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  • FIRST POST
    signomi
    Appeal site wont acept my VRN
    • #1
    • 2nd Apr 18, 12:39 PM
    Appeal site wont acept my VRN 2nd Apr 18 at 12:39 PM
    Hi,
    Euro carparks wont accept my VRN on the appeals page it keeps saying :-
    "Please re-enter the correct Vehicle Registration Mark. The information currently given is not correct - please re-enter with the correct information in order for your appeal to be logged and processed."
    The ticket came through the post and is titled NOTICE TO KEEPER (ANPR) should I ignore seeing as I cant appeal against it online, or should I rely on the post?
Page 2
    • Fruitcake
    • By Fruitcake 4th Apr 18, 9:48 PM
    • 36,621 Posts
    • 82,942 Thanks
    Fruitcake
    I'd be willing to bet the online system doesn't think ABCD 1 is a valid VRN format.
    I didn't realise it was for UK plates - I don't think I've ever seen this.
    Originally posted by kryten3000
    A friend of mine used to drive a UK registered car that had five (or it may have been six) numbers as the VRN. No spaces, no letters. That was it.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • signomi
    The WEB site will let me pay the ticket but not appeal perhaps the appeal site doesn't like the reference number and VRN , I can't put any VRN in the site just states:
    "Please re-enter the correct Vehicle Registration Mark. The information currently given is not correct - please re-enter with the correct information in order for your appeal to be logged and processed."
  • signomi
    I'll keep you posted.
    • kryten3000
    • By kryten3000 4th Apr 18, 10:26 PM
    • 45 Posts
    • 85 Thanks
    kryten3000
    All numbers no letters is a Guernsey plate.
    Jersey plates start with a J followed by numbers.
  • signomi
    OK, so come back & tell us what happens when Steve C investigates this one.
    Originally posted by Coupon-mad
    I received a PM from Steve C yesterday to which I replied today I got a bounce back stating that he was on leave today but he still mailed euro car parks and HEY PRESTO I can now log onto the appeal site, the only difference was that previously I was loging on through 4G on my phone but I had broadband installed today and am now using that??
  • signomi
    Today I received an Email from: dataprotection@eurocarparks.com with a PDF attachment.
    Is this normal behaviour?
    • KeithP
    • By KeithP 9th May 18, 6:56 PM
    • 7,167 Posts
    • 6,642 Thanks
    KeithP
    Today I received an Email from: dataprotection@eurocarparks.com with a PDF attachment.
    Is this normal behaviour?
    Originally posted by signomi
    It might help if you told us what the pdf is about.
    .
  • signomi
    Here is the contents of the PDF:

    "We are in receipt of your correspondence regarding your PCN. Please be advised you will be contacted separately
    regarding the appeal proper.
    Your correspondence makes reference to Section 10 of the Data Protection Act 1998; specifically where you
    believe you retain the authority to remove consent to process data. In regards this matter we do not uphold your
    request on the basis that it does not fulfil the remit as outlined by the Information Commissioners Office
    guidelines relating to Section 10. We would therefore refer you to the information provided on the website of the
    ICO and the UK Government as below;
    https://ico.org.uk/for-organisations/guide-to-data-protection/principle-6-rights/damage-or-distress/
    https://www.legislation.gov.uk/ukpga/1998/29/section/10
    If you require any additional information please contact the ECP Data Protection & Compliance Department
    quoting the above reference either via mail or email at the below address.
    dataprotection@eurocarparks.com
    Thank you.
    ECP Data protection and Compliance"
    • KeithP
    • By KeithP 9th May 18, 9:41 PM
    • 7,167 Posts
    • 6,642 Thanks
    KeithP
    Perfectly normal.

    You sent them a DPA Section 10 notice. They responded.

    File it.
    .
  • signomi
    Thank you.
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