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  • FIRST POST
    • sleepyjones
    • By sleepyjones 14th Apr 18, 4:27 PM
    • 3,958Posts
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    sleepyjones
    Early Termination on Mobile Contract?
    • #1
    • 14th Apr 18, 4:27 PM
    Early Termination on Mobile Contract? 14th Apr 18 at 4:27 PM
    I know this gets said a lot but this is actually for a friend

    Was out walking the dog with a pal and he said he got a letter from a company saying he owed 300 and something pound on an old mobile contract ... I bought this phone off him when he was done with it, so I think he was telling me in case they lock it or something? I'm pretty sure they can't do that ... or would have done it already if they could, it's on a GiffGaff sim now, think it was 3 or O2 originally.

    Anyway, he basically went to New Zealand for a year and just stopped paying the phone. I don't know the specifics but he thinks he was about 18 months into a contract which was presumably a 24 month contract, at 30ish pounds a month ... that would be around 180 ish, which still doesn't equal 350 or whatever it is.

    My question is, if your contract is 30 a month and they cut off the phone, can they still charge you for the service even though you have no service? ... ie, He should pay 20 a month as part of the payments he should be making for the actual handset, but should they / can they / do they charge you the whole monthly contract rate (or charge you for a service that they are no longer providing you?)
    *Good Luck * Be Lucky * Stay Lucky*
Page 1
    • Jon 01
    • By Jon 01 14th Apr 18, 4:59 PM
    • 5,121 Posts
    • 1,662 Thanks
    Jon 01
    • #2
    • 14th Apr 18, 4:59 PM
    • #2
    • 14th Apr 18, 4:59 PM
    If he signed a contract for a minimum term of 24 months and stops paying at 18 months, they will cut him and hold him to rest of contract. It's a legal document, you can't just walk away from it when you feel like it. He'll also find that his credit record has been trashed due to none payment, and that will remain on their for 6 years from the point it was recorded by the network.
    • sleepyjones
    • By sleepyjones 14th Apr 18, 5:09 PM
    • 3,958 Posts
    • 302,933 Thanks
    sleepyjones
    • #3
    • 14th Apr 18, 5:09 PM
    • #3
    • 14th Apr 18, 5:09 PM
    ok thanks ... I just wasn't sure if they'd charge him for a service he wasn't receiving. I'm not really "up" on this kind of thing, I understand that there's a contract and it's there for a reason, but seems a bit "shady" to charge someone for a data allowance and that kind of thing when they're not providing it anymore.

    Hence I never get anything on credit ... if you can't afford it, don't get it.
    *Good Luck * Be Lucky * Stay Lucky*
    • custardy
    • By custardy 14th Apr 18, 5:12 PM
    • 33,872 Posts
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    custardy
    • #4
    • 14th Apr 18, 5:12 PM
    • #4
    • 14th Apr 18, 5:12 PM
    ok thanks ... I just wasn't sure if they'd charge him for a service he wasn't receiving. I'm not really "up" on this kind of thing, I understand that there's a contract and it's there for a reason, but seems a bit "shady" to charge someone for a data allowance and that kind of thing when they're not providing it anymore.

    Hence I never get anything on credit ... if you can't afford it, don't get it.
    Originally posted by sleepyjones
    you may find your handset will stop working too.
    They can bar it regardless of sim.
    • sleepyjones
    • By sleepyjones 14th Apr 18, 5:14 PM
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    sleepyjones
    • #5
    • 14th Apr 18, 5:14 PM
    • #5
    • 14th Apr 18, 5:14 PM
    you may find your handset will stop working too.
    They can bar it regardless of sim.
    Originally posted by custardy
    Well, that could be a problem for me, I'm still using that handset to this day
    *Good Luck * Be Lucky * Stay Lucky*
    • mobilejunkie
    • By mobilejunkie 14th Apr 18, 5:21 PM
    • 7,821 Posts
    • 2,550 Thanks
    mobilejunkie
    • #6
    • 14th Apr 18, 5:21 PM
    • #6
    • 14th Apr 18, 5:21 PM
    ok thanks ... I just wasn't sure if they'd charge him for a service he wasn't receiving. I'm not really "up" on this kind of thing, I understand that there's a contract and it's there for a reason, but seems a bit "shady" to charge someone for a data allowance and that kind of thing when they're not providing it anymore.

    Hence I never get anything on credit ... if you can't afford it, don't get it.
    Originally posted by sleepyjones
    The only "shady" thing is your friend reneging on a valid contract and running off without paying what he contracted to. In any case, the contract wouldn't stop even at the end of the minimum term - unless he terminated it at that point. It was his choice not to use his allowance - and his to try to cheat on his contract.
    • sleepyjones
    • By sleepyjones 14th Apr 18, 5:27 PM
    • 3,958 Posts
    • 302,933 Thanks
    sleepyjones
    • #7
    • 14th Apr 18, 5:27 PM
    • #7
    • 14th Apr 18, 5:27 PM
    I suppose, I'm not defending him ... just what I was thinking at the time. I don't really deal with this kind of thing (the only thing I've ever had on credit is a mortgage).
    I just said I'd ask about it 'cause I'm on the forum all the time.
    So, thanks for your replies.
    *Good Luck * Be Lucky * Stay Lucky*
    • d123
    • By d123 14th Apr 18, 8:40 PM
    • 7,218 Posts
    • 4,659 Thanks
    d123
    • #8
    • 14th Apr 18, 8:40 PM
    • #8
    • 14th Apr 18, 8:40 PM
    ok thanks ... I just wasn't sure if they'd charge him for a service he wasn't receiving.
    Originally posted by sleepyjones
    So when you go away for your holiday does your mortgage stop because you're not using your house? or your car payments stop because you're not using it and it's parked in the airport car park?

    The service is/was still being provided, just because your friend didn't use it didn't make it disappear.
    ====
    • sleepyjones
    • By sleepyjones 14th Apr 18, 9:21 PM
    • 3,958 Posts
    • 302,933 Thanks
    sleepyjones
    • #9
    • 14th Apr 18, 9:21 PM
    • #9
    • 14th Apr 18, 9:21 PM
    That's a wee bit of a bad analogy.

    But that's neither here nor there, the question has been answered ... I don't necessarily need or want your rhetoric, thanks for taking the time to post a useful and informative reply though.
    *Good Luck * Be Lucky * Stay Lucky*
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