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  • FIRST POST
    • Pblinder
    • By Pblinder 12th May 18, 5:14 AM
    • 15Posts
    • 14Thanks
    Pblinder
    Smart Parking Ignoring Whitelist?!
    • #1
    • 12th May 18, 5:14 AM
    Smart Parking Ignoring Whitelist?! 12th May 18 at 5:14 AM
    Hi all,
    Firstly sorry if this seems stupid Iíve read the newbies thread and need a little help currently arguing with smart parking and the stress is making me lose sleep!
    My boyfriends car is registered on a whitelist in my student accommodation (I know itís really funny that smart park own this, weíre students do they think weíll pay?!) itís got a small car park above and a small one on lower ground owned by smart park. Whitelist was cleared a month before we received the PCN so I went down and reregistered the car with my building manager who has evidence and recollection of me registering the car. Unfortunately when we submitted the first appeal we didnít know about this forum and got a rejection letter. My boyfriends submitted an appeal to POPLA without using the newbie template mainly because we didnít know about it ha. How do we fight the current PCN better on the basis that our car is whitelisted? Weíve received two other charges for the same day and will be using the template to appeal those but any help for the one my boyfriend messed up would be amazing. Iím kind of flabbergasted theyíre even arguing the charge should be upheld considering as even the building manager remembers submitting it for whitelisting! thanks in advance.
    Last edited by Pblinder; 12-05-2018 at 5:35 AM.
Page 1
    • Pblinder
    • By Pblinder 12th May 18, 5:19 AM
    • 15 Posts
    • 14 Thanks
    Pblinder
    • #2
    • 12th May 18, 5:19 AM
    • #2
    • 12th May 18, 5:19 AM
    Also, sorry if this is posted wrong this is my first time using this and I just followed a new thread link someone posted in the newbies thread. Don!!!8217;t shout at me lmao
    • fisherjim
    • By fisherjim 12th May 18, 8:53 AM
    • 3,289 Posts
    • 5,062 Thanks
    fisherjim
    • #3
    • 12th May 18, 8:53 AM
    • #3
    • 12th May 18, 8:53 AM
    For a start Smart Parking will not "own" the car park, you should be holding the building management accountable, it's their scamming contractor and scheme that is causing this they should be sorting it out for you.


    I would tell the useless building manager that if this goes to court he will be called as your witness.
    Last edited by fisherjim; 12-05-2018 at 8:55 AM.
    • Fruitcake
    • By Fruitcake 12th May 18, 9:16 AM
    • 37,784 Posts
    • 84,815 Thanks
    Fruitcake
    • #4
    • 12th May 18, 9:16 AM
    • #4
    • 12th May 18, 9:16 AM
    Please start by putting a few paragraphs in your block of text to make it easier to read.

    As for appealing, just add a one liner to the NEWBIE template that the vehicle is on a whitelist and therefore the PCN should be cancelled.

    Get something in writing to prove the car is whitelisted for future reference.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • Pblinder
    • By Pblinder 12th May 18, 9:27 AM
    • 15 Posts
    • 14 Thanks
    Pblinder
    • #5
    • 12th May 18, 9:27 AM
    • #5
    • 12th May 18, 9:27 AM
    Firstly, Iím sleep deprived due to the stress so sorry about paragraphing but Iíve had enough of that after a million uni assignments.
    We appealed with the basis that the car is on the whitelist and they couldnt care less.
    Even though to further prove its on the list I havent reregistered it. We have received no more PCNs since but they are still adamantly insisting they are right.
    The company Iím in accommodation with literally hand you a postit and say Ďhere! Write your reg!í And do it for you.
    The manager is absolutely useless but the assistant manager is helpful and even sheís tried calling them.
    Last edited by Pblinder; 12-05-2018 at 9:51 AM.
    • Quentin
    • By Quentin 12th May 18, 10:17 AM
    • 37,945 Posts
    • 22,057 Thanks
    Quentin
    • #6
    • 12th May 18, 10:17 AM
    • #6
    • 12th May 18, 10:17 AM
    Now you have done your popla appeal wait and see if you are successful.

    If not #4 in the Newbies FAQ thread near the top of the forum covers the next stage and how to deal with debt collectors

    Keep on at the accomodation manager to get this cancelled
    • Pblinder
    • By Pblinder 12th May 18, 10:27 AM
    • 15 Posts
    • 14 Thanks
    Pblinder
    • #7
    • 12th May 18, 10:27 AM
    • #7
    • 12th May 18, 10:27 AM
    Thanks Quentin, I will!
    Iíll let my partner know about the debt collector step.
    • fisherjim
    • By fisherjim 12th May 18, 11:27 AM
    • 3,289 Posts
    • 5,062 Thanks
    fisherjim
    • #8
    • 12th May 18, 11:27 AM
    • #8
    • 12th May 18, 11:27 AM
    The debt collector step is the easy one, ignore the muppets!
    • Pblinder
    • By Pblinder 12th May 18, 11:43 AM
    • 15 Posts
    • 14 Thanks
    Pblinder
    • #9
    • 12th May 18, 11:43 AM
    • #9
    • 12th May 18, 11:43 AM
    Haha! Thanks! Iím glad other people think theyíre twits too. My partners parents jump to pay fines!
    • fisherjim
    • By fisherjim 12th May 18, 11:58 AM
    • 3,289 Posts
    • 5,062 Thanks
    fisherjim
    Haha! Thanks! Iím glad other people think theyíre twits too. My partners parents jump to pay fines!
    Originally posted by Pblinder

    That word is banned on here, it's an invoice!
    • Ralph-y
    • By Ralph-y 12th May 18, 12:12 PM
    • 2,862 Posts
    • 3,592 Thanks
    Ralph-y
    just so you understand a little better re the murky world you have stumbled into ....

    https://hansard.parliament.uk/commons/2018-02-02/debates/CC84AF5E-AC6E-4E14-81B1-066E6A892807/Parking(CodeOfPractice)Bill

    ''Rip-offs from car park Cowboys must stop''; unfair treatment; signage deliberately confusing to ensure a PCN is issued; ''years of abuse by rogue parking companies''; bloodsuckers; ''the current system of regulation is hopeless, like putting Dracula in charge of the blood-bank''; extortionate fines; rogue operators; ''sense of injustice''; unfair charges and notices; wilfully misleading; signage is a deliberate act to deceive or mislead; ''confusing signs are often deliberate, to trap innocent drivers''; unreasonable; a curse; harassing; operating in a disgusting way; appeals service is no guarantee of a fair hearing; loathed; outrageous scam; dodgy practice; outrageous abuse; unscrupulous practices; ''the British Parking Association is as much use as a multi-storey car park in the Gobi desert''; and finally, by way of unanimous conclusion: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists and ordinary residents should not have to put up with this''.

    These are the exact words used, so you should quote them to your MP in a complaint and ask him/her to contact Sir Greg Knight MP if he wants further information about this scam.


    Ralph
    • Coupon-mad
    • By Coupon-mad 13th May 18, 1:18 AM
    • 63,916 Posts
    • 76,560 Thanks
    Coupon-mad
    Send a SAR to Smart Parking, asking for all data held about you/the car/the whitelist.

    Do that now, no waiting. Search the forum for SAR and you'll find example wording.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • Pblinder
    • By Pblinder 7th Jun 18, 1:25 PM
    • 15 Posts
    • 14 Thanks
    Pblinder
    Hi everyone.

    We didn!!!8217;t see the reply about an SAR letter and will definitely do so when we come back from holiday.

    I!!!8217;ve just had an email from the management of my student accommodation stating smart parking are upholding the charges and that we should !!!8216;pay to avoid further charges!!!8217; as they are !!!8216;appealing but may take some time!!!8217;

    Am I wrong in thinking they should be dealing with this matter entirely?
    It seems as though my accommodation has either messed up or smart parkings database for the whitelist has.
    • Umkomaas
    • By Umkomaas 7th Jun 18, 1:28 PM
    • 20,255 Posts
    • 31,952 Thanks
    Umkomaas
    Please switch off your 'Smart Punctuation' on your iPhone/iPad to avoid the littering of your posts with !!!!8217; and the like, as every apostrophe and some other punctuations convert to exclamation marks and numbers.

    Go to 'Settings' > 'General' > 'Keyboard' > 'Smart Punctuation' and flick the switch off.

    Switching off seems to have no detrimental affect on any other use of the keyboard
    Please note, we are not a legal, residential or credit advice forum, rather one that helps motorists fight private parking charges, primarily at the 'front-end' of the process.
    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • Pblinder
    • By Pblinder 7th Jun 18, 1:46 PM
    • 15 Posts
    • 14 Thanks
    Pblinder
    Really didn't help my actual problem though
    • Fruitcake
    • By Fruitcake 7th Jun 18, 1:48 PM
    • 37,784 Posts
    • 84,815 Thanks
    Fruitcake
    Hi everyone.

    We didn!!!8217;t see the reply about an SAR letter and will definitely do so when we come back from holiday.

    I've just had an email from the management of my student accommodation stating smart parking are upholding the charges and that we should pay to avoid further charges as they are appealing but may take some time.

    Am I wrong in thinking they should be dealing with this matter entirely?
    It seems as though my accommodation has either messed up or smart parking's database for the whitelist has.
    Originally posted by Pblinder
    The current charge is zero. Further charges will also be zero. You should point out to the management the comments by MPs. Showing them the response from your MP may help if he/she supports you.
    As well as a SAR to the scammers, you should ask who the management's data controller is, in writing, and then send them a SAR about the data they hols (whitelist) and when they first recorded your data.
    Last edited by Fruitcake; 07-06-2018 at 2:54 PM.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • Umkomaas
    • By Umkomaas 7th Jun 18, 2:06 PM
    • 20,255 Posts
    • 31,952 Thanks
    Umkomaas
    Really didn't help my actual problem though
    Originally posted by Pblinder
    But it helps us to read clearly. We read hundreds of posts a day, and when we have to try to decipher words which are broken by !!!8217; everywhere throughout the text block, it becomes a real (literal) headache.

    Help those from whom you want help and who want to help you. It's a two-way process.
    Please note, we are not a legal, residential or credit advice forum, rather one that helps motorists fight private parking charges, primarily at the 'front-end' of the process.
    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • Pblinder
    • By Pblinder 7th Jun 18, 2:18 PM
    • 15 Posts
    • 14 Thanks
    Pblinder
    I'm not going to argue with someone when I'm trying to enjoy my holiday and you provided no advice along with your comment.

    Being pedantic doesn't help new users, or trying to make them feel inferior to yourself. If you have any advice or helpful tips then please do reply. If not, don't stress yourself.
    Last edited by Pblinder; 07-06-2018 at 2:23 PM.
    • Umkomaas
    • By Umkomaas 7th Jun 18, 2:28 PM
    • 20,255 Posts
    • 31,952 Thanks
    Umkomaas
    I'm not going to argue with someone when I'm trying to enjoy my holiday and you provided no advice along with your comment.

    Being pedantic doesn't help new users, or trying to make them feel inferior to yourself. If you have any advice or helpful tips then please do reply. If not, don't stress yourself.
    Originally posted by Pblinder
    Touchy or what?

    Enjoy your holiday!
    Please note, we are not a legal, residential or credit advice forum, rather one that helps motorists fight private parking charges, primarily at the 'front-end' of the process.
    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • Pblinder
    • By Pblinder 7th Jun 18, 2:37 PM
    • 15 Posts
    • 14 Thanks
    Pblinder
    Thank you.
    Maybe next time I'll invite the CEO of smart parking. It might loosen him up.
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