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    • adviceplease1234
    • By adviceplease1234 10th Apr 18, 2:52 PM
    • 1Posts
    • 0Thanks
    adviceplease1234
    Axa mppi
    • #1
    • 10th Apr 18, 2:52 PM
    Axa mppi 10th Apr 18 at 2:52 PM
    I had MPPI with Axa which I cancelled in 2012. I now want to try and reclaim it as I believe it was mis sold (was told due to my age I wouldn't get mortgage without it, I was 19). I have the policy number but the phone number on the last paperwork I had from them is no longer in use. I have tried their website but finding it very hard to get the correct contact number. Can anyone help me with contact details for this or an online form I could submit? thanks
Page 1
    • Nasqueron
    • By Nasqueron 10th Apr 18, 3:20 PM
    • 4,272 Posts
    • 2,498 Thanks
    Nasqueron
    • #2
    • 10th Apr 18, 3:20 PM
    • #2
    • 10th Apr 18, 3:20 PM
    Try the below

    https://www.resolver.co.uk/companies/axa-complaints/contact-details

    Do you have any stronger (preferably provable) complaint reasons than an unsupported verbal allegation?
    • dunstonh
    • By dunstonh 10th Apr 18, 3:44 PM
    • 92,142 Posts
    • 59,299 Thanks
    dunstonh
    • #3
    • 10th Apr 18, 3:44 PM
    • #3
    • 10th Apr 18, 3:44 PM
    Your complain to the seller. AXA tended to sell products either through mailshots/adverts or via mortgage brokers. For a small number of years, they did operate a salesforce of tied agents and via the Coop bank.

    You would not complain to AXA if you used a mortgage broker. Only if you bought via an AXA tied agent.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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