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Purchased a caravan on the understanding would fit on a particular plot,put a large deposit down of £10,200 on the 27th April 2018. To be now told wont fit on the plot and they have offered me another plot that isnt suitable for what i wanted.The remainder is on finance. Can this be cancelled or do you only have so long to cancel it ?
Originally posted by anyhols
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Well, firstly I'd like to know whether the caravan and plot are separate contracts or whether it was a package.
If a package then dig out any evidence you have which says that the company intended to provide you with caravan X on plot Y, then you've got a fairly straightforward case. You'd probably need to speak to a solicitor due to the price, but the item is technically not as described.
If separate, then you need to establish where the measurements have gone awry. Three possibilities:
1. The measurements of the caravan are wrong (go after the provider of the caravan for item not being as described)
2. The measurements of the plot are wrong (go after the provider of the plot, potentially for consequential loss. This would be the trickiest scenario)
3. You have made a hash of the measurements for either of the above (tough luck)