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  • FIRST POST
    • daniejam
    • By daniejam 10th Apr 18, 4:09 PM
    • 16Posts
    • 0Thanks
    daniejam
    Issues with house while renting
    • #1
    • 10th Apr 18, 4:09 PM
    Issues with house while renting 10th Apr 18 at 4:09 PM
    Hi, I am having a few issues with my house that I am renting and want to know my options.

    The main issue was back in December there was a leak in the bathroom which was fixed in December, however the leak caused a lot of mould in the master bedroom, which now keeps growing back and I am having to pull the bed off the wall every 2-3 weeks and clear it all off with anti mould spray etc.

    Every time I ask the estate agents they say that the landlord is trying to decide what to do.

    The other issue is that there was an issue with the en-suite, it has been replaced but in the process they have broken the door to the hallway in the master bedroom. I have rang them and they said the landlord is looking for a quote from a company but it might not be fixed for 2-3 weeks. I said I would fix it myself but they told me I wasn't allowed to.

    I share the house with another friend and my girlfriend stays over quite a few times a week. I'm sure you can understand not having a bedroom door isn't exactly ideal.

    The estate agents have told me this is all normal.

    Any advice / help is appreciated.
Page 1
    • theartfullodger
    • By theartfullodger 10th Apr 18, 4:59 PM
    • 9,660 Posts
    • 12,995 Thanks
    theartfullodger
    • #2
    • 10th Apr 18, 4:59 PM
    • #2
    • 10th Apr 18, 4:59 PM
    Follow Shelter's excellent advice on how to report issues to landlord (yes LANDLORD), in writing/email, copy agent, keep copy, including what to do if landlord doesn;t fix. Including draft letter. See here
    https://england.shelter.org.uk/housing_advice/repairs/how_to_report_repairs_to_a_private_landlord
    • daniejam
    • By daniejam 10th Apr 18, 5:16 PM
    • 16 Posts
    • 0 Thanks
    daniejam
    • #3
    • 10th Apr 18, 5:16 PM
    • #3
    • 10th Apr 18, 5:16 PM
    I have emails / call recordings of all complaints to the estate agent.

    Wouldn't that be the same as contacting the land lord?
    • Slithery
    • By Slithery 10th Apr 18, 5:24 PM
    • 792 Posts
    • 1,222 Thanks
    Slithery
    • #4
    • 10th Apr 18, 5:24 PM
    • #4
    • 10th Apr 18, 5:24 PM
    No, not at all.

    As artful said above, you must WRITE (a letter) to the LANDLORD (not the agency). It's all in the Shelter link above.
    • theartfullodger
    • By theartfullodger 10th Apr 18, 5:36 PM
    • 9,660 Posts
    • 12,995 Thanks
    theartfullodger
    • #5
    • 10th Apr 18, 5:36 PM
    • #5
    • 10th Apr 18, 5:36 PM
    It's entirely possible that the agent has not even informed landlord. WRITE to landlord, cope agent, keep copy. And if nothing done, follow Shelter's further steps.
    • daniejam
    • By daniejam 10th Apr 18, 5:47 PM
    • 16 Posts
    • 0 Thanks
    daniejam
    • #6
    • 10th Apr 18, 5:47 PM
    • #6
    • 10th Apr 18, 5:47 PM
    ok I will do that as well. I do know the landlord is the one making the delays / decisions though as she uses her own contractor instead of the agencys and I was in the office when they rang her about the door :x
    • Smodlet
    • By Smodlet 10th Apr 18, 8:17 PM
    • 3,586 Posts
    • 6,775 Thanks
    Smodlet
    • #7
    • 10th Apr 18, 8:17 PM
    • #7
    • 10th Apr 18, 8:17 PM
    Ironically, daniejam, the best advice for tenants I read on here is always from private LLs, such as Slithery and the excellent artfullodger... And G_M, Pixie, Mossfarr. Listen to these guys for your own good. Wish I had made their interweb acquaintance years ago.
    What is this life if, sweet wordsmith, we have no time to take the pith?
    Every stew starts with the first onion.
    I took it upon myself to investigate a trifle; it had custard, jelly, soggy sponge things...
    • theartfullodger
    • By theartfullodger 10th Apr 18, 10:01 PM
    • 9,660 Posts
    • 12,995 Thanks
    theartfullodger
    • #8
    • 10th Apr 18, 10:01 PM
    • #8
    • 10th Apr 18, 10:01 PM
    ok I will do that as well. I do know the landlord is the one making the delays / decisions though as she uses her own contractor instead of the agencys and I was in the office when they rang her about the door :x
    Originally posted by daniejam
    Was it the agent told you that?
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