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  • FIRST POST
    • luaive
    • By luaive 11th May 18, 5:09 PM
    • 162Posts
    • 228Thanks
    luaive
    Test purchase?
    • #1
    • 11th May 18, 5:09 PM
    Test purchase? 11th May 18 at 5:09 PM
    I had a customer who I refused a sale on an age restriction product as they had no I.D. They returned a few mins later and gave me i.d which again was underage for the product in question, my supervisor thinks this was a test purchase, would they resend the same person in twice? Even thou I had already technically passed on the first go???
Page 1
    • RichardD1970
    • By RichardD1970 11th May 18, 6:20 PM
    • 3,003 Posts
    • 4,467 Thanks
    RichardD1970
    • #2
    • 11th May 18, 6:20 PM
    • #2
    • 11th May 18, 6:20 PM
    Who knows? Maybe?

    Maybe they wanted to see if you actually checked the ID correctly when presented.
    • powerful_Rogue
    • By powerful_Rogue 11th May 18, 7:42 PM
    • 3,483 Posts
    • 5,138 Thanks
    powerful_Rogue
    • #3
    • 11th May 18, 7:42 PM
    • #3
    • 11th May 18, 7:42 PM
    I believe I read somewhere that test purchasers do not present fake ID. Once they are challeneged they walk away.
    • General Grant
    • By General Grant 11th May 18, 8:42 PM
    • 753 Posts
    • 851 Thanks
    General Grant
    • #4
    • 11th May 18, 8:42 PM
    • #4
    • 11th May 18, 8:42 PM
    I believe I read somewhere that test purchasers do not present fake ID. Once they are challeneged they walk away.
    Originally posted by powerful_Rogue
    But it wasn't "fake ID". It was supposedly genuine ID but didn't provide evidence for the age required to buy the product.

    So, if the product could be sold only to someone aged 18 or older, the putative purchaser produced ID which showed they were only 17.
    • Dox
    • By Dox 11th May 18, 10:55 PM
    • 841 Posts
    • 620 Thanks
    Dox
    • #5
    • 11th May 18, 10:55 PM
    • #5
    • 11th May 18, 10:55 PM
    Sounds more like a customer trying it on.
    • dominqueobs
    • By dominqueobs 12th May 18, 10:16 AM
    • 14 Posts
    • 8 Thanks
    dominqueobs
    • #6
    • 12th May 18, 10:16 AM
    • #6
    • 12th May 18, 10:16 AM
    I had a customer who I refused a sale on an age restriction product as they had no I.D. They returned a few mins later and gave me i.d which again was underage for the product in question, my supervisor thinks this was a test purchase, would they resend the same person in twice? Even thou I had already technically passed on the first go???
    Originally posted by luaive
    You would have passed if you refused them again after checking their ID the second time. When I worked with THINK 25 someone failed and they asked to speak to the manager.
    • Sncjw
    • By Sncjw 12th May 18, 11:32 AM
    • 1,893 Posts
    • 1,119 Thanks
    Sncjw
    • #7
    • 12th May 18, 11:32 AM
    • #7
    • 12th May 18, 11:32 AM
    Customer trying it on I think. I once had a customer who tried to buy lottery and I asked for I!!!8217;d. She says !!!8220;but I!!!8217;m pregnant!!!8221; .

    People try it on
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