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  • FIRST POST
    • Anoneemoose
    • By Anoneemoose 15th Apr 18, 8:26 PM
    • 2,029Posts
    • 2,447Thanks
    Anoneemoose
    Washing Machine Leaking from bottom..any ideas please?
    • #1
    • 15th Apr 18, 8:26 PM
    Washing Machine Leaking from bottom..any ideas please? 15th Apr 18 at 8:26 PM
    Hi,

    As the title says, we have a problem whereby a small trickle of water is leaking from our 3 month old washing machine. It has only happened today (twice) on a particular cycle, but, we also have an issue on one of the other cycles whereby it shows an error H20 (which, according to the manual is a water filling issue). As I say, this only happens on one particular cycle, so it obviously doesn!!!8217;t have an issue really, or surely it would happen on them all?

    We!!!8217;ve checked the filter which is totally clean.

    Can anyone suggest what we might try and do to see what!!!8217;s causing the issues?

    We may end up having to get someone out but if there!!!8217;s something we can find without that, then it would be handy.

    Thanks in advance.
Page 1
    • daivid
    • By daivid 15th Apr 18, 8:51 PM
    • 192 Posts
    • 180 Thanks
    daivid
    • #2
    • 15th Apr 18, 8:51 PM
    • #2
    • 15th Apr 18, 8:51 PM
    Do you have a drain off hose in that area? On my old Zanussi the connection for it would come loose whenever the machine was moved, although that resulted in flooding rather than a small leak if not rectified. Is something slightly loose? Or has a washer been misaligned?

    If you post the make and model someone who has the same may post with their experiences.
    • JohnB47
    • By JohnB47 15th Apr 18, 8:59 PM
    • 1,297 Posts
    • 400 Thanks
    JohnB47
    • #3
    • 15th Apr 18, 8:59 PM
    • #3
    • 15th Apr 18, 8:59 PM
    Hi,

    As the title says, we have a problem whereby a small trickle of water is leaking from our 3 month old washing machine. It has only happened today (twice) on a particular cycle, but, we also have an issue on one of the other cycles whereby it shows an error H20 (which, according to the manual is a water filling issue). As I say, this only happens on one particular cycle, so it obviously doesn!!!8217;t have an issue really, or surely it would happen on them all?

    We!!!8217;ve checked the filter which is totally clean.

    Can anyone suggest what we might try and do to see what!!!8217;s causing the issues?

    We may end up having to get someone out but if there!!!8217;s something we can find without that, then it would be handy.

    Thanks in advance.
    Originally posted by Anoneemoose
    Firstly, if it's only three months old then is it not still in warranty?

    Otherwise, I would check that the inlet feed is securely fitted (particularly if you are getting a filling warning) and also that the waste pipe is likewise secure.

    Since you'll have to drag it out of its position, I would leave it out, take the top off and watch the connections and/or try to determine where the water is coming from while you get it to do a wash.

    If it doesn't actually drip then, when it's stopped (and isolated from the mains), you could feel around with your hand and maybe find some water residue that might indicate where it's coming from. There also might be some staining from previous water escape, so have a good look.
    • Anoneemoose
    • By Anoneemoose 15th Apr 18, 9:02 PM
    • 2,029 Posts
    • 2,447 Thanks
    Anoneemoose
    • #4
    • 15th Apr 18, 9:02 PM
    • #4
    • 15th Apr 18, 9:02 PM
    Do you have a drain off hose in that area? On my old Zanussi the connection for it would come loose whenever the machine was moved, although that resulted in flooding rather than a small leak if not rectified. Is something slightly loose? Or has a washer been misaligned?

    If you post the make and model someone who has the same may post with their experiences.
    Originally posted by daivid
    Thank you. I know itís a Hoover but Iíll have to go look at the model. The drain hose is there but there doesnít seem to be anything under that. I shall get my husband to double check though.
    • elsien
    • By elsien 15th Apr 18, 9:04 PM
    • 17,847 Posts
    • 45,355 Thanks
    elsien
    • #5
    • 15th Apr 18, 9:04 PM
    • #5
    • 15th Apr 18, 9:04 PM
    Is there a filter that needs cleaning out? That used to make my last machine leak.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
    • Anoneemoose
    • By Anoneemoose 15th Apr 18, 9:07 PM
    • 2,029 Posts
    • 2,447 Thanks
    Anoneemoose
    • #6
    • 15th Apr 18, 9:07 PM
    • #6
    • 15th Apr 18, 9:07 PM
    Firstly, if it's only three months old then is it not still in warranty?

    Otherwise, I would check that the inlet feed is securely fitted (particularly if you are getting a filling warning) and also that the waste pipe is likewise secure.

    Since you'll have to drag it out of its position, I would leave it out, take the top off and watch the connections and/or try to determine where the water is coming from while you get it to do a wash.

    If it doesn't actually drip then, when it's stopped (and isolated from the mains), you could feel around with your hand and maybe find some water residue that might indicate where it's coming from. There also might be some staining from previous water escape, so have a good look.
    Originally posted by JohnB47
    Yes, it is in warranty. We will call where we got it from and get someone to come out if needed. I just thought if it was something simple we could sort it without the need for that.

    Itís in an outside utility room so is easy to access as thereís nothing surrounding it. We checked the inlet tap and hose and the drain pipe is correctly positioned. The tap and drain are to the back and thereís no sign of water near them.

    Thanks for the advice. As I say, we just thought we might be missing something obvious.
    • Anoneemoose
    • By Anoneemoose 15th Apr 18, 9:08 PM
    • 2,029 Posts
    • 2,447 Thanks
    Anoneemoose
    • #7
    • 15th Apr 18, 9:08 PM
    • #7
    • 15th Apr 18, 9:08 PM
    Is there a filter that needs cleaning out? That used to make my last machine leak.
    Originally posted by elsien
    No, we checked that. Itís completely clean. Some water did come out when we opened it though but I believe thatís normal. It was also clear water.
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