maker 6th Jun 18, 12:00 AM
    • 5,113 Posts
    • 11,631 Thanks
    Money maker
    Never mind same estate, it's the same house
    Please do not quote spam as this enables it to 'live on' once the spam post is removed.

    If you quote me, don't forget the capital 'M'

    Declutterers of the world - unite!
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