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  • FIRST POST
    • lesbro
    • By lesbro 16th May 18, 8:32 AM
    • 40Posts
    • 37Thanks
    lesbro
    Virgin Media privacy
    • #1
    • 16th May 18, 8:32 AM
    Virgin Media privacy 16th May 18 at 8:32 AM
    I have received an email from Virgin Media[supposedly] asking me to update my direct debit details. The heading included the addresses of approximately 250 other users with ntl.co.uk. I now have all their addresses and could contact them. This is privacy?
Page 1
    • Tiexen
    • By Tiexen 16th May 18, 8:37 AM
    • 517 Posts
    • 253 Thanks
    Tiexen
    • #2
    • 16th May 18, 8:37 AM
    • #2
    • 16th May 18, 8:37 AM
    Don't click on any "links" in an e-mail that ask for banking details
    • bigisi
    • By bigisi 16th May 18, 9:24 AM
    • 191 Posts
    • 347 Thanks
    bigisi
    • #3
    • 16th May 18, 9:24 AM
    • #3
    • 16th May 18, 9:24 AM
    I have received an email from Virgin Media[supposedly] asking me to update my direct debit details. The heading included the addresses of approximately 250 other users with ntl.co.uk. I now have all their addresses and could contact them. This is privacy?
    Originally posted by lesbro
    What on earth does "This is privacy" mean?
    • marliepanda
    • By marliepanda 16th May 18, 9:38 AM
    • 5,624 Posts
    • 11,820 Thanks
    marliepanda
    • #4
    • 16th May 18, 9:38 AM
    • #4
    • 16th May 18, 9:38 AM
    I have received an email from Virgin Media[supposedly] asking me to update my direct debit details. The heading included the addresses of approximately 250 other users with ntl.co.uk. I now have all their addresses and could contact them. This is privacy?
    Originally posted by lesbro
    1. This isn't VirginMedia.

    2. This is a scam

    3. I can email anyone I want by making up details, an email address alone isn't useful. All you know is those emails are all on the spam mailing list. You don't know any personal info.

    4. This has very little to do with 'privacy'
    • Geodark
    • By Geodark 16th May 18, 12:35 PM
    • 789 Posts
    • 517 Thanks
    Geodark
    • #5
    • 16th May 18, 12:35 PM
    • #5
    • 16th May 18, 12:35 PM
    Please tell me you haven't clicked on any link in that email and filled in your bank details...
    • agrinnall
    • By agrinnall 16th May 18, 2:10 PM
    • 20,136 Posts
    • 15,858 Thanks
    agrinnall
    • #6
    • 16th May 18, 2:10 PM
    • #6
    • 16th May 18, 2:10 PM
    Without knowing more about the email and the address it came from it's premature to say it's not from VM.

    OP, were you originally a NTL customer? What reason has been given for asking you to update your DD?

    If it is actually from VM then you could make a complaint either to them or to the ICO about the visibility of other email addresses.
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