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    • Davina Hart
    • By Davina Hart 12th May 18, 10:48 PM
    • 35Posts
    • 6Thanks
    Davina Hart
    New built house | Steps to get to front door | Not told abou this
    • #1
    • 12th May 18, 10:48 PM
    New built house | Steps to get to front door | Not told abou this 12th May 18 at 10:48 PM
    Looking for a bit of advise to see if we can get some compensation from builder.

    We reserved a three bed house with the builder in March. We have exchanged last week, and recently we have been to the site to the see the progress and there we noticed the house was on a height which gave us the impression that there will be a few steps to get to the front door.

    We then went to sales office to find out. The sales person apologised for her error and said she forgot to mention this at the time of reservation. She said there will be three steps to the front of the house and two from rear garden entrance.

    Shall we take this further with the builder head office? We like the house but dont really want the steps and there is no way they can avoid the steps due to slight down slope on the road. Had we known about the steps we wouldnt have reserved the plot.

    No other plots have the steps but they are different house type. Our one has steps due to its corner position.

    What shall we do?

    Many thanks,
Page 2
    • moneyistooshorttomention
    • By moneyistooshorttomention 14th May 18, 12:18 PM
    • 17,561 Posts
    • 49,167 Thanks
    Building regs require new property to be wheelchair accessible, so it won't meet those if there isn't another viable access at the rear.

    The OP hasn't said whether there is or isn't, although the question was raised in Post 6.
    Originally posted by Davesnave
    Out of interest:
    - when did these regulations come in?
    - do they apply across the whole country (or just England)?
    • PasturesNew
    • By PasturesNew 14th May 18, 12:26 PM
    • 65,730 Posts
    • 385,778 Thanks
    ....surely few houses have a ground floor that is exactly level with the ground outside? Wouldn't that be a risk of flooding during heavy rain?...
    Originally posted by dunroving
    Mine has this... an almost unnoticeable slope up as you approach, then a level threshold. The slope is built up over about a 3m approach, so until you look/notice it, you don't notice/see it! Mine is fully wheelchair accessible, with a flat threshold ... the house/floor level isn't lower, it's just an unnoticeable sloped approach. Therefore, during heavy rain, it wouldn't matter at all as the land slopes away from the door/threshold.

    Mine was built 2009/2010 or so. A regular 2-up-2-down terrace.
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