Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • AJ16
    • By AJ16 29th Apr 18, 6:58 PM
    • 118Posts
    • 56Thanks
    AJ16
    Parking Eye says receipt not to landowners's discretionary criteria.
    • #1
    • 29th Apr 18, 6:58 PM
    Parking Eye says receipt not to landowners's discretionary criteria. 29th Apr 18 at 6:58 PM
    My son got ticketed at a small open air retail car park on 16th February for being 18mins over the 2hr limit, it was in the evening, the businesses on the park are all national outlets e.g. Lidl, Home Bargains, Travel Lodge & Wetherspoons where he was that evening. The PPC had only recently taken over, poor signage etc. We duly contested with the usual formal letter based on previous cases and pointed out their signage failings, of course they ignored that and said 'tough' the only way you might be able to appeal to our better nature would be if you could send us evidence of making a purchase, he sent them the receipt, however they responded by saying that it did not accord with the discretionary criteria of the landowner so the charge is still due! They did not say what this mysterious criteria is.

    Would we be right in thinking that this is a daft thing to say as it seems that they are saying that the landowner is party to the PCN. Surely the PPC can't issue a PCN and then say that the landowner is involved? What do you think?

    We spoke to Wetherspoons yesterday and they were not happy when the PPC took over and imposed a 2hr limit on their customers, they now have a system for customers to enter their reg numbers on an iPad on the bar, but that didn't start until 16 March.

    We will go down the POPLA route of course (sigh) but it would be good to get your views.

    Thanks
Page 2
    • AJ16
    • By AJ16 17th May 18, 12:36 AM
    • 118 Posts
    • 56 Thanks
    AJ16
    No, you can't call POPLA about a code that's invalid.

    What are the middle 4 digits?
    Originally posted by Coupon-mad
    they are 0818
    • AJ16
    • By AJ16 17th May 18, 12:39 AM
    • 118 Posts
    • 56 Thanks
    AJ16
    No, you can't call POPLA about a code that's invalid.

    What are the middle 4 digits?
    Originally posted by Coupon-mad
    they are 0818
    • AJ16
    • By AJ16 17th May 18, 12:40 AM
    • 118 Posts
    • 56 Thanks
    AJ16
    Oops double post, too late at night!
    • Coupon-mad
    • By Coupon-mad 17th May 18, 1:23 AM
    • 61,626 Posts
    • 74,533 Thanks
    Coupon-mad
    That code is an error by PE - day 81 of 2018 was in March.

    So email them (NOT POPLA) and demand a new POPLA code or you will report them to the BPA:

    info@parkingeye.co.uk

    HTH
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • AJ16
    • By AJ16 21st May 18, 4:13 PM
    • 118 Posts
    • 56 Thanks
    AJ16
    Ok, I just had an email from Parking Eye, it reads-

    "Thank you for your recent email. We can confirm that this Parking Charge has been cancelled and there is no outstanding payment due on this account."

    Thanks so much for all your help moderators!
    • steve1500
    • By steve1500 21st May 18, 4:22 PM
    • 1,071 Posts
    • 719 Thanks
    steve1500
    Good news -But still hit them with a Subject Access Request on Friday
    Private Parking Tickets - Make sure you put your Subject Access Request in after 25th May - It's free & ask for everything, don't forget the DVLA
    • Coupon-mad
    • By Coupon-mad 21st May 18, 4:48 PM
    • 61,626 Posts
    • 74,533 Thanks
    Coupon-mad
    Ok, I just had an email from Parking Eye, it reads-

    "Thank you for your recent email. We can confirm that this Parking Charge has been cancelled and there is no outstanding payment due on this account."

    Thanks so much for all your help moderators!
    Originally posted by AJ16
    Yay, we are not moderators, just volunteers, ordinary people.

    Do send a SAR* to ParkingEye after 25th May, for all data held and all letters sent and ask them how this error occurred and you want to see the data surrounding the POPLA code error. And you want to know when your data will be deleted.



    *Google it and search this forum for examples
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • AJ16
    • By AJ16 21st May 18, 10:42 PM
    • 118 Posts
    • 56 Thanks
    AJ16
    Yay, we are not moderators, just volunteers, ordinary people.

    Do send a SAR* to ParkingEye after 25th May, for all data held and all letters sent and ask them how this error occurred and you want to see the data surrounding the POPLA code error. And you want to know when your data will be deleted.



    *Google it and search this forum for examples
    Originally posted by Coupon-mad
    We will do that.
    You are amazing people! I just can't imaging what time you must put in as responses are so quick and there are so many parking charges people need help with.
    • AJ16
    • By AJ16 27th May 18, 10:16 AM
    • 118 Posts
    • 56 Thanks
    AJ16
    I can't believe the audacity of these people as we received a letter from Parking Eye yesterday-

    " Dear Sir/Madam,
    We refer to the Parking Charge incurred on 16 February 2018 at 23:28, at Site ( then the address) card park.

    We understand that receiving a Parking Charge Notice may be inconvenient, however, issuing Parking Charges for breaches of the parking terms and conditions at this car park is necessary to ensure a better overall parking experience for all users of the facilities.

    We can confirm that this Parking Charge has now been cancelled and there is no outstanding payment due.

    To avoid potential future inconvenience, we would kindly request you follow the parking terms and conditions displayed on the signage throughout the car park.

    Kind Regards

    Parking Eye Team"
    • Le_Kirk
    • By Le_Kirk 27th May 18, 10:19 AM
    • 3,207 Posts
    • 2,126 Thanks
    Le_Kirk
    You can just hear them typing it out through gritted teeth!
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

2,527Posts Today

7,920Users online

Martin's Twitter