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  • FIRST POST
    • allthe7s
    • By allthe7s 12th May 18, 8:28 AM
    • 82Posts
    • 278Thanks
    allthe7s
    My address not on eligibility calc?
    • #1
    • 12th May 18, 8:28 AM
    My address not on eligibility calc? 12th May 18 at 8:28 AM
    Ive got some debt on a 22% interest card and was looking at balance transfer cards as I really need to get it on a 0% card asap however when I've put my postcode into the MSE eligibility calculator it only lets me choose house 3 or 7 but I live at number 1!

    It's a new build which I'm guessing is where the problem lies but we have started showing up on all other websites over the last few months so no sure why we're not showing as existing. There are other house numbers missing too ie 2 and 5.

    Does anyone know how I can get my address added?

    Thanks
Page 1
    • maxximus75
    • By maxximus75 12th May 18, 9:34 AM
    • 65 Posts
    • 18 Thanks
    maxximus75
    • #2
    • 12th May 18, 9:34 AM
    • #2
    • 12th May 18, 9:34 AM
    You will need to contact your local council (Street naming and numbering officer - Property and Facilities Team) and have them register the property. They should send you an email/letter confirming that it is registered.

    Once they have done that I think you have to contact Royal Mail to make your new address "live" on their system.

    Then it takes a while to filter through. It's not a fast process.

    Some of this may already have been started? But it can't help to make inquiries.

    I hope the information helps and you get this sorted.
    • allthe7s
    • By allthe7s 12th May 18, 10:07 AM
    • 82 Posts
    • 278 Thanks
    allthe7s
    • #3
    • 12th May 18, 10:07 AM
    • #3
    • 12th May 18, 10:07 AM
    Thank you for replying, I've already done that and we are now appearing on everything (or so I thought) but not the calculator on here. Odd.
    • dj1471
    • By dj1471 12th May 18, 11:08 AM
    • 1,176 Posts
    • 798 Thanks
    dj1471
    • #4
    • 12th May 18, 11:08 AM
    • #4
    • 12th May 18, 11:08 AM
    It will take a while for companies to update their copy of the postcode database. Some do this very infrequently (i.e. years) as they have to pay Royal Mail each time if they don't have a subscription.

    Complain to MSE.
    • Dobbibill
    • By Dobbibill 12th May 18, 11:54 PM
    • 3,051 Posts
    • 3,972 Thanks
    Dobbibill
    • #5
    • 12th May 18, 11:54 PM
    • #5
    • 12th May 18, 11:54 PM
    If you have a particular card in mind many of them have their own eligibility checker so your correct address may show up on their own website one.
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