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    • howticklediam
    • By howticklediam 7th Apr 18, 9:56 PM
    • 329Posts
    • 67Thanks
    Credit hire - reasonable duration
    • #1
    • 7th Apr 18, 9:56 PM
    Credit hire - reasonable duration 7th Apr 18 at 9:56 PM
    We've been hit by another car, we are non-fault, our car will be written off as it old and quite smashed up at the front (Ford Galaxy).
    We were provided a hire car by Auxillis the next day and now, four days later, the 3rd party's insurer are offering us an equivalent car at a cheaper rate and in a thinly veiled threat saying we should take their offer or they might get a bit sticky when it comes to paying out (although I don't think they have a case as we are taking a smaller car from Auxillis so have already mitigated in that respect).
    The 3rd party say their replacement car will be provided until we have received a cheque for the total loss. I'm not sure when Auxillis want their car back but it is our intention to keep it for as long as it reasonably takes to buy a full size MPV in our price range which is not as easy as it sounds. Good, low-mileage ones are rare.
    My question is: is it reasonable to expect to keep a replacement hire car for a week or two (or even three) following receiving payment for our loss so that we can find an acceptable replacement?
    Many thanks.
    Last edited by howticklediam; 07-04-2018 at 10:40 PM.
Page 2
    • FutureGirl
    • By FutureGirl 11th Apr 18, 7:56 PM
    • 1,143 Posts
    • 477 Thanks
    Auxillis just said in their post that you can only keep the car for 7 days after you've received the settlement cheque.

    You can hire one yourself, but you won't be able to claim it back as an uninsured loss. You would have been compensated for your vehicle loss, so would no longer be entitled to a hire car.
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