Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • MSE Callum
    • By MSE Callum 23rd Apr 18, 12:07 PM
    • 266Posts
    • 109Thanks
    MSE Callum
    MSE News: TSB customers STILL unable to use online banking after weekend upgrade
    • #1
    • 23rd Apr 18, 12:07 PM
    MSE News: TSB customers STILL unable to use online banking after weekend upgrade 23rd Apr 18 at 12:07 PM
    TSB customers are experiencing problems using online banking and the bank's mobile app on Monday morning - more than 12 hours after a planned upgrade was supposed to finish...
    Read the full story:
    'TSB customers STILL unable to use online banking after weekend upgrade'

    Click reply below to discuss. If you havenít already, join the forum to reply.
    Read the latest MSE News
    Flag up a news story: news@moneysavingexpert.com
    Get the Free Martin's Money Tips E-mail
Page 13
    • Mchambers
    • By Mchambers 9th May 18, 1:50 PM
    • 988 Posts
    • 308 Thanks
    Mchambers
    Had a response from Pester. Not worth quoting as t just the normal response...'we are trying hard to fix problems, etc.'
    • oldagetraveller
    • By oldagetraveller 9th May 18, 2:55 PM
    • 3,130 Posts
    • 1,640 Thanks
    oldagetraveller
    Had a response from Pester.
    Originally posted by Mchambers
    No you haven't.
    Do you think he will have the inclination to personally reply to stuff sent to his name? If so, you are deluded.
    Did you hear about the politician who had a backside transplant? It rejected him.
    • eskbanker
    • By eskbanker 9th May 18, 3:02 PM
    • 7,547 Posts
    • 8,189 Thanks
    eskbanker
    If so, you are deluded.
    Originally posted by oldagetraveller
    And in other news, the Beatles have split up, Elvis is no longer with us, etc....
    • mgdavid
    • By mgdavid 9th May 18, 3:05 PM
    • 5,645 Posts
    • 4,973 Thanks
    mgdavid
    My credit card is still now showing......
    Originally posted by beanielou
    that's good then.
    The questions that get the best answers are the questions that give most detail....
    • Mchambers
    • By Mchambers 9th May 18, 4:43 PM
    • 988 Posts
    • 308 Thanks
    Mchambers
    No you haven't.
    Do you think he will have the inclination to personally reply to stuff sent to his name? If so, you are deluded.
    Originally posted by oldagetraveller
    I am obviously classed as a VIP !
    • ValiantSon
    • By ValiantSon 9th May 18, 5:10 PM
    • 2,231 Posts
    • 2,118 Thanks
    ValiantSon
    I am obviously classed as a VIP !
    Originally posted by Mchambers
    Oh what fun we could have suggesting what VIP stands for! I have a suggestion, but forum rules don't allow me to post it.
    • EarthBoy
    • By EarthBoy 9th May 18, 6:13 PM
    • 1,902 Posts
    • 1,207 Thanks
    EarthBoy
    Had a response from Pester. Not worth quoting as t just the normal response...'we are trying hard to fix problems, etc.'
    Originally posted by Mchambers
    It sounds like TSB's response to everything, -a copy and paste standard reply. It's like their responses to comments on Google's Play Store complaining about their Android app. TSB only have about three standard replies, and you just get one of those, and it often doesn't even answer the complaint.
    • eskbanker
    • By eskbanker 10th May 18, 12:21 AM
    • 7,547 Posts
    • 8,189 Thanks
    eskbanker
    Pester has just sent me an email saying goodnight. What a wonderful man !
    Originally posted by Mchambers
    Are you sure he didn't come round and read you a bedtime story, as he must be aware by now of your enthusiasm for juvenile fiction?

    You could have taken the opportunity to try to impress him with tales of how much you've managed to negotiate from the tooth fairy....
    • Milarky
    • By Milarky 10th May 18, 8:14 AM
    • 6,268 Posts
    • 2,203 Thanks
    Milarky
    TSB credit card DD not taken this month
    Finally today my TSB online banking screen was capable of being displayed which also meant I could see other information. Was my DD collected this month? No it wasn't.. What's that under 'Ways to pay' Ha, my DD setting. "Account Number"? (check) "Sort Code"? (check) "Amount"? "0.00??"

    So it appears the casue of the direct debit not being taken was the "amount to collect" information specified has been set to "0.00" I don't think customers can do that can they? But anyway I suspect TSB has.

    So if you get the chance, and have a credit card with TSB and have a direct debit set up there you might like to check if that has happened for you.
    .....under construction....
    • beanielou
    • By beanielou 10th May 18, 9:26 AM
    • 55,514 Posts
    • 222,878 Thanks
    beanielou
    I still cant see my credit card at all.
    As far as I can work out I have not received the 5 quid that I am due for spending on the card last month.
    I have stopped using it now as it is not worth the hassle of trying to keep track of it with no access to the figures.
    Lou~ Debt free Wanabe No 55 DF 03/03/14.
    **Credit card debt free 30/06/10~** **Weight loss 2 stone 11 lbs **

    "A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.
    ***Fall down seven times,stand up eight*** ~~Japanese proverb.
    It starts with you, it starts from now. *** It is ok to be me.***
    ***Keep plodding***
    Out of debt, out of danger.
    • 111KAB
    • By 111KAB 10th May 18, 9:50 AM
    • 3,640 Posts
    • 1,479 Thanks
    111KAB
    PETITION >>>>


    https://www.thepetitionsite.com/en-gb/401/953/577/paul-pester-ceo-of-tsb-to-resign/
    • Gers
    • By Gers 10th May 18, 10:30 AM
    • 6,535 Posts
    • 41,890 Thanks
    Gers
    My 'save the pennies' has updated - £7.54 across from 26 April.
    • soulsaver
    • By soulsaver 10th May 18, 10:31 AM
    • 1,762 Posts
    • 721 Thanks
    soulsaver
    I still cant see my credit card at all.
    As far as I can work out I have not received the 5 quid that I am due for spending on the card last month.
    I have stopped using it now as it is not worth the hassle of trying to keep track of it with no access to the figures.
    Originally posted by beanielou
    I'm not aware there's credit card cash back. Isn't it debit card usage you get cash back for?
    • beanielou
    • By beanielou 10th May 18, 10:39 AM
    • 55,514 Posts
    • 222,878 Thanks
    beanielou
    I'm not aware there's credit card cash back. Isn't it debit card usage you get cash back for?
    Originally posted by soulsaver

    I get cashback on my credit card up to £5.
    Runs until JUne as far as I can remember.
    DEbit card usage cashback is only for new customers as is the £5 a month for having two direct debits.
    Lou~ Debt free Wanabe No 55 DF 03/03/14.
    **Credit card debt free 30/06/10~** **Weight loss 2 stone 11 lbs **

    "A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.
    ***Fall down seven times,stand up eight*** ~~Japanese proverb.
    It starts with you, it starts from now. *** It is ok to be me.***
    ***Keep plodding***
    Out of debt, out of danger.
    • AirlieBird
    • By AirlieBird 10th May 18, 10:46 AM
    • 1,039 Posts
    • 849 Thanks
    AirlieBird
    I'm not aware there's credit card cash back. Isn't it debit card usage you get cash back for?
    Originally posted by soulsaver
    It was a promotion they were running last year for new credit card customers, 1% on first £500 spend each month until end of June 2018.
    Did you really mean to put loose?
    Lose: no longer possess, not to retain, unable to find
    Loose: not firmly or tightly fixed in place
    • soulsaver
    • By soulsaver 10th May 18, 11:16 AM
    • 1,762 Posts
    • 721 Thanks
    soulsaver
    It was a promotion they were running last year for new credit card customers, 1% on first £500 spend each month until end of June 2018.
    Originally posted by AirlieBird
    I must have missed it; or decided it wasn't for me at the time.
    I've since had their CC for 30(?memory) months interest free purchases paid by monthly min DD, to replace a Tesco one.
    • Mchambers
    • By Mchambers 10th May 18, 11:58 AM
    • 988 Posts
    • 308 Thanks
    Mchambers
    That is not fair. He is a great bloke
    • ValiantSon
    • By ValiantSon 10th May 18, 12:15 PM
    • 2,231 Posts
    • 2,118 Thanks
    ValiantSon
    How ridiculous. Would the angry mob please form an orderly queue?

    Whoever wrote this petition would do well to correct their poor English if they hope to be taken seriously.
    • SuiDreams
    • By SuiDreams 10th May 18, 12:24 PM
    • 2,263 Posts
    • 10,278 Thanks
    SuiDreams
    I still cant see my credit card at all.
    As far as I can work out I have not received the 5 quid that I am due for spending on the card last month.
    I have stopped using it now as it is not worth the hassle of trying to keep track of it with no access to the figures.
    Originally posted by beanielou


    I haven't received my 1% cashback either
    • beanielou
    • By beanielou 10th May 18, 12:38 PM
    • 55,514 Posts
    • 222,878 Thanks
    beanielou
    I haven't received my 1% cashback either
    Originally posted by SuiDreams
    Maybe tomorrow ?
    Hopefully.
    Lou~ Debt free Wanabe No 55 DF 03/03/14.
    **Credit card debt free 30/06/10~** **Weight loss 2 stone 11 lbs **

    "A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.
    ***Fall down seven times,stand up eight*** ~~Japanese proverb.
    It starts with you, it starts from now. *** It is ok to be me.***
    ***Keep plodding***
    Out of debt, out of danger.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

288Posts Today

4,107Users online

Martin's Twitter