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  • FIRST POST
    • SavvySpaniel
    • By SavvySpaniel 14th Apr 18, 8:49 AM
    • 20Posts
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    SavvySpaniel
    Do new PPI complaints also get looked at for Plevin?
    • #1
    • 14th Apr 18, 8:49 AM
    Do new PPI complaints also get looked at for Plevin? 14th Apr 18 at 8:49 AM
    Hi,
    A friend of mine has just started making enquiries regarding PPI she may have had years ago with RBS. She has filled in their online "Have I Got PPI" form and is also looking through old copies of paperwork she has filed away.

    If she does discover she is eligible to make a PPI complaint, will RBS also look at the Plevin side of things at the same time, or would she need to make a separate application for that?

    Thanks!
Page 1
    • zx81
    • By zx81 14th Apr 18, 8:53 AM
    • 19,682 Posts
    • 21,079 Thanks
    zx81
    • #2
    • 14th Apr 18, 8:53 AM
    • #2
    • 14th Apr 18, 8:53 AM
    They will only need to look at that in the event the mis selling complaint is rejected.
    • SavvySpaniel
    • By SavvySpaniel 14th Apr 18, 8:55 AM
    • 20 Posts
    • 20 Thanks
    SavvySpaniel
    • #3
    • 14th Apr 18, 8:55 AM
    • #3
    • 14th Apr 18, 8:55 AM
    They will only need to look at that in the event the mis selling complaint is rejected.
    Originally posted by zx81
    OK thanks. Will RBS automatically do this, or will my friend have to contact them if they reply to say mis selling complaint rejected?
    • Moneyineptitude
    • By Moneyineptitude 14th Apr 18, 9:12 AM
    • 22,650 Posts
    • 12,189 Thanks
    Moneyineptitude
    • #4
    • 14th Apr 18, 9:12 AM
    • #4
    • 14th Apr 18, 9:12 AM
    OK thanks. Will RBS automatically do this, or will my friend have to contact them if they reply to say mis selling complaint rejected?
    Originally posted by SavvySpaniel
    I think you are rather jumping the gun. Wait and find out if there even was any PPI before considering what you might do if a complaint is rejected.

    Having said that, Plevin is now automatically considered alongside new PPI complaints.

    Do note, though, that a Plevin refund won't apply if your friend had no PPI (or there is no longer any record)
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