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  • FIRST POST
    • Kernel Sanders
    • By Kernel Sanders 31st Mar 18, 6:40 PM
    • 3,324Posts
    • 1,358Thanks
    Kernel Sanders
    How Vectone Mobile rip you off
    • #1
    • 31st Mar 18, 6:40 PM
    How Vectone Mobile rip you off 31st Mar 18 at 6:40 PM
    They advertise bundles such as 30GB/1000mins for 10pm (not a reduced or special offer), then invite you to buy a SIM preloaded with credit, enticing you with free credit e.g.10 for a preloaded 20 SIM
    [/url]
    Note from the next pic that they state the 20 you are spending is a top-up:
    Vect2.pngprice
    I ordered this, realizing that the 10 bonus might not be allowed for a half-price bundle but I'm staggered to find that you cannot purchase any bundle even with your own 20! Complained to CS who told me I would have to top up even more to get a bundle, which I refused to do. I asked for the return of my money so I could buy a bundle directly, but was refused. So, the 30 credit I have will only get me 333MB of data due to their extortionate rate of 9p/MB, or even less if I spend 19p on a text or 4 on a 22 minute call to another Vectone no.

    Can someone please tell me where in the T&Cs it states this bizarre restriction?
    Last edited by Kernel Sanders; 04-04-2018 at 12:57 AM.
Page 1
    • Atasas
    • By Atasas 31st Mar 18, 6:52 PM
    • 736 Posts
    • 146 Thanks
    Atasas
    • #2
    • 31st Mar 18, 6:52 PM
    • #2
    • 31st Mar 18, 6:52 PM
    Crook's, simple as that
    • Kernel Sanders
    • By Kernel Sanders 31st Mar 18, 7:02 PM
    • 3,324 Posts
    • 1,358 Thanks
    Kernel Sanders
    • #3
    • 31st Mar 18, 7:02 PM
    • #3
    • 31st Mar 18, 7:02 PM
    Crook's, simple as that
    Originally posted by Atasas
    Or put even more simply, Crooks.
    • Atasas
    • By Atasas 11th May 18, 6:37 PM
    • 736 Posts
    • 146 Thanks
    Atasas
    • #4
    • 11th May 18, 6:37 PM
    • #4
    • 11th May 18, 6:37 PM
    Have been busy to the extent, didn't have no time to deal with them, but long story- short, got properly ripped off trice now... hence will do as promised, will try to have their trading in Britain suspended for good
    as it comes to my number- possibly will loose it and money stolen?- think have a chance of getting back, by chance, as have documented EVERYTHING properly, hence high hopes in getting rid of "rodents of mobile service networs"
    • PHK
    • By PHK 12th May 18, 10:47 AM
    • 138 Posts
    • 89 Thanks
    PHK
    • #5
    • 12th May 18, 10:47 AM
    • #5
    • 12th May 18, 10:47 AM
    Have been busy to the extent, didn't have no time to deal with them, but long story- short, got properly ripped off trice now... hence will do as promised, will try to have their trading in Britain suspended for good
    as it comes to my number- possibly will loose it and money stolen?- think have a chance of getting back, by chance, as have documented EVERYTHING properly, hence high hopes in getting rid of "rodents of mobile service networs"
    Originally posted by Atasas
    I have to be honest, that is a jumbled mess which is very hard to read. Can I suggest you contact an advice service to get some assistance in putting your complaint clearly in writing.
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