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  • FIRST POST
    • noelphobic
    • By noelphobic 15th May 18, 10:08 PM
    • 2,269Posts
    • 7,263Thanks
    noelphobic
    Plusnet deal
    • #1
    • 15th May 18, 10:08 PM
    Plusnet deal 15th May 18 at 10:08 PM
    I signed up online for a landline and broadband deal last night, and am supposedly getting a phone line installed next week. However, I haven't had an email to confirm this, can't sign in on their website, and can't get through on the phone.

    Has anyone here signed up recently? If so, how long was it before you got an email?
    3 stone down, 3 more to go
Page 1
    • Scrounger
    • By Scrounger 16th May 18, 5:31 AM
    • 747 Posts
    • 362 Thanks
    Scrounger
    • #2
    • 16th May 18, 5:31 AM
    • #2
    • 16th May 18, 5:31 AM
    I signed up to for the MSE 10.24/month deal last night and received a confirmation email straight away. Mind you, that was to my existing email address (not Plusnet).

    I can't log in yet on their site but I have read that it takes a day or two to get the new Plusnet account set up.

    Scrounger
    • gsmlnx
    • By gsmlnx 16th May 18, 8:53 AM
    • 1,064 Posts
    • 809 Thanks
    gsmlnx
    • #3
    • 16th May 18, 8:53 AM
    • #3
    • 16th May 18, 8:53 AM
    @noelphobic
    I would phone Plusnet on
    Customer sales
    0800 432 0080 (from within the UK)
    8am - 8pm Monday to Friday
    9am - 7pm Saturday
    9am - 6pm Sunday
    this is the new customer just ordered and has questions that need answering number provided from the Plusnet website.
    You need to be proactive with Plusnet as they are not good when orders go wrong.
    (Customer of 9 years btw)
    • oldagetraveller
    • By oldagetraveller 16th May 18, 10:41 AM
    • 3,182 Posts
    • 1,689 Thanks
    oldagetraveller
    • #4
    • 16th May 18, 10:41 AM
    • #4
    • 16th May 18, 10:41 AM
    "I have read that it takes a day or two to get the new Plusnet account set up."
    Wait until they need to close your account. It takes about 16 days for that to take effect and any outstanding refunds to be credited to your bank account.
    Did you hear about the politician who had a backside transplant? It rejected him.
    • pink_pirlie
    • By pink_pirlie 16th May 18, 9:03 PM
    • 194 Posts
    • 123 Thanks
    pink_pirlie
    • #5
    • 16th May 18, 9:03 PM
    • #5
    • 16th May 18, 9:03 PM
    I signed up Sunday. Confirmation email received almost instantly but no more correspondence since then. I was starting to wonder what!!!8217;s going on too.
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