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  • FIRST POST
    • FabFifty
    • By FabFifty 13th Apr 18, 1:53 PM
    • 70Posts
    • 110Thanks
    FabFifty
    Euro Car Parts - misleading advertising?
    • #1
    • 13th Apr 18, 1:53 PM
    Euro Car Parts - misleading advertising? 13th Apr 18 at 1:53 PM
    I've just telephoned Euro Car Parts based on their claim "any part for any car". I need a Mitsubishi bumper and headlamp unit but was told they couldn't help. I only phoned on the basis of their claim and was told that they could get at least one part for any car but not all parts for all cars. Surely this is misleading advertising? Has anyone else had this problem with Euro Car Parts?
Page 3
    • custardy
    • By custardy 17th Apr 18, 8:40 AM
    • 34,022 Posts
    • 28,926 Thanks
    custardy
    I think a reasonable person would expect them to be able to source current parts for current cars, although they really shouldn't be making a claim that they will get any part for any car - after all it is not unreasonable to think that there are parts brokers around who will seek to source a spare for a Model T - after all where do all those Model T owners (or Hillman Minx or whoever) get their parts from?

    Simply put, don't make a claim you aren't prepared to back up.

    Put another way, I bet there is someone out there who would claim to be able to genuinely get any part for any car, including getting one machined. There are plenty of classic car specialists around. That's why I think it is an unreasonable claim for a parts business to make.
    Originally posted by IanMSpencer

    Realistically,they could easily back up the claim if pushed into it.
    Widget for X marque. Call dealers,get price and add mark up.

    however even then,what if the dealers no longer stock the part?
    Or the likes of Saab which are still relatively modern but some parts are getting thin on the ground.
    • markudman
    • By markudman 17th Apr 18, 9:10 AM
    • 281 Posts
    • 163 Thanks
    markudman
    So basically the lowest level of trade, that's why your prices are so high!

    And branches of ecp will for big customers get things like this from main dealer but for a walk in counter customer it's not worth the time and hassle
    Originally posted by blue_haddock
    My ECP bill was £10,000 before I started buying on line, and we have an account manager who is always asking me to use them more. so our spent is not the problem. I have on many occasions asked them to price match but they simply cannot. I also use other trade factors and there prices is also cheaper that ECP. IE a recent job was a Combo Van Front shocks, Springs, and top mounts, ECP over £200, other factor £107.00 A £93.00 saving for the customer.
    So sorry however much you are in love with ECP, they are expensive.

    I have also worked for national companies and they work on a rebate, IE: the more they spend in say a month the more discount they get, so month 1 may not be the same as month 2.

    I have also had laptops, Apple TV's and tools as a reward for buying from ECP.
    Last edited by markudman; 17-04-2018 at 10:17 AM.
    We may not win by protesting, but if we donít protest we will lose.
    If we stand up to them, there is always a chance we will win.
    • takman
    • By takman 17th Apr 18, 10:01 AM
    • 3,664 Posts
    • 3,292 Thanks
    takman
    My ECP bill was £10.000 before I started buying on line,
    Originally posted by markudman
    Only Ten Pounds well that's not very much, i usually spend more than that in one visit and i only buy parts for my own cars

    Wait unless you mean Ten Thousand Pounds...

    and we have an account manager who is always asking me to use them more. so our spent is not the problem. I have on many occasions asked them to price match but they simply cannot. I also use other trade factors and there prices is also cheaper that ECP. IE a recent job was a Combo Van Front shocks, Springs, and top mounts, ECP over £200, other factor £107.00 A £93.00 saving for the customer.
    Originally posted by markudman
    ... then this must mean Ten Thousand Seven Hundred Pounds, thats bloody expensive for a few suspension components!.

    You should have used ECP and you would have saved your customer over Ten Thousand Pounds!.

    So sorry however much you are in love with ECP, they are expensive.

    I have also worked for national companies and they work on a rebate, IE: the more they spend in say a month the more discount they get, so month 1 may not be the same as month 2.

    I have also had laptops, Apple TV's and tools as a reward for buying from ECP.
    Originally posted by markudman
    • markudman
    • By markudman 17th Apr 18, 10:16 AM
    • 281 Posts
    • 163 Thanks
    markudman
    Only Ten Pounds well that's not very much, i usually spend more than that in one visit and i only buy parts for my own cars

    Wait unless you mean Ten Thousand Pounds...



    ... then this must mean Ten Thousand Seven Hundred Pounds, thats bloody expensive for a few suspension components!.

    You should have used ECP and you would have saved your customer over Ten Thousand Pounds!.
    Originally posted by takman
    what are you on? unless you work for ECP.
    £10,000
    and £107.00
    We may not win by protesting, but if we donít protest we will lose.
    If we stand up to them, there is always a chance we will win.
    • custardy
    • By custardy 17th Apr 18, 10:19 AM
    • 34,022 Posts
    • 28,926 Thanks
    custardy
    what are you on? unless you work for ECP.
    £10,000
    and £107.00
    Originally posted by markudman
    You know we can see you edited it?
    • markudman
    • By markudman 17th Apr 18, 10:31 AM
    • 281 Posts
    • 163 Thanks
    markudman
    Am I bothered? I made a simple mistake. I'm a mechanical Technician not a secretary, and this is not about me. But thank you for pointing out my bad
    We may not win by protesting, but if we donít protest we will lose.
    If we stand up to them, there is always a chance we will win.
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