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  • FIRST POST
    • camy934
    • By camy934 15th Apr 18, 9:14 PM
    • 11Posts
    • 0Thanks
    camy934
    Do HSBC accept PDF statements as proof of address?
    • #1
    • 15th Apr 18, 9:14 PM
    Do HSBC accept PDF statements as proof of address? 15th Apr 18 at 9:14 PM
    Hi there,

    I've got an appointment with HSBC to open an account. Does anybody know if they accept PDF bank statements as proof of address? The identification guidance isn't very clear.
Page 1
    • Wednesday100
    • By Wednesday100 15th Apr 18, 9:46 PM
    • 56 Posts
    • 25 Thanks
    Wednesday100
    • #2
    • 15th Apr 18, 9:46 PM
    • #2
    • 15th Apr 18, 9:46 PM
    I don't know. Most banks and the FCA are silent on this. Lloyds Bank does say that "We accept statements printed from Internet Banking". You'd think Banks should get this question all the time with more and more people going paperless for utilities and banking and would put guidance on their websites.
    • bazzyb
    • By bazzyb 15th Apr 18, 11:11 PM
    • 1,213 Posts
    • 3,284 Thanks
    bazzyb
    • #3
    • 15th Apr 18, 11:11 PM
    • #3
    • 15th Apr 18, 11:11 PM
    No.

    https://www.hsbc.co.uk/1/PA_esf-ca-app-content/content/pws/content/personal/pdfs/help-us-to-identify-you.pdf
    • boo_star
    • By boo_star 15th Apr 18, 11:52 PM
    • 1,598 Posts
    • 932 Thanks
    boo_star
    • #4
    • 15th Apr 18, 11:52 PM
    • #4
    • 15th Apr 18, 11:52 PM
    I think thatís where the confusion the OP has comes into play.

    It states ďWe cannot accept statements printed from the internetĒ

    Which doesnít really answer the question, the OP could supply them with pdfs directly.
    • cjmillsnun
    • By cjmillsnun 16th Apr 18, 12:21 AM
    • 602 Posts
    • 736 Thanks
    cjmillsnun
    • #5
    • 16th Apr 18, 12:21 AM
    • #5
    • 16th Apr 18, 12:21 AM
    Take it as no.
    2.88 kWp System, SE Facing, 30 Degree Pitch, 12 x 240W Conergy Panels, Samil Solar River Inverter, Havant, Hampshire. Installed July 2012, acquired by me on purchase of house in August 2017
    • jonesMUFCforever
    • By jonesMUFCforever 16th Apr 18, 2:41 AM
    • 25,095 Posts
    • 12,349 Thanks
    jonesMUFCforever
    • #6
    • 16th Apr 18, 2:41 AM
    • #6
    • 16th Apr 18, 2:41 AM
    OP do you have a driving licence with your address on?
    What goes around - comes around
    give lots and you will always receive lots
    • boo_star
    • By boo_star 16th Apr 18, 3:22 AM
    • 1,598 Posts
    • 932 Thanks
    boo_star
    • #7
    • 16th Apr 18, 3:22 AM
    • #7
    • 16th Apr 18, 3:22 AM
    OP do you have a driving licence with your address on?
    Originally posted by jonesMUFCforever
    Iíd use a recent utility bill over that but letís assume they donít. You canít use the same form of ID as proof of who you are and where you live.
    • jonesMUFCforever
    • By jonesMUFCforever 16th Apr 18, 1:04 PM
    • 25,095 Posts
    • 12,349 Thanks
    jonesMUFCforever
    • #8
    • 16th Apr 18, 1:04 PM
    • #8
    • 16th Apr 18, 1:04 PM
    Iíd use a recent utility bill over that but letís assume they donít. You canít use the same form of ID as proof of who you are and where you live.
    Originally posted by boo_star
    Photo ID always out trumps utility bills. I didn't read anywhere to suggest that the OP was using a driving licence as primary ID or I would not have suggested it.
    Some banks accept single ID for UK residents anyway not sure if HSBC are one.
    What goes around - comes around
    give lots and you will always receive lots
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