Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • TinnedMilk
    • By TinnedMilk 15th Apr 18, 11:00 AM
    • 2Posts
    • 0Thanks
    TinnedMilk
    Car warranty issue
    • #1
    • 15th Apr 18, 11:00 AM
    Car warranty issue 15th Apr 18 at 11:00 AM
    Hi there, just after some thoughts on our situation.

    Bought a year-old car May 17 with 4 years left on the warranty, checked to make sure it hadnít been written off (it hadnít). Parking sensors stopped working Jan 18, should be fixable on warranty but on investigation the car doesnít have the original bumper, wiring has been tampered with (we wondered why there was no boot light (there was, it hadnít been reconnected)) and thereís no record of any work being done by an authorised garage. It may have been involved in an accident and someone fixed it but not with an authorised repairer.

    So we are facing a bill to get the work done, canít be done under warranty and we had no idea at all when we bought it that there was an issue, and to be honest, the dealer we bought it from most likely wouldnít have known. Not sure where we stand with this, is the dealer at fault for selling us a car that isnít as described? (Ie with a full warranty) or is it a issue with them and their supplier? Or do we take it on the chin as itís a used car?
    Thanks!
Page 1
    • DUTR
    • By DUTR 15th Apr 18, 11:27 AM
    • 11,251 Posts
    • 6,445 Thanks
    DUTR
    • #2
    • 15th Apr 18, 11:27 AM
    • #2
    • 15th Apr 18, 11:27 AM
    The boot light not working would have caused me to take it back, anyways have you taken it back to the selling dealership?
    Oh...no drip feeding the thread.
    • TinnedMilk
    • By TinnedMilk 15th Apr 18, 12:26 PM
    • 2 Posts
    • 0 Thanks
    TinnedMilk
    • #3
    • 15th Apr 18, 12:26 PM
    • #3
    • 15th Apr 18, 12:26 PM
    Hi, thanks for the reply. We didn't know it had a boot light and in hindsight should have taken it back, It is now back at the place we bought it from, waiting to hear their verdict....
    • eschaton
    • By eschaton 15th Apr 18, 12:34 PM
    • 1,720 Posts
    • 1,465 Thanks
    eschaton
    • #4
    • 15th Apr 18, 12:34 PM
    • #4
    • 15th Apr 18, 12:34 PM
    Hi there, just after some thoughts on our situation.

    Bought a year-old car May 17 with 4 years left on the warranty, checked to make sure it hadnít been written off (it hadnít). Parking sensors stopped working Jan 18, should be fixable on warranty but on investigation the car doesnít have the original bumper, wiring has been tampered with (we wondered why there was no boot light (there was, it hadnít been reconnected)) and thereís no record of any work being done by an authorised garage. It may have been involved in an accident and someone fixed it but not with an authorised repairer.

    So we are facing a bill to get the work done, canít be done under warranty and we had no idea at all when we bought it that there was an issue, and to be honest, the dealer we bought it from most likely wouldnít have known. Not sure where we stand with this, is the dealer at fault for selling us a car that isnít as described? (Ie with a full warranty) or is it a issue with them and their supplier? Or do we take it on the chin as itís a used car?
    Thanks!
    Originally posted by TinnedMilk

    When you buy a used car you never know for sure what you are getting.

    I sold my last car as a trade in for £12500 which then retailed at £14000. There was nothing recorded against the car to say that 5 months earlier it had £7000 of damage repaired due to an accident as it wasn't written off.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

741Posts Today

7,926Users online

Martin's Twitter