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  • FIRST POST
    • robatwork
    • By robatwork 1st May 18, 6:46 PM
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    robatwork
    Please sort out the "smart punctuation" problems
    • #1
    • 1st May 18, 6:46 PM
    Please sort out the "smart punctuation" problems 1st May 18 at 6:46 PM
    Please MSE......


    It's extremely tiring, nigh on impossible with some others, to read sentences like this

    She!!!8217;s ignored me so far and the only email I!!!8217;ve received from her to date is one telling me that she!!!8217;s opened a file for me.

    This has even affected your own staff:
    https://forums.moneysavingexpert.com/showthread.php?t=5837170
    Click reply below to discuss. If you haven!!!8217;t already, join the forum to reply.

    I understand it's a general Apple/punctuation technical issue, but that's not insurmountable if the will is there. Is it?
Page 2
    • J B
    • By J B 15th May 18, 9:53 PM
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    J B
    I *only* access the forum on my W10 PC via Firefox
    I use the green forum


    I've never, to my knowledge, had any of my posts mangled but several that I see do contain the nonsense.


    IIRC, I once quoted a message which wasn't mangled when I read it, but was after quoting!
    • robatwork
    • By robatwork 22nd May 18, 6:24 PM
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    robatwork
    Hello Andrea,

    Here is an exmple, freshly posted by one of your colleagues.

    If it's happening for you within MSE towers surely you accept this is an issue you need to sort out:

    https://forums.moneysavingexpert.com/showthread.php?t=5846122

    Click reply below to discuss. If you haven!!!8217;t already, join the forum to reply.
    • suki1964
    • By suki1964 22nd May 18, 7:34 PM
    • 11,279 Posts
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    suki1964
    It's ?33! Been bad the last few days, every post I've written has been affected
    if you lend someone 20 and never see that person again, it was probably worth it
    • MSE Andrea
    • By MSE Andrea 23rd May 18, 12:43 PM
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    MSE Andrea
    Hi folks

    I'm sorry I've taken a while to come back to this.

    I definitely want the issue rectified and have been chasing it behind the scenes but it's not necessarily a quick fix, if we can.

    It started after a change we made resulted in this problem occurring on certain Apple devices.

    Many of you have sorted it using the guidance in that article (see our original thread) but that doesn't appear to be working for all of you.

    Unfortunately our tech team has a large workload covering all of MSE, not just the Forum, and in terms of priorities it's not the highest for them.

    I'm doing my best to find out whether there's any more we can do in the meantime but please bear with us.

    Thank you!

    Andrea
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    • robatwork
    • By robatwork 23rd May 18, 12:56 PM
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    robatwork
    Thanks for the update and keep on it please Andrea.

    Did you get a chance to talk to MSE Karl - I doubt he posted the above link from an iphone but stand to be corrected?
    • MSE Andrea
    • By MSE Andrea 24th May 18, 2:33 PM
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    MSE Andrea
    Will do Rob
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    • J B
    • By J B 28th May 18, 4:44 PM
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    J B
    Here's the latest mess
    https://forums.moneysavingexpert.com/showpost.php?p=74337289&postcount=11


    All I did was copy the text from an email to here, and failed four times.


    Even copied it into notepad and then from there to here, but no differet


    • marliepanda
    • By marliepanda 29th May 18, 10:43 AM
    • 6,576 Posts
    • 14,103 Thanks
    marliepanda

    It started after a change we made resulted in this problem occurring on certain Apple devices.

    Many of you have sorted it using the guidance in that article (see our original thread) but that doesn't appear to be working for all of you.

    Unfortunately our tech team has a large workload covering all of MSE, not just the Forum, and in terms of priorities it's not the highest for them.

    I'm doing my best to find out whether there's any more we can do in the meantime but please bear with us.
    Originally posted by MSE Andrea
    This is not a guide to 'sort' the issue. You are asking people to disengage a useful piece of software on their phones to suit one forum.
    • Raxiel
    • By Raxiel 29th May 18, 10:54 AM
    • 764 Posts
    • 444 Thanks
    Raxiel
    This is not a guide to 'sort' the issue. You are asking people to disengage a useful piece of software on their phones to suit one forum.
    Originally posted by marliepanda
    It's not just that either. Even those of us who don't even use apple devices are subjected to it when trying to read posts by those that do, and for every person who visits the site feedback section to find the solution there are dozens more who just shrug and keep posting gibberish.

    Or even worse, historic posts made before the forum change that contain helpful information that have been rendered unintelligible. It's not reasonable to expect affected users to go back and retrospectively correct their posting history over this.

    This forum's value is in the collective wisdom of its userbase. This issue directly affects that and (IMHO) should be a priority.
    Last edited by Raxiel; 04-06-2018 at 10:02 AM. Reason: Spelling Error
    • marliepanda
    • By marliepanda 29th May 18, 11:29 AM
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    marliepanda
    It's not just that either. Even those of us who don't even use apple devices are subjected to it when trying to read posts by those that do, and for every person who visits the site feedback section to find the solution there are dozens more who just shrug and keep posting gibberish.
    Originally posted by Raxiel
    Personally I do not edit mine as I thought it would spur on MSE to sort the issue. The solution is currently 'there is no solution, unless you want to change your phone settings' I dont want to change my phone settings. Why should I, when it works perfectly fine for 99.99% of the internet/messages etc

    Editting out the issue means they are more likely to simply ignore it and leave it as is.

    To be honest I think they are going to ignore it whether we continue to show the issue or not.
    • robatwork
    • By robatwork 29th May 18, 2:04 PM
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    robatwork

    To be honest I think they are going to ignore it whether we continue to show the issue or not.
    Originally posted by marliepanda
    I'm personally hopefully that Andrea is going to tweak Martin's conscience - or failing that the hairs on his forearm - until MSE make their forum compatible and readable, rather than foisting a half-baked workaround that would involve tens/hundreds of thousands of forumites making changes to their devices that in large numbers they either don't want to or can't.
    • LABMAN
    • By LABMAN 29th May 18, 10:37 PM
    • 887 Posts
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    LABMAN
    Vote for Martin Lewis in the TV choice awards?...please don't unless there is a commitment to sort this out.
    • MothballsWallet
    • By MothballsWallet 30th May 18, 6:53 PM
    • 12,482 Posts
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    MothballsWallet
    Vote for Martin Lewis in the TV choice awards?...please don't unless there is a commitment to sort this out.
    Originally posted by LABMAN
    I never bother with any of these phone votes, all the award things feel rigged to me with whichever channel's top boss buys the most cakes for the judging panel that make the final decisions.
    Always ask yourself one question: What would Gibbs do?

    I live in the UK City of Culture 2021

    I had to put mothballs in my wallet - the moths had learned the PINs to my cards...
    • MSE Andrea
    • By MSE Andrea 1st Jun 18, 2:13 PM
    • 9,178 Posts
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    MSE Andrea
    Hi folks

    I promise you we're not ignoring the issue, we haven't forgotten, we're very much aware of it.

    Please see my last post, above.

    We really appreciate your patience.

    Thank you!
    Could you do with a Money Makeover?


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    • Tammykitty
    • By Tammykitty 1st Jun 18, 2:31 PM
    • 594 Posts
    • 1,218 Thanks
    Tammykitty
    I generally post from a desktop computer and it happens to my posts as well.


    I'm sick of it


    I use IE v11 and am still on the old green skin
    Weight Loss Challenge
    Start: 10th September 2016 - 49lbs to lose.
    Progress - 22/49 (3/12/16)

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    • LadyDee
    • By LadyDee 3rd Jun 18, 9:45 AM
    • 3,125 Posts
    • 3,230 Thanks
    LadyDee
    I just don't bother reading posts with loads of apostrophes and numbers in - it just makes things so difficult to understand.
    • bob_a_builder
    • By bob_a_builder 3rd Jun 18, 11:57 PM
    • 1,597 Posts
    • 777 Thanks
    bob_a_builder
    Hi folks

    I promise you we're not ignoring the issue, we haven't forgotten, we're very much aware of it.

    Please see my last post, above.

    We really appreciate your patience.

    Thank you!
    Originally posted by MSE Andrea
    But its not priority you also said earlier

    So this sort of thing (below) you are happy to accept ?


    =============================
    Hello.

    Do not mind !!!1086;n my illit!!!1077;r!!!1072;!!!1089;y, I !!!1072;m from India.
    I u!!!1088;l!!!1086;aded th!!!1077; mali!!!1089;i!!!1086;us !!!1088;r!!!1086;gr!!!1072;m on your syst!!!1077;m.

    Sinc!!!1077; th!!!1072;t m!!!1086;m!!!1077;nt I !!!1088;ilf!!!1077;r!!!1077;d !!!1072;ll !!!1088;rivy backgr!!!1086;und fr!!!1086;m y!!!1086;ur system. !!!1040;dditi!!!1086;n!!!1072;lly I hav!!!1077; som!!!1077; m!!!1086;r!!!1077; !!!1089;!!!1086;m!!!1088;romising evid!!!1077;n!!!1089;!!!1077;. The m!!!1086;st int!!!1077;r!!!1077;sting !!!1077;vid!!!1077;n!!!1089;!!!1077; th!!!1072;t I st!!!1086;l!!!1077;- its a vide!!!1086;t!!!1072;!!!1088;!!!1077; with y!!!1086;ur masturb!!!1072;ti!!!1086;n. I adjust!!!1077;d virus !!!1086;n a !!!1088;!!!1086;rn w!!!1077;b sit!!!1077; !!!1072;nd !!!1072;ft!!!1077;r y!!!1086;u lo!!!1072;d!!!1077;d it. Wh!!!1077;n y!!!1086;u d!!!1077;!!!1089;id!!!1077;d with th!!!1077; vid!!!1077;!!!1086; !!!1072;nd ta!!!1088;!!!1088;ed !!!1086;n !!!1072; !!!1088;l!!!1072;y butt!!!1086;n, my d!!!1077;l!!!1077;t!!!1077;ri!!!1086;us s!!!1086;ft !!!1072;t !!!1086;n!!!1089;!!!1077; s!!!1077;t up on your syst!!!1077;m. !!!1040;fter !!!1072;djusting, y!!!1086;ur !!!1089;!!!1072;m!!!1077;r!!!1072; sho!!!1086;t th!!!1077; vid!!!1077;ot!!!1072;p!!!1077; with y!!!1086;u s!!!1077;lf-!!!1072;busing, in !!!1072;ddition it s!!!1072;ved !!!1088;re!!!1089;is!!!1077;ly th!!!1077; !!!1088;orn vide!!!1086; you m!!!1072;sturb!!!1072;t!!!1077;d !!!1086;n. In next f!!!1077;w d!!!1072;ys my m!!!1072;lw!!!1072;re c!!!1086;ll!!!1077;!!!1089;t!!!1077;d !!!1072;ll y!!!1086;ur s!!!1086;ci!!!1072;l !!!1072;nd w!!!1086;rk !!!1089;!!!1086;ntacts.

    If y!!!1086;u w!!!1072;nt to d!!!1077;l!!!1077;te th!!!1077; r!!!1077;c!!!1086;rds- pay me 300 eur!!!1086; in BTC(!!!1089;ry!!!1088;to!!!1089;urren!!!1089;y).
    I pr!!!1086;vide y!!!1086;u my Bt!!!1089; numb!!!1077;r - 16Cg8vGVsSKCifCnQboMVpAxJou3phnZp9
    You h!!!1072;ve 24 hours !!!1072;ft!!!1077;r re!!!1072;ding. When I get transf!!!1077;r I will destr!!!1086;y the vide!!!1086;ta!!!1088;!!!1077; everm!!!1086;r!!!1077;.
    !!!1054;th!!!1077;r w!!!1072;y I will s!!!1077;nd th!!!1077; t!!!1072;!!!1088;!!!1077; to all your c!!!1086;lle!!!1072;gu!!!1077;s and fri!!!1077;nds.
    • robatwork
    • By robatwork 4th Jun 18, 10:04 AM
    • 4,528 Posts
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    robatwork
    I just don't bother reading posts with loads of apostrophes and numbers in - it just makes things so difficult to understand.
    Originally posted by LadyDee
    This is exactly my point. It's uncomfortable to read therefore I just skip over it. So people are being unfairly discriminated against on this forum as their postings will be ignored by lots of people due to a problem not of their making.

    OK so I used the D word but hopefully a crack team of forum developers are at this moment up to their ears in not-very-smart punctuation.
    • J B
    • By J B 11th Jun 18, 9:45 PM
    • 2,918 Posts
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    J B
    ....... but hopefully a crack team of forum developers are at this moment up to their ears in not-very-smart punctuation.
    Originally posted by robatwork

    Hopefully indeed!!
    • robatwork
    • By robatwork 12th Jun 18, 4:43 PM
    • 4,528 Posts
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    robatwork
    It's all quiet so far, and the problem is still here and getting worse.....
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