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    • Vix76
    • By Vix76 13th May 18, 10:04 PM
    • 7Posts
    • 0Thanks
    Virgin Media
    • #1
    • 13th May 18, 10:04 PM
    Virgin Media 13th May 18 at 10:04 PM
    Hi i have a broadband/tv account with Virgin and i have done since 2004 and never missed a payment..I'm struggling financially and would like to downgrade ny account for a cheaper one but im worrying i wont pass a credit check if they run one as I've had debts go to a debt collector which they are accepting a reduced payment for..Does anyone know if Virgin are likely to run a credit check on me with me already been a longterm customer?..many thanks
Page 1
    • zx81
    • By zx81 13th May 18, 10:07 PM
    • 20,580 Posts
    • 22,000 Thanks
    • #2
    • 13th May 18, 10:07 PM
    • #2
    • 13th May 18, 10:07 PM
    I doubt they will credit check you.

    And even if they did, you can still downgrade if you're not within a contract period. The absolute worst is that they would close your account, which would save you even more money.
    • Vix76
    • By Vix76 13th May 18, 10:11 PM
    • 7 Posts
    • 0 Thanks
    • #3
    • 13th May 18, 10:11 PM
    • #3
    • 13th May 18, 10:11 PM
    Thank you,thats the point though,i don't want them to close my account as i rely on the broadband
    • Gary_Dexter
    • By Gary_Dexter 13th May 18, 10:38 PM
    • 3,465 Posts
    • 2,059 Thanks
    • #4
    • 13th May 18, 10:38 PM
    • #4
    • 13th May 18, 10:38 PM
    They do:

    But itís mainly to confirm identity etc.
    • Dobbibill
    • By Dobbibill 14th May 18, 9:18 AM
    • 3,551 Posts
    • 4,681 Thanks
    • #5
    • 14th May 18, 9:18 AM
    • #5
    • 14th May 18, 9:18 AM
    You need to contact them, regardless of whether they run a credit check.
    If you are struggling financially, don't let the thought of a credit check ruin your chances of getting a service for less money.
    There are plenty of other BB providers out there so I doubt they would want you to go elsewhere - please don't be put off contacting them out of fear of a credit check.
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