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    • moneytorques
    • By moneytorques 1st Apr 18, 10:48 AM
    • 114Posts
    • 41Thanks
    Target HCA Help to Buy Loan!?!
    • #1
    • 1st Apr 18, 10:48 AM
    Target HCA Help to Buy Loan!?! 1st Apr 18 at 10:48 AM
    Has anyone else failed to receive their welcome pack after Completion? I'm 4 months into our new property and haven't received a single piece of literature.
    I've emailed them several times as I want to discuss other items and had nothing but an automated response.
    They haven't even set up the 1 per month administration fee!
Page 1
    • NYA2017
    • By NYA2017 9th Apr 18, 9:49 PM
    • 7 Posts
    • 0 Thanks
    • #2
    • 9th Apr 18, 9:49 PM
    • #2
    • 9th Apr 18, 9:49 PM
    Now that you mention it I don't think I've received mine. I definitely haven't set up the 1 payment. Completed December. But I've read on loads of different sources that there are big delays with Target atm, so that's probably why. It took me 3.5 months to get a reply to an unrelated question so I wouldn't worry. Maybe give them a call to nudge.
    • By GRIFFINSM 14th Sep 18, 5:06 PM
    • 4 Posts
    • 0 Thanks
    • #3
    • 14th Sep 18, 5:06 PM
    • #3
    • 14th Sep 18, 5:06 PM
    Keep your eyes and ears peeled with Target. Once my 5 yr interest free was coming to an end i contacted them a few months beforehand to set up payments. I heard off them 4 months later to inform me my account was in arrears and i needed to make the payment immediately. Keep on at them as they are super disorganised. I dont think ive had a company cause me so much worry and tears ever. I had to go to the financial ombudsman in the end. They had to pay me compensation.
    • missplant
    • By missplant 15th Sep 18, 8:20 PM
    • 14 Posts
    • 25 Thanks
    • #4
    • 15th Sep 18, 8:20 PM
    • #4
    • 15th Sep 18, 8:20 PM
    i had to phone them to set up my 1 fee, Ive been in my home 2 years but there was no arrears to pay.
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