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    • Luana
    • By Luana 10th Apr 18, 3:18 PM
    • 8Posts
    • 5Thanks
    pending transaction disappeared - Halifax Clarity
    • #1
    • 10th Apr 18, 3:18 PM
    pending transaction disappeared - Halifax Clarity 10th Apr 18 at 3:18 PM
    Hello. Last week I used my Clarity credit card to purchase plane tickets in Euros. The transaction was showing under "pending transactions" 2 days ago when I made a credit card payment, to bring the balance to 0. Today I logged in to my Halifax account and the plane ticket purchase transaction has disappeared completely from the list. It's not showing anywhere... My credit card account is in credit (corresponding to the payment I made 2 days ago), which can be a problem from what I understand? Lufthansa shows the ticket as fully paid. Any idea what's happening here? is this normal? L.
Page 1
    • jonesMUFCforever
    • By jonesMUFCforever 10th Apr 18, 8:20 PM
    • 24,636 Posts
    • 11,877 Thanks
    • #2
    • 10th Apr 18, 8:20 PM
    • #2
    • 10th Apr 18, 8:20 PM
    Don't worry the tickets will show in the next few days.

    In future (especially if you do not fully clear the balance every month) wait for the transaction to actually debit the account before paying it off.
    What goes around - comes around
    give lots and you will always receive lots
    • Ben8282
    • By Ben8282 10th Apr 18, 10:20 PM
    • 2,209 Posts
    • 977 Thanks
    • #3
    • 10th Apr 18, 10:20 PM
    • #3
    • 10th Apr 18, 10:20 PM
    Difficult to understand quite why you repaid this purchase transaction immediately. Why did you not wait for it to be shown on a statement or at least appear on the account?
    As the transaction was made in Euros unless you used DCC (foolish if you have a Clarity card) then you would not have known the exact GBP amount to pay off as the pending amount would only be approximate until billed.
    • Sncjw
    • By Sncjw 11th Apr 18, 7:33 AM
    • 1,686 Posts
    • 1,016 Thanks
    • #4
    • 11th Apr 18, 7:33 AM
    • #4
    • 11th Apr 18, 7:33 AM
    Do you wait for the stament to be produced before paying it off: is it possible to check the tab on the left to see if it!!!8217;s tjere. Sometimes items go on the one to the left for me
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