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    • ballisticbrian
    • By ballisticbrian 16th Apr 18, 9:19 AM
    • 3,336Posts
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    ballisticbrian
    Royal Mail "We've got your item"
    • #1
    • 16th Apr 18, 9:19 AM
    Royal Mail "We've got your item" 16th Apr 18 at 9:19 AM
    Royal Mail "We've got your item"


    Can anyone remind me what is the result of an eBay case for INR when the signed for delivery is stuck at "We've got your item" and not moved for around a week? I should know, but I can't recall.
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
Page 1
    • soolin
    • By soolin 16th Apr 18, 9:23 AM
    • 60,179 Posts
    • 42,813 Thanks
    soolin
    • #2
    • 16th Apr 18, 9:23 AM
    • #2
    • 16th Apr 18, 9:23 AM
    Royal Mail "We've got your item"


    Can anyone remind me what is the result of an eBay case for INR when the signed for delivery is stuck at "We've got your item" and not moved for around a week? I should know, but I can't recall.
    Originally posted by ballisticbrian
    Seller will lose as cannot prove delivery and in fact the message itself indicates that parcel appears to be mislaid at some point within the system.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
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    • ballisticbrian
    • By ballisticbrian 16th Apr 18, 9:25 AM
    • 3,336 Posts
    • 1,899 Thanks
    ballisticbrian
    • #3
    • 16th Apr 18, 9:25 AM
    • #3
    • 16th Apr 18, 9:25 AM
    I was thinking if the address has been carded (although a proportion of buyers can never find the card), or the item gets delivered after the INR claim has gone through meaning Royal Mail keep their side of the bargain by saying it's not missing until 15 days have passed.
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
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