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  • FIRST POST
    • FabFifty
    • By FabFifty 13th Apr 18, 1:53 PM
    • 63Posts
    • 96Thanks
    FabFifty
    Euro Car Parts - misleading advertising?
    • #1
    • 13th Apr 18, 1:53 PM
    Euro Car Parts - misleading advertising? 13th Apr 18 at 1:53 PM
    I've just telephoned Euro Car Parts based on their claim "any part for any car". I need a Mitsubishi bumper and headlamp unit but was told they couldn't help. I only phoned on the basis of their claim and was told that they could get at least one part for any car but not all parts for all cars. Surely this is misleading advertising? Has anyone else had this problem with Euro Car Parts?
Page 1
    • motorguy
    • By motorguy 13th Apr 18, 2:00 PM
    • 17,156 Posts
    • 10,279 Thanks
    motorguy
    • #2
    • 13th Apr 18, 2:00 PM
    • #2
    • 13th Apr 18, 2:00 PM
    I've just telephoned Euro Car Parts based on their claim "any part for any car". I need a Mitsubishi bumper and headlamp unit but was told they couldn't help. I only phoned on the basis of their claim and was told that they could get at least one part for any car but not all parts for all cars. Surely this is misleading advertising? Has anyone else had this problem with Euro Car Parts?
    Originally posted by FabFifty
    Really?

    Is this your biggest problem in life?

    All we need is the word "outrage" in there somewhere and this could be the basis for a Daily Mail article.
    "We have normality. I repeat, we have normality. Anything you still can't cope with is therefore your own problem."
    • bigisi
    • By bigisi 13th Apr 18, 2:30 PM
    • 303 Posts
    • 526 Thanks
    bigisi
    • #3
    • 13th Apr 18, 2:30 PM
    • #3
    • 13th Apr 18, 2:30 PM
    Really?

    Is this your biggest problem in life?

    All we need is the word "outrage" in there somewhere and this could be the basis for a Daily Mail article.
    Originally posted by motorguy
    Exactly - get over it!
    • stator
    • By stator 13th Apr 18, 3:30 PM
    • 6,449 Posts
    • 4,308 Thanks
    stator
    • #4
    • 13th Apr 18, 3:30 PM
    • #4
    • 13th Apr 18, 3:30 PM
    Complain to the ASA.
    The ASA will uphold your complaint.
    But that's about it
    Changing the world, one sarcastic comment at a time.
    • datostar
    • By datostar 13th Apr 18, 3:32 PM
    • 1,072 Posts
    • 638 Thanks
    datostar
    • #5
    • 13th Apr 18, 3:32 PM
    • #5
    • 13th Apr 18, 3:32 PM
    Really?

    Is this your biggest problem in life?

    All we need is the word "outrage" in there somewhere and this could be the basis for a Daily Mail article.
    Originally posted by motorguy
    He would need to include the value of his house and shape of his bottom as well.
    • fatrab
    • By fatrab 13th Apr 18, 3:40 PM
    • 853 Posts
    • 2,689 Thanks
    fatrab
    • #6
    • 13th Apr 18, 3:40 PM
    • #6
    • 13th Apr 18, 3:40 PM
    I use ECP regularly for parts for various makes and models and never have a problem with them. It is a bit of a misleading advert but I don't think it's worthy of a complaint (or a post on here tbh).

    For the parts you need I'd be looking on ebay for used genuine parts, they'd be a far better choice than cheap factored parts that tend not to fit quite as well.
    You can have results or excuses, but not both.
    August targets - 28 AFDs, 28 TAFDs
    New challenge from 10th July - Lose 1 pound per week for 10 weeks!
    • d123
    • By d123 13th Apr 18, 3:54 PM
    • 7,218 Posts
    • 4,659 Thanks
    d123
    • #7
    • 13th Apr 18, 3:54 PM
    • #7
    • 13th Apr 18, 3:54 PM
    I've just telephoned Euro Car Parts based on their claim "any part for any car". I need a Mitsubishi bumper and headlamp unit but was told they couldn't help. I only phoned on the basis of their claim and was told that they could get at least one part for any car but not all parts for all cars. Surely this is misleading advertising? Has anyone else had this problem with Euro Car Parts?
    Originally posted by FabFifty
    Terrible! Have you asked them for compensation yet?
    ====
    • marlot
    • By marlot 13th Apr 18, 3:55 PM
    • 3,581 Posts
    • 2,703 Thanks
    marlot
    • #8
    • 13th Apr 18, 3:55 PM
    • #8
    • 13th Apr 18, 3:55 PM
    Oh my golly gosh. A company that uses hyperbole in advertising!

    You'll tell me next that people depicted in commercials and magazines are effortlessly youthful, virile, sexually desirable, ardent and strong. They share happy moments basking in the warmth and love of their families, and if they aren't having fun now, their use of the advertised product, whether that is a cologne or hair replacement cream, will seemingly lift them to new heights of pleasure and fulfillment.
    • Raxiel
    • By Raxiel 13th Apr 18, 3:59 PM
    • 722 Posts
    • 416 Thanks
    Raxiel
    • #9
    • 13th Apr 18, 3:59 PM
    • #9
    • 13th Apr 18, 3:59 PM
    He would need to include the value of his house and shape of his bottom as well.
    Originally posted by datostar
    Don't forget the photo sat on the sofa with a laptop open on the ECP website and a really, really, sad face.
    • Tarambor
    • By Tarambor 13th Apr 18, 4:01 PM
    • 3,399 Posts
    • 2,481 Thanks
    Tarambor
    I've just telephoned Euro Car Parts based on their claim "any part for any car". I need a Mitsubishi bumper and headlamp unit but was told they couldn't help. I only phoned on the basis of their claim and was told that they could get at least one part for any car but not all parts for all cars. Surely this is misleading advertising? Has anyone else had this problem with Euro Car Parts?
    Originally posted by FabFifty
    Technically it is called EURO car parts so it should only cover European cars and Mitsubishi is Japanese.
    • Muscle750
    • By Muscle750 13th Apr 18, 6:19 PM
    • 1,000 Posts
    • 305 Thanks
    Muscle750
    Im slowly losing the will to live reading bunk like this
    • lewishardwick
    • By lewishardwick 13th Apr 18, 6:55 PM
    • 549 Posts
    • 685 Thanks
    lewishardwick
    Sainsburys tell me I can 'Live well for Less' yet my shopping bill has slowly risen!

    Just a catchphrase.
    • IanMSpencer
    • By IanMSpencer 13th Apr 18, 7:46 PM
    • 1,463 Posts
    • 1,082 Thanks
    IanMSpencer
    Always surprises me on this forum how few people seem to be aware of what their rights are and how over the years people complaining about advertising have slowly cleaned up the way business is done. What's wrong with a bit of hyperbole - unfair competition. If they create the impression that they are the place to come to for difficult to find parts when they are no better than an honestly advertised alternative company, then they are cheating.

    So, I would certainly complain to ASA, however, in the grand scheme of things it is not a particularly damaging misleading claim and don't put too much effort into it.

    I think a lot of people here simply don't understand how bad things used to be, and if people don't take honest advertising seriously then one day some politician might take it upon themselves to turn the clock back. You really wouldn't believe what people got away with in the 1970s before the BBC through Consumer Unit and That's Life together with Which? created the momentum that ended up with the various consumer acts we have today.
    • d123
    • By d123 13th Apr 18, 7:48 PM
    • 7,218 Posts
    • 4,659 Thanks
    d123
    Sainsburys tell me I can 'Live well for Less' yet my shopping bill has slowly risen!
    Originally posted by lewishardwick
    Tesco keep telling me their products are the finest, that's not true either...
    ====
    • Ectophile
    • By Ectophile 13th Apr 18, 7:59 PM
    • 3,243 Posts
    • 2,093 Thanks
    Ectophile
    Sainsburys tell me I can 'Live well for Less' yet my shopping bill has slowly risen!

    Just a catchphrase.
    Originally posted by lewishardwick
    If you want to live well for less, you need to be shopping somewhere other than Sainsbury's.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
    • LeeUK
    • By LeeUK 13th Apr 18, 11:44 PM
    • 6,012 Posts
    • 2,731 Thanks
    LeeUK
    Have you tried Autodoc.co.uk? They have a lot more parts than ECP.
    • Ganga
    • By Ganga 14th Apr 18, 12:02 AM
    • 1,184 Posts
    • 604 Thanks
    Ganga
    Always surprises me on this forum how few people seem to be aware of what their rights are and how over the years people complaining about advertising have slowly cleaned up the way business is done. What's wrong with a bit of hyperbole - unfair competition. If they create the impression that they are the place to come to for difficult to find parts when they are no better than an honestly advertised alternative company, then they are cheating.

    So, I would certainly complain to ASA, however, in the grand scheme of things it is not a particularly damaging misleading claim and don't put too much effort into it.

    I think a lot of people here simply don't understand how bad things used to be, and if people don't take honest advertising seriously then one day some politician might take it upon themselves to turn the clock back. You really wouldn't believe what people got away with in the 1970s before the BBC through Consumer Unit and That's Life together with Which? created the momentum that ended up with the various consumer acts we have today.
    Originally posted by IanMSpencer
    Do they not do this every autumn!
    ITS NOT EASY TO GET EVERYTHING WRONG ,I HAVE TO WORK HARD TO DO IT!
    • gord115
    • By gord115 14th Apr 18, 5:16 AM
    • 860 Posts
    • 232 Thanks
    gord115
    I eat an apple a day and last year a doctor had to put a finger up my 'arris.

    It's all lies I tell you, LIES LIES LIES
    • photome
    • By photome 14th Apr 18, 7:40 AM
    • 13,406 Posts
    • 8,944 Thanks
    photome
    DFS keep telling me their sale is ending on monday.AFAIK their sale has been never ending for the past 30 years or more

    OP you need to return and add the word SCAM in the title
    • mollycat
    • By mollycat 14th Apr 18, 10:07 AM
    • 1,081 Posts
    • 2,148 Thanks
    mollycat
    Tesco told me, "every little helps".

    Didn't "help" very much when I got a "little" kicking from the local neds down at the chipper last night.

    When will somebody do something?
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