Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • mdonaldson
    • By mdonaldson 10th May 18, 7:56 PM
    • 48Posts
    • 4Thanks
    mdonaldson
    Can you check if your Avira Antivirus is still working correctly?
    • #1
    • 10th May 18, 7:56 PM
    Can you check if your Avira Antivirus is still working correctly? 10th May 18 at 7:56 PM
    I updated Avira Antivirus today as usual and I have noticed a problem with it. When I right click on a file that I want to scan and select "Scan selected files with Avira", the file scanner appears for a split second and then disappears. This happens even if you select a folder with many files in it. I do not believe any file scanning is occuring.

    Also, if I go into the antivirus program and click the gear icon in the lower left hand corner, a message appears saying "Avira Antivirus error Error : 500 Could not open configuration".

    I thought this might have just been a corrupted file on my computer but when I checked Avira on another computer we have, it has the same problem. I am wondering if there was a problem with the most recent released update for the program?

    If you have Avira installed, can you check to see if you have got the same problem? I can find no real information about this error on the Internet and I am hoping that Avira is still protecting me correctly.
Page 1
    • ballyblack
    • By ballyblack 10th May 18, 8:59 PM
    • 3,602 Posts
    • 1,862 Thanks
    ballyblack
    • #2
    • 10th May 18, 8:59 PM
    • #2
    • 10th May 18, 8:59 PM
    please tell us what is your system

    you might not need this?
    • mdonaldson
    • By mdonaldson 10th May 18, 9:10 PM
    • 48 Posts
    • 4 Thanks
    mdonaldson
    • #3
    • 10th May 18, 9:10 PM
    • #3
    • 10th May 18, 9:10 PM
    Both machines are running Windows 7. I have also just updated Avira on a Windows 8 tablet and there is no problem with it so maybe this is a Windows 7 problem?
    • that
    • By that 10th May 18, 10:44 PM
    • 164 Posts
    • 94 Thanks
    that
    • #4
    • 10th May 18, 10:44 PM
    • #4
    • 10th May 18, 10:44 PM
    "The European Institute for Computer Antivirus Research (EICAR) has developed a test "virus" " https://docs.trendmicro.com/all/ent/iwsva/v5.5/en-us/iwsva_5.5_olh/test_virus.htm it is harmless, but test many a/v packages
    • mdonaldson
    • By mdonaldson 10th May 18, 11:06 PM
    • 48 Posts
    • 4 Thanks
    mdonaldson
    • #5
    • 10th May 18, 11:06 PM
    • #5
    • 10th May 18, 11:06 PM
    I fixed it by uninstalling and then reinstalling Avira, thanks anyway.
    • GunJack
    • By GunJack 11th May 18, 9:49 AM
    • 10,119 Posts
    • 7,577 Thanks
    GunJack
    • #6
    • 11th May 18, 9:49 AM
    • #6
    • 11th May 18, 9:49 AM
    I fixed it by uninstalling and then reinstalling Avira, thanks anyway.
    Originally posted by mdonaldson
    A reboot of the machine and a manual update of avira did mine....
    ......Gettin' There, Wherever There is......
    • AndyPix
    • By AndyPix 11th May 18, 9:54 AM
    • 3,555 Posts
    • 2,739 Thanks
    AndyPix
    • #7
    • 11th May 18, 9:54 AM
    • #7
    • 11th May 18, 9:54 AM
    I fixed it by uninstalling
    Originally posted by mdonaldson

    You should have stopped at that point
    Running with scissors since 1978
    • GunJack
    • By GunJack 12th May 18, 8:41 AM
    • 10,119 Posts
    • 7,577 Thanks
    GunJack
    • #8
    • 12th May 18, 8:41 AM
    • #8
    • 12th May 18, 8:41 AM
    You should have stopped at that point
    Originally posted by AndyPix
    A bit harsh

    Avira is still a very good, capable and safe a/v, and it's not like every other a/v hasn't had the odd issue here'n'there, hence why I tend to swap over on a semi-regular basis
    ......Gettin' There, Wherever There is......
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

213Posts Today

2,093Users online

Martin's Twitter
  • It's the start of mini MSE's half term. In order to be the best daddy possible, Im stopping work and going off line? https://t.co/kwjvtd75YU

  • RT @shellsince1982: @MartinSLewis thanx to your email I have just saved myself £222 by taking a SIM only deal for £7.50 a month and keeping?

  • Today's Friday twitter poll: An important question, building on yesterday's important discussions: Which is the best bit of the pizza...

  • Follow Martin