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  • FIRST POST
    • ashtonwn4
    • By ashtonwn4 16th Apr 18, 10:55 AM
    • 30Posts
    • 9Thanks
    ashtonwn4
    Prepay electric top up
    • #1
    • 16th Apr 18, 10:55 AM
    Prepay electric top up 16th Apr 18 at 10:55 AM
    Hi. I'm with Utilita and have had to use emergency credit. Unfortunately I haven't been payed and can't clear what I owe, ie 13.27. Their ecred is 15 so technically I'm still ok.....ish. My question is can I put 10 on or do I have to totally clear what is owing?

    Thanks in advance.
Page 1
    • S0litaire
    • By S0litaire 16th Apr 18, 11:45 AM
    • 3,447 Posts
    • 2,176 Thanks
    S0litaire
    • #2
    • 16th Apr 18, 11:45 AM
    • #2
    • 16th Apr 18, 11:45 AM
    Usually you have to put in (e-credit-used)+1 to be in credit.

    So if you used 13 of emergency credit, you'll need to put in 14.

    If you just put in 10 I don't think it will register on your account (i.e. give you another 10 of emergency credit) until you go 1 into credit.

    You have to pay of all the emergency credit used before you can use it again
    Laters

    Sol

    "Have you found the secrets of the universe? Asked Zebade "I'm sure I left them here somewhere"
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