Hi there. I am currently leasing a car which I ordered on the basis that the road fund licence was was included for the term of the lease. The quotation from the broker stated RFL was included “full term” and the email that contained the quote included the statement “What’s included - Includes Road Fund Licence for the duration of the contract, and free UK Delivery to your desired address.”. I placed the order on receipt of the quote, and signed the leasing document with the finance company which matched the quote. One year later, I have a reminder to get my vehicle taxed, so passed it on to the broker to ask how it gets paid. I am now being told I have to pay it because it’s only included for the first year. When I pointed out what the quote says I have been told that the order does not state that and the order can change between the quote and the final deal. I have checked the paperwork and the finance company documentation does say that “you are responsible for paying for fees, licences and taxes, including RFL, fines, parking tickets, toll fees, etc”. I must admit I didn’t pick this up at the time.
The cost matches the quote, and the payment of RFL was a determining factor as it saves £880 over the life of the 2 year lease (the tax runs out 2 weeks before the end of the lease, so I will have to pay it before I return it). They also didn’t point out the difference between the order and the quote.
Do I have any recourse?