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  • FIRST POST
    • bairn7
    • By bairn7 10th May 18, 2:38 PM
    • 480Posts
    • 148Thanks
    bairn7
    0 WOW
    What is up with skyscanner/Delta!!?
    • #1
    • 10th May 18, 2:38 PM
    0 WOW
    What is up with skyscanner/Delta!!? 10th May 18 at 2:38 PM
    For the past two days I've been trying to book flights from Edinburgh to Detroit in September. Skyscanner gives me a price of £350 however when I click on it I get the message that the price cannot be confirmed...fair enough.


    I then go to Delta.com directly and find appropriate flights. There are various combinations all coming in between£400 and £500. I select the most desirable combination, pick seats, enter my details and payment information, click on pay and....unfortunately your flights are no longer available at that price, the new price is £1,800!


    This has been going on for 2 days and I have tried on three separate computers AND my mobile AND my tablet.


    What the hell is going on!!? Is this a common problem? Doesn't seem very fair to let you get through the whole booking process before telling you that the price is actually x4.
Page 1
    • jpsartre
    • By jpsartre 10th May 18, 3:05 PM
    • 3,492 Posts
    • 2,230 Thanks
    jpsartre
    • #2
    • 10th May 18, 3:05 PM
    • #2
    • 10th May 18, 3:05 PM
    What's the exact itineary you are trying to book?
    • bairn7
    • By bairn7 10th May 18, 3:37 PM
    • 480 Posts
    • 148 Thanks
    bairn7
    • #3
    • 10th May 18, 3:37 PM
    • #3
    • 10th May 18, 3:37 PM
    Edinburgh to Detroit, departing Saturday 15th September (via AMS), returning Sunday 16th September (via BOS, AMS). Yes, one day!
    • Westin
    • By Westin 10th May 18, 4:46 PM
    • 1,501 Posts
    • 1,112 Thanks
    Westin
    • #4
    • 10th May 18, 4:46 PM
    • #4
    • 10th May 18, 4:46 PM
    Was the Skyscanner £350 price linking through to Delta.com or was the click-thru to one of the dubious third party OTAs that pay to advertise on Skyscanner? Those prices don't always seem to exist.
    • bairn7
    • By bairn7 10th May 18, 6:58 PM
    • 480 Posts
    • 148 Thanks
    bairn7
    • #5
    • 10th May 18, 6:58 PM
    • #5
    • 10th May 18, 6:58 PM
    There were two issues

    1. The skyscanner link didn't link through direct as it couldn't find prices (but it was marked as a delta.com price).

    2. I went separately to delta (and I've just tried it again) and flights are c£450 right until you click 'pay' and then it says the prices are no longer available and are now c£1.8k!
    • bagand96
    • By bagand96 10th May 18, 7:26 PM
    • 2,899 Posts
    • 1,810 Thanks
    bagand96
    • #6
    • 10th May 18, 7:26 PM
    • #6
    • 10th May 18, 7:26 PM
    I would say it's a glitch with Delta.com the fare must be unavailable but for some reason it's showing it in search results. The big clue is that neither KLM or Air France sites show fares anything like that cheap.
    • benjus
    • By benjus 10th May 18, 7:34 PM
    • 5,197 Posts
    • 3,213 Thanks
    benjus
    • #7
    • 10th May 18, 7:34 PM
    • #7
    • 10th May 18, 7:34 PM
    I've had this happen with Iberia in the past. I wonder if these "glitches" are deliberately put there to occupy the top spots in the results.
    Let's settle this like gentlemen: armed with heavy sticks
    On a rotating plate, with spikes like Flash Gordon
    And you're Peter Duncan; I gave you fair warning
    • budgetflyer
    • By budgetflyer 10th May 18, 8:04 PM
    • 5,729 Posts
    • 3,683 Thanks
    budgetflyer
    • #8
    • 10th May 18, 8:04 PM
    • #8
    • 10th May 18, 8:04 PM
    Recently i have noticed lots of mistakes with Skyscanner prices
    • bairn7
    • By bairn7 10th May 18, 8:09 PM
    • 480 Posts
    • 148 Thanks
    bairn7
    • #9
    • 10th May 18, 8:09 PM
    • #9
    • 10th May 18, 8:09 PM
    My main issue now is with Delta. I try to book direct through their site and have many many options at c £450 but it never goes through and I get notified of a x4 price increase only once I've put in my payment details and committed to the flight. It is incredibly frustrating!
    • bagand96
    • By bagand96 10th May 18, 8:35 PM
    • 2,899 Posts
    • 1,810 Thanks
    bagand96
    Try calling them?

    They'll probably tell you the same, if the fare isn't available, it isn't available.
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