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  • FIRST POST
    • RedLips
    • By RedLips 11th May 18, 1:44 PM
    • 10Posts
    • 6Thanks
    RedLips
    PCN for Parking Wrong Vehicle
    • #1
    • 11th May 18, 1:44 PM
    PCN for Parking Wrong Vehicle 11th May 18 at 1:44 PM
    Hello,

    Vehicle A was parked in a hospital car park. PArking was paid using PayByPhone as has been done before.
    Received a PCN!
    When PayByPhone was checked, on the day of the appointment, Vehicle B was the one that is set up on the PayByPhone account.
    So, parking has been paid for, but just not for the vehicle that was parked (captured by ANPR.) They would be able to see that the reg of the car that is linked to the PayByPhone account never went in their car park.
    PCN is from ParkingEye.

    Thanks!
    Last edited by RedLips; 14-05-2018 at 8:18 PM.
Page 1
    • Coupon-mad
    • By Coupon-mad 11th May 18, 1:49 PM
    • 61,584 Posts
    • 74,463 Thanks
    Coupon-mad
    • #2
    • 11th May 18, 1:49 PM
    • #2
    • 11th May 18, 1:49 PM
    None of the above matters, just follow the process in the NEWBIES thread.

    Was the PCN received by day 15 & does it have the POFA/day 29 para on the back?
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • RedLips
    • By RedLips 11th May 18, 1:58 PM
    • 10 Posts
    • 6 Thanks
    RedLips
    • #3
    • 11th May 18, 1:58 PM
    • #3
    • 11th May 18, 1:58 PM
    Hi thank you for replying..
    Simple answer to your question is yes and yes.
    I've used the newbie template before, but wasn't sure if applicable here, or if I should contact the hospital directly?

    (I had success with that last time)
    Last edited by RedLips; 11-05-2018 at 2:09 PM.
    • KeithP
    • By KeithP 11th May 18, 2:02 PM
    • 9,239 Posts
    • 9,448 Thanks
    KeithP
    • #4
    • 11th May 18, 2:02 PM
    • #4
    • 11th May 18, 2:02 PM
    So you dad has received the PCN.

    It is important to keep the roles of keeper and driver clearly separated.

    Send the template appeal in the name of the keeper.

    Edit your last post to remove clues to the driver's identity.

    Edit your opening post similarly - it was the driver who parked...
    .
    • Coupon-mad
    • By Coupon-mad 11th May 18, 2:03 PM
    • 61,584 Posts
    • 74,463 Thanks
    Coupon-mad
    • #5
    • 11th May 18, 2:03 PM
    • #5
    • 11th May 18, 2:03 PM
    Contact PALS (not mentioning you've done this before) in Dad's name, NOT yours.

    One way to win this at appeal (as an alternative to the template, and a winning stance) would be to appeal initially in Dad's name as registered keeper, saying you are the lessee/hirer of the car, giving your name and postal address.

    NOT saying you were driving, just 'lessee/hirer' - it's a bit of a stretch but not a lie.

    If PE ask for proof, Dad can email them (to their info@ email) a letter saying he leased/temporarily hired the car to you between xx date and xx date, and he signs it and maybe you counter sign it under the heading 'lessee', again with dates, probably best dated prior to the event...

    You then get sent your own Notice in the coming weeks (PE will do that) and you can win by appealing as 'lessee/hirer' and saying PE have failed to comply with para 13/14 of the CoP. That wins at POPLA.

    I'd like to see that tested within a 'family car use' relationship. I thought of it the other month, and could be a way out, that doesn't involve any lie, but does remove an older rk out of the equation whilst giving the person who wants to appeal, a way to make it work.

    I think PPCs are fair game for that sort of grey area appeal; like I say it's a bit of a stretch but their entire modus operandi is a scam, so we fight with fire here.
    Last edited by Coupon-mad; 11-05-2018 at 2:08 PM.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • RedLips
    • By RedLips 11th May 18, 2:11 PM
    • 10 Posts
    • 6 Thanks
    RedLips
    • #6
    • 11th May 18, 2:11 PM
    • #6
    • 11th May 18, 2:11 PM
    Ok thanks.

    I will contact PALS first and then see what they say...

    Thanks for your help.

    (will prob need more help on what you mentioned above!)
    • RedLips
    • By RedLips 11th May 18, 2:12 PM
    • 10 Posts
    • 6 Thanks
    RedLips
    • #7
    • 11th May 18, 2:12 PM
    • #7
    • 11th May 18, 2:12 PM
    Could they not pursue me as the driver if I say I'm the hirer?
    • Coupon-mad
    • By Coupon-mad 11th May 18, 2:13 PM
    • 61,584 Posts
    • 74,463 Thanks
    Coupon-mad
    • #8
    • 11th May 18, 2:13 PM
    • #8
    • 11th May 18, 2:13 PM
    OK, the 'lessee' tactic is worth a try methinks, if PALS fail 'your Dad' when 'he' complains.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • KeithP
    • By KeithP 11th May 18, 2:24 PM
    • 9,239 Posts
    • 9,448 Thanks
    KeithP
    • #9
    • 11th May 18, 2:24 PM
    • #9
    • 11th May 18, 2:24 PM
    More editing needed to post #1.
    Delete the sentence with the word 'mistake' in it.
    .
    • RedLips
    • By RedLips 11th May 18, 2:42 PM
    • 10 Posts
    • 6 Thanks
    RedLips
    "Dad" has contacted PALS. Will let you know what they say.
    thanks for your help
    • RedLips
    • By RedLips 14th May 18, 8:17 PM
    • 10 Posts
    • 6 Thanks
    RedLips
    Reply from parking department "A cancellation of the PCN will be a cost to us, which we do not want to do. You will have to appeal to Parking Eye"
    • Redx
    • By Redx 14th May 18, 8:19 PM
    • 19,243 Posts
    • 24,458 Thanks
    Redx
    well that is their problem for employing a parking contractor and the JEREMY HUNT guidelines for the NHS clearly state that they are jointly liable and responsible for the actions of their contractor

    tell them to read these guidelines which were published almost 3 years ago and ask them why they are not following them

    https://www.gov.uk/government/publications/nhs-patient-visitor-and-staff-car-parking-principles/nhs-patient-visitor-and-staff-car-parking-principles
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
    • Coupon-mad
    • By Coupon-mad 14th May 18, 8:21 PM
    • 61,584 Posts
    • 74,463 Thanks
    Coupon-mad
    Reply from parking department "A cancellation of the PCN will be a cost to us, which we do not want to do. You will have to appeal to Parking Eye"
    Originally posted by RedLips
    Ask them what the cost is, because you might cover it if only, say 20.

    Or, just go ahead with my plan as already set out. Exactly as explained.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • RedLips
    • By RedLips 14th May 18, 8:22 PM
    • 10 Posts
    • 6 Thanks
    RedLips
    so what do you think?

    Standard letter as in the Newbies post (appeal would be from "Dad") or an individual one saying about the hirer/leasee? (which I'd need help with!)

    Thanks again. Frustrated that the landowner can't cancel a PCN without a charge to them? Who are these at PE!!!!
    • Coupon-mad
    • By Coupon-mad 14th May 18, 8:25 PM
    • 61,584 Posts
    • 74,463 Thanks
    Coupon-mad
    Not the template appeal, NOT for your case.

    The easy one from Dad naming you as hirer/lessee (name and address, obviously). You do not need help with that. I already said what to say, it's literally 2 or 3 sentences, max.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • RedLips
    • By RedLips 7th Jun 18, 2:57 PM
    • 10 Posts
    • 6 Thanks
    RedLips
    Hi
    So PE have issued the hirer with a PCN to their address. This is dated 31 days after the event. Would appreciate any help on what to do next?

    Many thanks
    • KeithP
    • By KeithP 7th Jun 18, 3:08 PM
    • 9,239 Posts
    • 9,448 Thanks
    KeithP
    Would appreciate any help on what to do next?
    Originally posted by RedLips
    Please re-read post #5.
    .
    • RedLips
    • By RedLips 13th Jun 18, 11:23 AM
    • 10 Posts
    • 6 Thanks
    RedLips
    Hi

    Just so I don's slip up - do I appeal just saying what was in the post you're referring to, or do I need to just send the first letter in the Newbies post? Do I need to wait for the certain amount of days too?
    Thanks in advance!
    • The Deep
    • By The Deep 13th Jun 18, 11:48 AM
    • 10,000 Posts
    • 9,825 Thanks
    The Deep
    I would make a lot more fuss with Pals, try to involve your local paper, Department of Health, and M.P. After all, you have paid, and a simple human error should not be treated as a major breach of contract. Should this get to court PE are likely to lose if the judge considers it de minimus.

    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

    Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    Hospital car parks
    and residential complex tickets have been especially mentioned.

    The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.
    You never know how far you can go until you go too far.
    • Coupon-mad
    • By Coupon-mad 13th Jun 18, 12:42 PM
    • 61,584 Posts
    • 74,463 Thanks
    Coupon-mad
    Send the appeal from hirers, written by Edna Basher (in the NEWBIES thread section on lease cars).
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

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