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    • Jacquetta
    • By Jacquetta 9th May 18, 6:55 AM
    • 6Posts
    • 2Thanks
    We own the freehold. How can we sack HLM?
    • #1
    • 9th May 18, 6:55 AM
    We own the freehold. How can we sack HLM? 9th May 18 at 6:55 AM

    Our problem is simple, but the solution seems very complex! We are an estate of around 30 homes; half leasehold flats (Walton Homes own the leasehold), and half, like mine, are freehold houses.

    It seems that if all properties were leasehold, we could set up our own management company under Right to Manage. The problem is, as freeholders, Right to Mnage does not apply.

    I have tried, desperately, to change to another company, but HLM think there’s nothing we can do, and continue to provide little, or no service. We are all frequently ignored and only have small requests (like trimming bushes or changing bulbs in the street lamp!)

    I have complained to HLM, escalated it to their management, escalated it to Walton Homes management (who own the private drive we live on) and been completely ignored.

    What on earth can we do to sack HLM and appoint a new agent?
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    • Jacquetta
    • By Jacquetta 10th May 18, 4:53 PM
    • 6 Posts
    • 2 Thanks
    We were aware, but expected that for a small charge (£120 per year) we!!!8217;d have a nice tidy communal area, and we!!!8217;d swallow the 0.25% when the time came.

    As were continually ignored by HLM, we are effectively paying money for nothing, other than a street light and necessary insurance for the area.

    The 0.25%, we might not be able to do anything about, but if we can sack them as an MA and create our our, or instruct a competent company, it would be AMAZING!
    • NeilCr
    • By NeilCr 10th May 18, 5:00 PM
    • 2,736 Posts
    • 3,968 Thanks

    But it might help others reading this thread in the future realise exactly why developers "recommend" solicitors. It's not to be helpful to the buyer.
    Originally posted by AdrianC
    Perhaps wording it that way (I.e warning to future people in the same situation) might have been more helpful

    Still, the housing board does seem to have it's fair share of posters who are happy to tell the OP what they should have done - as opposed to assisting them in a way forward.
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