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    • Bowie1984
    • By Bowie1984 11th May 18, 5:52 PM
    • 1Posts
    • 0Thanks
    Porting Landline Restrictions from Virgin!
    • #1
    • 11th May 18, 5:52 PM
    Porting Landline Restrictions from Virgin! 11th May 18 at 5:52 PM
    I am new to this so I hope I have done this correctly!

    I currently have 2 landlines in my home, which I want to Port to save money, however it appears that I am not able to port the numbers across to a new provider, due to the type of exchange Virgin have and that I originally ported my numbers from another exchange, even though I can save money if I could port them!

    I currently pay approx. 50 per month including vat, but that does not include all the features, which are bundled up into my Virgin TV package.

    I also have broadband with another provider, which offers me a 'Static IP' address, which I need for my outlook server, which supports a Pop3 mail address etc.

    I am happy to get rid of the TV Package and port my 2 numbers to a new cheaper supplier, but if I could find another Broadband provider, who can offer me a 'Static IP' as well, that would be great. This costs me 60 per month.

    I need the numbers as I work from home and I have been using them now for +20 years.

    Also I am happy to get rid of my Virgin TV services, but I am open to to changing this to Sky or if not, I am happy with Freeview and Netflix.

    Can anyone help first and foremost with the telephone porting issue and tell me if legally, Virgin should be able to offer me a solution to port and if not, are they legally obliged to match any other cheaper offer?

    Thanks in advance

Page 1
    • onomatopoeia99
    • By onomatopoeia99 11th May 18, 7:30 PM
    • 5,248 Posts
    • 11,747 Thanks
    • #2
    • 11th May 18, 7:30 PM
    • #2
    • 11th May 18, 7:30 PM
    Here is what OFCOM say about number portability

    It appears your existing provider is obliged to allow the number to be ported out, but I have not read the referenced legislation and directives to see if there are any limits to this obligation. You certainly should though if you intend to pursue this with VM.

    You mentioned you already ported the number once from another exchange. It may be you have ported the number out of the geographical area for the STD code and if you get a "BT" line it will go to the wrong BT exchange, which could cause problems.

    An alternative would be to move the number to VOIP so you remove your dependence of phone number porting.

    There's another thing in your post - you mention having two phone lines from VM, and broadband from another provider. This is on a separate, third line? There are plenty of ISPs that will give you a static IP address, but they don't tend to be in the bagain basement category.
    INTP, nerd, libertarian and scifi geek.
    Home is where my books are.
    • bengalknights
    • By bengalknights 11th May 18, 7:31 PM
    • 4,517 Posts
    • 1,652 Thanks
    • #3
    • 11th May 18, 7:31 PM
    • #3
    • 11th May 18, 7:31 PM
    Did you port from BT to VM?

    There usually isnt a issue when going from VM back to other networks unless its in a area where there is no cross over.
    • esuhl
    • By esuhl 11th May 18, 7:52 PM
    • 8,623 Posts
    • 6,402 Thanks
    • #4
    • 11th May 18, 7:52 PM
    • #4
    • 11th May 18, 7:52 PM
    Would dynamic DNS work round the static IP issue?
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