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    • ashtonwn4
    • By ashtonwn4 16th Apr 18, 10:55 AM
    • 30Posts
    • 9Thanks
    Prepay electric top up
    • #1
    • 16th Apr 18, 10:55 AM
    Prepay electric top up 16th Apr 18 at 10:55 AM
    Hi. I'm with Utilita and have had to use emergency credit. Unfortunately I haven't been payed and can't clear what I owe, ie 13.27. Their ecred is 15 so technically I'm still ok.....ish. My question is can I put 10 on or do I have to totally clear what is owing?

    Thanks in advance.
Page 1
    • S0litaire
    • By S0litaire 16th Apr 18, 11:45 AM
    • 3,480 Posts
    • 2,200 Thanks
    • #2
    • 16th Apr 18, 11:45 AM
    • #2
    • 16th Apr 18, 11:45 AM
    Usually you have to put in (e-credit-used)+1 to be in credit.

    So if you used 13 of emergency credit, you'll need to put in 14.

    If you just put in 10 I don't think it will register on your account (i.e. give you another 10 of emergency credit) until you go 1 into credit.

    You have to pay of all the emergency credit used before you can use it again


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