Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

    • atax
    • By atax 16th Apr 18, 11:44 PM
    • 2Posts
    • 2Thanks
    ParkingEye Welcome Break Birchanger service parking ticket - advice needed please!
    • #1
    • 16th Apr 18, 11:44 PM
    ParkingEye Welcome Break Birchanger service parking ticket - advice needed please! 16th Apr 18 at 11:44 PM

    The keeper has been reading this forum after the keeper recently received a PCN from ParkingEye as the keeper of the vehicle in question. The location was for Welcome Break Birchanger Green at Bishop's Stortford. Will try to keep the post short and to the point!

    The driver traveled a long distance from France. The driver drove on the day and stopped due to tiredness. The driver pulled into the nearest services at nearly 4am. Nearly deserted services. The driver pulled up to sleep, no signage was noticed under the circumstances. The vehicle stayed for 2 hours 40 minutes exactly.

    The keeper despises these cowboys, particularly as it is so dangerous to peoples lives if the driver is so tired, parking at the next safe area shouldn't be punished.

    Any advice that might be specific to my case would be greatly appreciated.
    The keeper received the subsequent paperwork and plans on sending an appeal to PE asap, and the keeper will use the template "as is" as keeper on their website.

    One strange thing the keeper noticed is the two ANPR images on the letter have different timestamp formats. One reads "04/04/2018 03:47:31" and the second "4th Apr 2018 06:27:33". Perhaps this is usual, but it seems odd to me. Presumably different cameras set up differently?

    Thanks in advance for any advice!
    Last edited by atax; 16-04-2018 at 11:52 PM.
Page 1
    • Redx
    • By Redx 16th Apr 18, 11:47 PM
    • 17,787 Posts
    • 22,412 Thanks
    • #2
    • 16th Apr 18, 11:47 PM
    • #2
    • 16th Apr 18, 11:47 PM
    edit your post and remove any hint of who was driving

    the DRIVER drove on the day and stopped due to tiredness

    the KEEPER received the subsequent paperwork , and the KEEPER uses the template "as is" as KEEPER on their website

    of more importance is if PE adhered to the wording in POFA2012 and the 14 day timescale

    ps:- all of these MSA,s have a 2 hours free period, after that its usually pay up
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
    • Coupon-mad
    • By Coupon-mad 16th Apr 18, 11:50 PM
    • 56,143 Posts
    • 69,800 Thanks
    • #3
    • 16th Apr 18, 11:50 PM
    • #3
    • 16th Apr 18, 11:50 PM
    Yes, use the NEWBIES thread appeal to send as registered keeper.

    But first try an email to the Services (all WB sites have a webpage easy to Google and find an email address or phone number to make a complaint).

    Birchanger Services WB were utterly USELESS (in my experience a couple of years back) if people complain (they just sent whatever you say to ParkingEye so be careful in case that has not improved in 2018 no saying who was driving). If there is a Costa Coffee (or if you got petrol?) that might give you some scope for a complaint to the coffee shop and/or a bank statement for petrol?

    Was the PCN received by day 15, and does it have the POFA 29 days paragraph on the back?
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • atax
    • By atax 17th Apr 18, 12:08 AM
    • 2 Posts
    • 2 Thanks
    • #4
    • 17th Apr 18, 12:08 AM
    • #4
    • 17th Apr 18, 12:08 AM
    Thanks Redx. Edited.

    Will try contacting the WB, as well as try and track down any receipts.

    PCN was received on 14/04 - date of event 04/04 - date issued 11/04.

    It does have the POFA 29 days paragraph on the back.
    • The Deep
    • By The Deep 17th Apr 18, 9:14 AM
    • 9,029 Posts
    • 8,701 Thanks
    The Deep
    • #5
    • 17th Apr 18, 9:14 AM
    • #5
    • 17th Apr 18, 9:14 AM
    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

    Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    Hospital car parks and residential complex tickets have been especially mentioned.

    The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

    and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.
    You never know how far you can go until you go too far.
    • Fruitcake
    • By Fruitcake 17th Apr 18, 9:50 AM
    • 36,562 Posts
    • 82,820 Thanks
    • #6
    • 17th Apr 18, 9:50 AM
    • #6
    • 17th Apr 18, 9:50 AM
    Definitely complain to your MP as advised above, and to Sir Greg Knight MP. Point out that being penalised for being a responsible driver is totally against the idea of safe driving. Why, the roads in the UK have signs telling motorists to take a break if they are tired.

    Tiredness Kills! It says so on the signs.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,497Posts Today

7,423Users online

Martin's Twitter