Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • FamilyMan2018
    • By FamilyMan2018 16th Apr 18, 1:21 PM
    • 1Posts
    • 0Thanks
    FamilyMan2018
    Hospital PCN - happy to pay but not extra costs
    • #1
    • 16th Apr 18, 1:21 PM
    Hospital PCN - happy to pay but not extra costs 16th Apr 18 at 1:21 PM
    Hi Guys,

    Please have a read of my situation and kindly advise?


    In October 2017 my wife was unwell had to be transported to the hospital, the ambulance arrived at the hospital before I did. Once I arrived I parked up, went quickly in the hospital to check upon my wife and returned to pay for the ticket. She spent a few days in the hospital this was my routine for the next few dayís popping in and out of the hospital car park.


    Then out of the blue on Saturday 24th February I got a letter from ZZPS Limited informing me due to an unpaid PCN I owe £170 (£110 charge + £60 admin fee).


    I was annoyed upon receiving the letter as this was the first time I had any notice of this so called unpaid PCN. The hospital car park is managed by Civil Enforcement Ltd but Iíve had no letters from them nor recall finding any PCN on my windscreen from them. This was the first instance of being notified I had to pay such a fee but by the debt collectors. If Civil Enforcement Ltd had got in touch with me - I would have responded straight away and if proven I hadnít paid for a parking ticket I would have gladly paid the original parking charge (£30 or 60 etc).


    I ignored the first letter from ZZPS Limited they sent another one in the beginning of the following month (March) which was also ignored.


    At the end of March I received a letter from QDR Solicitors with the fee now increased to £206 and with a threatening tone, saying our Litigation Department will look to obtain CCJ against you if the fee is unpaid in the next 14 days.


    Iím happy to pay the original fine (if proven I parked without paying) I just donít want pay these extra charges by debt recovery agencies.

    What should I do?


    Any help will be greatly appreciated


    Kind Regards,

    Family Man
Page 1
    • pogofish
    • By pogofish 16th Apr 18, 1:24 PM
    • 8,889 Posts
    • 9,253 Thanks
    pogofish
    • #2
    • 16th Apr 18, 1:24 PM
    • #2
    • 16th Apr 18, 1:24 PM
    Your situation is irrelevant - Please inform yourself properly by reading the Newbies Sticky and as you are at the Debt Collector/LBC stage, start with posts four and two.

    As a patient was involved, complaining to PALS at the earliest opportunity would normally be the best way to dispatch this lot.
    Last edited by pogofish; 16-04-2018 at 1:27 PM.
    • Coupon-mad
    • By Coupon-mad 16th Apr 18, 1:25 PM
    • 61,752 Posts
    • 74,663 Thanks
    Coupon-mad
    • #3
    • 16th Apr 18, 1:25 PM
    • #3
    • 16th Apr 18, 1:25 PM
    As well as post #4 about debt letter daftness, see the NEWBIES thread post #2, be ready to beat this when they file a court claim. There will be no hearing, nothing scary, no CCJ, we always see them off from CEL without a hearing!

    The NEWBIES thread second post also tells you how to reply to a Letter before Claim.

    So does any thread you find when you search CEL QDR letter I reckon! If it is a LBC, which the thread explains.

    Stick around, don't be daunted, did I say we beat these EVERY time at claim stage?!

    You could also try a complaint to PALS (Google it) urgently complain this week!

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • Half_way
    • By Half_way 16th Apr 18, 2:10 PM
    • 4,275 Posts
    • 6,071 Thanks
    Half_way
    • #4
    • 16th Apr 18, 2:10 PM
    • #4
    • 16th Apr 18, 2:10 PM
    I would assume that you are familiar with the NHS parking principles for patients staff and visitors?
    If not then you need to make yourself aware of them.
    You don't need to pay a penny of the parking company's trumped up charge.
    although before you complain to PALS post your complaint here first
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
    • The Deep
    • By The Deep 16th Apr 18, 2:13 PM
    • 10,022 Posts
    • 9,858 Thanks
    The Deep
    • #5
    • 16th Apr 18, 2:13 PM
    • #5
    • 16th Apr 18, 2:13 PM
    This is not a fine, it is a scam. Pay them nothing unless a County Court Judge orders you to do so. Complain to PALs that they at trying to charge you an amount far in excessof that which the law allows, and contrary to NHS guidelines

    https://www.gov.uk/government/publications/nhs-patient-visitor-and-staff-car-parking-principles/nhs-patient-visitor-and-staff-car-parking-principles

    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

    Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    Hospital car parks and residential complex tickets have been especially mentioned.

    The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.
    Last edited by The Deep; 16-04-2018 at 2:25 PM.
    You never know how far you can go until you go too far.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,289Posts Today

7,701Users online

Martin's Twitter